- Impact
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I had a domain on porkbun and forgot to renew, and eventually that hit GoDaddy's auctions as expired domain auction.
I contacted Porkbun support to inquire about the possibility of reverting the domain back to its previous state after it expired.
I was informed that this was not possible due to the domain have active bids and that is why porkbun cannot revert back. Agent also told me that it is their agreement with afternic that if there is any bid than auction cannot be stopped.
But, I had a similar situation with another domain at the same time, which also had an active bid. However, when I transferred that domain out of Porkbun, the auction stopped automatically and I have that other domain with me.
Now as the auction has been ended and I have sent more emails to the retrieval of the domain but still no reply from porkbun team.
I have asked porkbun to investigate this matter but they are delaying in replying. Domain looks all gone now.
What you all suggest, what to do in this situation as I think there definitely some one mishandled this all situation and now they are silent.
I know I should have renewed the domain but still I was in a position to save it but porkbun just did not managed to handle it.
@Porkbun I would like you to investigate the process as I consider it a mismanagement from porkbun because you could do it.
I contacted Porkbun support to inquire about the possibility of reverting the domain back to its previous state after it expired.
I was informed that this was not possible due to the domain have active bids and that is why porkbun cannot revert back. Agent also told me that it is their agreement with afternic that if there is any bid than auction cannot be stopped.
But, I had a similar situation with another domain at the same time, which also had an active bid. However, when I transferred that domain out of Porkbun, the auction stopped automatically and I have that other domain with me.
Now as the auction has been ended and I have sent more emails to the retrieval of the domain but still no reply from porkbun team.
I have asked porkbun to investigate this matter but they are delaying in replying. Domain looks all gone now.
What you all suggest, what to do in this situation as I think there definitely some one mishandled this all situation and now they are silent.
I know I should have renewed the domain but still I was in a position to save it but porkbun just did not managed to handle it.
@Porkbun I would like you to investigate the process as I consider it a mismanagement from porkbun because you could do it.
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