NameSilo

1&1 bash thread

Located in Web Hosting Discussion, started by ODST.com, Feb 18, 2010

Replies:
87
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  1. WebIntellects - Rob

    WebIntellects - Rob Established Member ★★★★★★★★★★

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    Well. So 1 and 1 have explaine them somehow? Have the sent any emails to you regarding that?
     
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  2. tonecas

    tonecas Top Contributor VIP ★★★★★★★★★★

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    no explanation whatsoever. zero. I had moved all domains that I had there so I was not in a mood to waist anymore time with them.

    and after more than a year I'm still receiving emails warning that some domains are going to expire even if they are no longer with them...

    by far the worst registrar in the market.

    even today I cannot understand how they still have so many people using them and how they are still permitted to operate.

    regards,
    tonecas
     
  3. wayne_chance

    wayne_chance Established Member ★★★★★★★★★★

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    It's because they are cheapest.

    So let's talk about that god awful control panel of 1and1's. (Remember be nice one day they make you rich with sedo, lol!)
    So what is such an insult with this control panel? It is completely useless. For example you click on your domain and where does it go?

    Domain Destination Settings
    View and edit the current settings of your domain.

    The current domain settings can be found below grouped into three main sections.

    * Domain Data - Listed under the domain name are the status and the other current domain configuration. Click on the links to edit a single part.
    * Domain Destination - Shows the configuration of your domain's web space or using the domain name to forward your visitors directly to another website. Click on Edit to change its destination.
    * MS FrontPage Extension - Tells the current status of the MS FrontPage Extension. Click on Edit to change its setting.

    Domain Data
    Domain name 1plus1equalsucks.com
    Status Ready
    Document root /homepages/22/er2323
    Domain is Additional domain
    Destination
    Destination As a home directory : /.
    Affiliate
    Affiliate Deactivated

    WTF? I want to be able to control the WHOLE domain for one place. Instead this page does nothing so you have to go back find your domain again then check mark it go all the way up and select DNS or forwarding the select then you go to the part. HOLLY F*&*&^ how stupid is this company? Obviously they have never actually used the panel themselves because after 5 minutes you are ready to burn own your computer. You have to go to 10 different places to control your domains. No defaults, no mass changing, no presets. It's a joke.
    Then the cancel panel is just as terrible, one wrong click and you've lost ALL your domains! Again why don't they keep this just nice in one screen per domain that someone can do everything they want? If you set one to be deactivated it just say 'still processing...' for how f'long?
     
  4. ditto on collections they have their own personal collection agency. In my case the retards neglected to charge the credit card on my account which in the meantime they were using to pay for my hosting.

    As far as the comments about 2 percenters being unhappy. Check the BBB website on 1 and 1 I think that should clear up the fact that this company screws over more than 2 percent lol. Last time I checked they had the lowest rating on the BBB you could get haha
     
  5. wayne_chance

    wayne_chance Established Member ★★★★★★★★★★

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    1and1.com has a rating of F

    dc.bbb.org/report.html?national=y&compid=1040770#Ratings - BBB of Washington DC & Eastern PA: BBB Reliability Report
     
    Last edited by a moderator: Oct 25, 2010
  6. The facts speak for themselves. Thanks for digging this up wayne
     
    Last edited by a moderator: Oct 25, 2010
  7. JagG

    JagG Top Contributor VIP ★★★★★★★★★★

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    1&1.com has 2 admin sites, which alot of people don't know about

    I find the site good for one thing, buy domains (good price) and Change DNS to Sedo.
    I will never use hosting or any other stuff.
     
    Last edited by a moderator: Oct 25, 2010
  8. kbweb

    kbweb Established Member ★★★★★★★★★★

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    They will hurt your credit

    They send you to collections. :td: They renew the domain and THEN charge you. But their system of stopping the autorenew is very convoluted. I canceled and apparently didn't see the email to confirm, so they uncanceled me. I filed a BBB complaint.
     
  9. Actually that's what I suggest everyone do rather than put up with their poor customer service and ridiculous business practices. The BBB got it cleared up within a week and got me a refund and an apology letter:hehe:
     
  10. tonecas

    tonecas Top Contributor VIP ★★★★★★★★★★

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    just to add that the guys that have a "special" connection with 1and1 (and Sedo) is domcollect.com

    shaddy business

    regards,
    tonecas
     
  11. ************************UPDATE**********************************

    After the BBB sided with me and got me a full refund from 1and1 I pull my credit score and find out that they sent me to collections but the note on my credit score says PAID lowering my high 700 credit score down to 630?

    What happened was I missed a month because my card expired. I changed my card on my profile and the next month they began billing again. I get a call maybe 6 mos after that incident FROM COLLECTIONS. I immediately paid them not wanting this to go on my credit score for the amount of 30USD including the collection agency fees and called 1and1.com. They told me our automated system sends u emails but they probably went to your spam and we never sent out any letters saying you were delinquent of debt. They also couldn't answer me as to why when I changed the credit card on my profile they didn't just fulfill the charge.


    WHAT A CROCK CROOKED AWFUL COMPANY....SECOND BBB COMPLAINT FILED TODAY


    BTW THE BBB EASILY SIDED WITH ME ON MY FIRST COMPLAINT IF YOU ARE HAVING TROUBLES WITH THIS COMPANY LET THE BBB DEAL WITH THEM.

    THEIR COMPANY SCORE IS AN F WHICH MEANS YOU PROBABLY HAVE A HIGH CHANCE OF THE BBB SIDING WITH YOU

    ---------- Post added at 02:01 PM ---------- Previous post was at 01:58 PM ----------

    hey thanks for keeping us up to date on this. LOOK OUT PEOPLE THE CROOKS ARE EXPOSED
     
  12. WebIntellects - Rob

    WebIntellects - Rob Established Member ★★★★★★★★★★

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    I think you have spent a lot ogf time here on the forum. There are a lot of other companies over there which you can check and chose.
     
  13. I already have new hosting. I am still dealing with my headache from 1and1 from close to a year ago. Plus I vowed to their arrogant a$$hole customer service managers I would smear their reputation for what they did to me if they didn't resolve my problem...which they didn't the Better Business Bureau did :)
     
    Last edited: Oct 17, 2010

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