DAN.COM Domain Marketplace (Official Thread)

[DAN.COM]

DAN.COM (formerly known as Undeveloped.com) is on a path to be become the biggest domain marketplace in the world. We use state of the art technology to solve everyday problems buyers and sellers in the domain industry face. At DAN.COM we focus on automating most processes required to buy & sell domains to increase a more efficient and active secondary market for domains.

What sets us apart is our strong focus on product development and customer satisfaction. We leave nothing to chance and every single feature and element we introduce is professionally and carefully designed and built.

DAN.COM is ranked in the top 5 best-rated marketplaces in the world (According to the biggest review platform Trustpilot) and in the domain industry, we're the domain marketplace with the highest rating with an average of 9,4 out of 10 points.

At DAN.COM you will get the highest value for the lowest commission around. Due to our domain transfer automation, we can offer significantly faster handling of domain transactions and payouts (usually within 24 hours) at the lowest fee charged by any domain marketplace.

We've been the first on many fronts and proudly will continue to keep innovating. We were the first to offer optimized for sale pages since 2013, the first to provide payment plans in the form of lease to own and rentals and also the first and only domain marketplace offering free SSL on all domains parked with us for over a year now.

Read more about DAN and our future plans here: https://blog.undeveloped.com/a-big-leap-forward-3a3cc59ed418

This thread is created to act as an informal communication board between the DAN team and the domain community. Feel free to post feedback here and to discuss how you use DAN.

What this thread is not meant for is support. Please contact our support team here: [email protected] when you need assistance.

Previous reviews under old brand: https://www.namepros.com/threads/undeveloped-com-experience.893201/

 

[wrolie]

I see it from my end.

My older offers (pre 2.0) are showing the country flag and IP address of the buyer, but a new offer is not.

 

[Jurgen Wolf]

@Future Sensors

From NL parking lander shows Trustpilot like

Right?

For me it is displayed just as text placeholder:

p.s. Full screenshot was already posted above.

 

[Future Sensors]

@Future Sensors

From NL parking lander shows Trustpilot like
Show attachment 195743
Right?

For me it is displayed just as text placeholder:
Show attachment 195744

p.s. Full screenshot was already posted above.

On the lander, this is what I see on desktop, top right. Visiting from NL.

On the main page (dan.com), I see:

 

[Jurgen Wolf]

Thanks, so Trustpilot is not loading for me at all, that's why I see just its placeholder.

 

[td11]

@Future Sensors

From NL parking lander shows Trustpilot like
Show attachment 195743
Right?

For me it is displayed just as text placeholder:
Show attachment 195744

p.s. Full screenshot was already posted above.

This happens because ublock or other adblocker.

 

[Jurgen Wolf]

This happens because ublock or other adblocker.

No any adblockers on my side.
And no any extensions.
Just Chromium 91.

 

[Jurgen Wolf]

On the main page (dan.com), I see:

Show attachment 195747

With main page no problems for me as well. I see it.

But nothing works on their new parking lander.

 

[Springs77]

1) GREAT: The new landers look AMAZING. Real modern tech web2.0 look that all those tech startups love. I'm actually blown away by how good they look.

Looking forward to seeing what else is coming!

 

[Jurgen Wolf]

I vote for exactmatch.TLD priority over tons of variations.

 

[Wisher]

Ok I signed up for Namepros to carry on this conversation (long time lurker).

I have been asking Dan questions on Twitter regarding these (hidden from sales pages) 2% cc charges.

Just now most of my questions and others have been censored by Dan on Twitter. Why?
Well someone sent a link to an EU website which puts into question the legality of applying these charges in the first place. Let alone the fact they are not disclosed anywhere on the sales pages.

As I have been censored on Twitter I hope the conversation can continue here in a civil manner.
I also did email them but no response so far.

 

[NameFury]

I honestly will prefer an increase in commission to 10 or 11 percent

 

[Jurgen Wolf]

These processing fees are based on their traditional Adyen?
Or absolutely another gateway in 2.0?

