- Impact
- 269
I am creating a thread for the purpose of warning internet users about 1and1.com
This by far is the worst company I have ever dealt with. I signed up for hosting accounts but kept on getting them wrong because I am not too much of a computer literate (that is for my programmer). Somehow I got signed up for 6 different accounts that continued to bill me AFTER they had been canceled. I called 1&1 and after complaining and threatening they finally removed all but 1. Well I had still 90 days to cancel and I did within that time. So now I have a canceled account and a recurring billing cycle. OVER and OVER again until according to their TOC it will magically renew itself upon my inaction.
So I delved a bit into their Terms and voila a 90 day money back guarantee. Am I saved? Nope because beneath the fine print in something called misc terms are terms contradicting all their guarantees.
BUYER BEWARE YOU ARE IN FOR A SCAM
STAY AWAY AT ALL COSTS
Any more horror stories I know they are out there. There are tons of anti 1&1 threads
This by far is the worst company I have ever dealt with. I signed up for hosting accounts but kept on getting them wrong because I am not too much of a computer literate (that is for my programmer). Somehow I got signed up for 6 different accounts that continued to bill me AFTER they had been canceled. I called 1&1 and after complaining and threatening they finally removed all but 1. Well I had still 90 days to cancel and I did within that time. So now I have a canceled account and a recurring billing cycle. OVER and OVER again until according to their TOC it will magically renew itself upon my inaction.
So I delved a bit into their Terms and voila a 90 day money back guarantee. Am I saved? Nope because beneath the fine print in something called misc terms are terms contradicting all their guarantees.
BUYER BEWARE YOU ARE IN FOR A SCAM
STAY AWAY AT ALL COSTS
Any more horror stories I know they are out there. There are tons of anti 1&1 threads