Hello NamePros community! We are creating a single thread where we can share announcements in, talk about product updates, people can ask questions and host a great discussion on all things domains!
Agree, as there is no invoicing system (at least i did not find it) is better to make a deposit and use it at expenses than try to put every purchaseHey Sav users. Is there any facility to deposit $ via wire transfer into 'store credit' and then use that to pay for purchases rather than having to pay for every individual purchase by card or Paypal?... It increases the paperwork and admin significantly to have each transaction paid individually from my card...
Amazing that they haven't implemented it. For most registrars that's exactly what they want - to have their customers deposit funds up-front. A lot even give a discount for that. Oh well, I guess we keep waiting...No there is not.
You can't even use your available balance from auction sales, to buy domains.
They are working on it, 2 years now...
https://help.sav.com/hc/en-usI can't log in to my SAV account: when I put my password and Sav Two-Factor Authentication Code, I see this message:
Application error: a client-side exception has occurred (see the browser console for more information).
When I want to use chat for help, I am asked to log in again - it is catch-22 here.
Any help, please?
useless -
Done, now I have at least been able to put my request ticket to support.Sav switched to new platform and it doesn't share the same login credentials. If your old account doesn't work, You can create a new account using a different e-mail and create the ticket.
Done, now I have at least been able to put my request ticket to support.
Thank you silentg!
Solved ! - thank you all, after being able to raise a ticket it's solved by SAV support.Have you tried changing your password?
I haven't seen any chat support function. They have a support section that you have to sign up to an account for (different from your SAV login). I think that sucks (having to setup a second account just for support), and refused for a long time, but then signed up and have sent a few queries since. I usually find they reply by email within around 12 hours or so and are generally reasonably helpful.35 minutes later and still no response from the support in the chat so I have to ask here:
Does anyone know what does the Marketplace->Overview->Active Auctions refer to?
I see a '1' but, to my knowledge, I don't participate in any auction nor I see any way to check, in the case I do, which auction I'm supported to be participating.
Any help is appreciated
OK, I guess you'll have to wait for them to reply. I think the chat is new?... Sorry I can't help further.@NicTraders ,
not selling any domains on SAV's platform. I haven't even enabled access to their marketplace:
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As for the chat, I was referring to this:
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