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1and1.com

Located in Domain Registrar Reviews, started by harpo, Apr 24, 2005

Replies:
129
Views:
28,657

  1. kbweb

    kbweb Established Member ★★★★★★★★★★

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    The worst! Impossible to cancel contract.

    Tried to cancel domains. You have to log into a different subdomain. Ordered cancellation.

    Got invoice a month later. The reps said I didn't cancel. Told me the cancellation must be confirmed by an email. I never saw that email. He said sometimes the email doesn't come. I told the rep that 1and1 is the worst company and he needs to get out. I told him I'd try another way to stop payment.

    Canceled credit card number to prevent over $200 from being debited.

    A word to the wise: STAY FAR AWAY!
     
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  2. sourcez

    sourcez Established Member ★★★★★★★★★★

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    Back in 2006 had quite a good time with 1and1.co.uk but would not use them for any complex database or php sites as their support is rubbish.

    Also have had billing issues with them threatening to send the debt collection agency round simply because they let my card expire and didn't tell me there was no billing method on the account.

    Good affiliate commissions though :P
     
  3. DomainBuyerBroker

    DomainBuyerBroker Established Member ★★★★★★★★★★

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    Anyone know who catches 1and1 / schlund drops?
     
  4. ShadeTreeTech

    ShadeTreeTech Account Closed

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    1and1 Completely Incompetent

    I created an entire website about their repeated attempts to defraud me and steal money from me for domains I canceled, confirmed the cancellations, everything.

    Ripped Off Consumers

    PLEASE avoid 1and1!
     
  5. DNLease.com

    DNLease.com Established Member ★★★★★★★★★★

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    I just wanted to bump this thread because I too have been scammed by the 1and1 billing process.

    I've cancelled all of the domain packages I ever had with them, being sure to "Confirm" via their emails. The debit card I had on file with them expired and I'm still getting invoices for domains I cancelled years ago!!!

    I've even gotten debt collection letters in the mail for domains I've cancelled. This company should be shut down. They are a bunch of crooks!!!

    -Scott
     

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