 

[Wisher]

They still have not answered mine and others questions on if they plan on adding these 2% charges to the 5% sales as well? What about Efty and DNWE that use Dan as payment method.

We end up in a situation where Efty is 5% marketplace (no added buyer commission?)
Vs Dan marketplace 9% + 2%.

Undercutting their own marketplace further.

My view is they should have left things as they were. They were profitable at 9%.
In affect its them raising an extra 2% revenue out of no where. And I only seeing it hurting conversions.
And no where is it disclosed. Only after customer fills in their details.

Put yourself in customers position. Would you be happy with that?

 

[alcy]

well the result of raising prices is people looking at alternatives... sometimes it's best to leave things as were...if efficient...effective...profitable etc...

why make claims about doing well.and being profitable then hit people with price hikes

 

[Jurgen Wolf]

I already answered above.

No changes for sellers in 2.0
All these additional processing fees are for buyers with CC/PayPal, the same on Sedo - but 3% and only above $500 sales.

 

[alcy]

I already answered above.

No changes for sellers in 2.0.
All these additional processing fees are for buyers with CC/PayPal, the same on Sedo - but 3% and only above $500 sales.

yes but sellers have to consider anyway that buyers are hit with extra charges.. so it basically boils down to same thing.. since a checkout venue has to be found that buyer is ok with too

 

[Wisher]

They were previously absorbing the cc fees in the 9%.

Say actual cc fee is 1.25%

That leaves them with 7.75% in seller fees and 2% in buyer fees. Total 9.75% profit on Dan marketplace?

Why?

They are profitable taking 5% on Efty marketplace (including cc fees)

Dan sellers are actually penalized further over Efty sellers? (even when you factor in Efty subscription fees).


Another consideration.

Dan advertises that '98% of all domain ownership transfers are completed within 24 hours'

If they are pushing people to pay by bank transfer this will inevitably slow up the time for transfers and payouts.

 

[Jurgen Wolf]

From my long Sedo experience - these fees don't stop endusers.
Even when I recommend to send wire - they pay via CC/PayPal up to $5K limit.

 

[alcy]

well..im just saying fees are a fragile thing.. many use dan only for add.lead..5%
if u modify that the result will.simply be sellers looking around at other options... I mean it's basically that simple

 

[Jurgen Wolf]

What sense in their 5% leads?
You can do the same with Sedo escrow and 3% commission (min. $60).

 

[Wisher]

Yes sellers are the ones with the power here.

This is getting to deal breaker for me when there are other options and I have told them that.

If a business makes bad business decisions don't be surprised when customers vote with their feet.

I also do not like the way it was snuck in. Was not included in the announcement and no where on sales pages.

"Its here guys check out these new flashy landing pages, don't look over here at the 2% extra we are now making."

In fact if you quite rightly question the surcharge legality we will censor you.

 

[Jurgen Wolf]

I use their 5% leads only for 3-figure transactions.
All other buyers proceed via Sedo escrow.

 

[alcy]

I use their 5% leads only for 3-figure transactions.
All other buyers proceed via Sedo escrow.

well sedo is a bit more hassle
..u have to email sedo..give buyer login which yet they may not have etc..

but u are right it is 3%...just watch out that min 60$...

plus of.course sedo has no.btc payout...but that's not for me since btc sucks

so yea
thanks for the tip on sedo..now with new dan buyer fees..maybe overall it's good to try some sales on sedo

too bad u need buyer sedo login upfront.. cause that.creates extra talk.with buyer .. and u just want to start escrow asap..they should just ask.seller login and buyer email then if no buyer accnt yet then they email buyer to.make accnt.. its stupid to ask.seller to email buyer login to begin escrow

 

[Jurgen Wolf]

More important AMEX support in 2.0 (if they did it) than processing fees for buyers...
Many US buyers are ready to pay with AMEX - but it wasn't supported in 1.0

 

[Dane]

My view is they should have left things as they were.

I completely agree. I get that "it's only an extra $20 per every $1,000" but that's not the point. It's a psychological thing for the buyer to have to consider, right at the moment of purchase. This will help Dan (obviously) but it won't help the buyer or the seller.