DAN.COM Domain Marketplace (Official Thread)

[DAN.COM]

DAN.COM (formerly known as Undeveloped.com) is on a path to be become the biggest domain marketplace in the world. We use state of the art technology to solve everyday problems buyers and sellers in the domain industry face. At DAN.COM we focus on automating most processes required to buy & sell domains to increase a more efficient and active secondary market for domains.

What sets us apart is our strong focus on product development and customer satisfaction. We leave nothing to chance and every single feature and element we introduce is professionally and carefully designed and built.

DAN.COM is ranked in the top 5 best-rated marketplaces in the world (According to the biggest review platform Trustpilot) and in the domain industry, we're the domain marketplace with the highest rating with an average of 9,4 out of 10 points.

At DAN.COM you will get the highest value for the lowest commission around. Due to our domain transfer automation, we can offer significantly faster handling of domain transactions and payouts (usually within 24 hours) at the lowest fee charged by any domain marketplace.

We've been the first on many fronts and proudly will continue to keep innovating. We were the first to offer optimized for sale pages since 2013, the first to provide payment plans in the form of lease to own and rentals and also the first and only domain marketplace offering free SSL on all domains parked with us for over a year now.

Read more about DAN and our future plans here: https://blog.undeveloped.com/a-big-leap-forward-3a3cc59ed418

This thread is created to act as an informal communication board between the DAN team and the domain community. Feel free to post feedback here and to discuss how you use DAN.

What this thread is not meant for is support. Please contact our support team here: [email protected] when you need assistance.

Previous reviews under old brand: https://www.namepros.com/threads/undeveloped-com-experience.893201/

 

[frank-germany]

You can change the minimum offer yourself in your settings.

thanks but you missed the point
I want NO price shown for MAKE OFFER domains

 

[branding]

So Dan does not have an account at Epik and can't accept pushes? I don't see the issue. Just provide the auth code.

You cannot expect them to handle pushes for each and every registrar out there.

 

[Jurgen Wolf]

Hey guy, I love DAN they just gave me another 100 € lead
for a VCVC.de domain I was planning to sell for high 4fig € or 5fig

@DAN.COM
please remove the mentioning of the 100 min bid from landing page DAN
-the last 3 leads offered 100 €-

I asked it in 2019 via LiveChat... they don't want to remove this indication.
Set your minimum to 247. I have never received exactly this amount.

They also don't want to remove the domain names from their comments in bank wires.
Even Sedo stopped these leaks... from my recent experience.

 

[branding]

thanks but you missed the point
I want NO price shown for MAKE OFFER domains

Fair point. It can help establishing contact but I can see why you don't like it.

 

[xeroox]

So Dan does not have an account at Epik and can't accept pushes? I don't see the issue. Just provide the auth code.

You cannot expect them to handle pushes for each and every registrar out there.

They have an account. I could push the domain to their account if i wanted in my last transaction

 

[7363824]

So Dan does not have an account at Epik and can't accept pushes? I don't see the issue. Just provide the auth code.

You cannot expect them to handle pushes for each and every registrar out there.

The problem was I couldn't get the auth code into their system so I tired to do a push instead to keep things easy. Eventually got dan support to put the auth code in manually. Epik is common enough, at least among domainers, to where they should have an account for it. If they don't want an account at qzxy Registrar fine, nobody would fault them for that, but from the #1 registrar in last namepros best registrar poll, come on.

They have an account. I could push the domain to their account if i wanted in my last transaction

Not what they told me:

 

[Jurgen Wolf]

I guess, after their scandal with Epik they don't push Epik domains anymore.

 

[7363824]

I guess, after their scandal with Epik they don't push Epik domains anymore.

I almost said exactly that, the did the same thing to Sav, but can't say that's for sure what it is.

Really Dan and Epik need to resolve this and make up.

 

[branding]

The problem was I couldn't get the auth code into their system so I tired to do a push instead to keep things easy. Eventually got dan support to put the auth code in manually. Epik is common enough, at least among domainers, to where they should have an account for it. If they don't want an account at qzxy Registrar fine, nobody would fault them for that, but from the #1 registrar in last namepros best registrar poll, come on.



Not what they told me:

Show attachment 165815

Why couldn't you get the Auth code to them? Looks like an Epik issue to me.

Epik is not as big/popular as they make it out to be on NP. There's little to no benefit for endusers to use Epik so unless you're selling to domainers there's no reason to use a push.

 

[td11]

this issue is still unsolved

Show attachment 164220

i think this happened because German vat has changed from 19 to 16%.
and I think it's an estimate because you can choose different VAT options as a seller. For example, when a company from another EU country buys a domain name with a valid VAT number, they do not pay VAT to me. and when a private person buys a domain name, the buyer pays VAT percentage of his country.

 

[7363824]

Why couldn't you get the Auth code to them? Looks like an Epik issue to me.

Epik is not as big/popular as they make it out to be on NP. There's little to no benefit for endusers to use Epik so unless you're selling to domainers there's no reason to use a push.

I had no trouble getting the auth code out of epik, it's not their problem. The problem was getting it into Dan and I have no idea why. And, just because dan takes a domain as a push from the seller doesn't mean they can't still give the auth code to the buyer. It just makes it easier on the seller, and IMO is more secure because then there is no question who the name was transferred to.

 

[branding]

I had no trouble getting the auth code out of epik, it's not their problem. The problem was getting it into Dan and I have no idea why. And, just because dan takes a domain as a push from the seller doesn't mean they can't still give the auth code to the buyer. It just makes it easier on the seller, and IMO is more secure because then there is no question who the name was transferred to.

So basically you all think Dan would reject an Auth code provided for a domain which is registered at Epik? That would be going against ICANN and I have no doubt that is not the case.

 

[7363824]

So basically you all think Dan would reject an Auth code provided for a domain which is registered at Epik

No, thats not what I said. I said their site would not accept the auth code I entered at all and I had to get live chat to do it for me. But if they would just accept a push all the wouldn't have mattered.

 

[branding]

No, thats not what I said. I said their site would not accept the auth code I entered at all and I had to get live chat to do it for me. But if they would just accept a push all the wouldn't have mattered.

Thanks for the clarification. There's been some people claiming Dan preventing people from selling their Epik domains, obviously you were just mentioning a glitch or something in their system.

 

[Windoms]

There was no glitch, he's lying.

 

[Samer]

I guess, after their scandal with Epik they don't push Epik domains anymore.

"Scandal"
Easy National Enquirer ;P

 

[7363824]

There was no glitch, he's lying.

Quite the baseless accusation there. I dont need to be anything but honest.

 

[Windoms]

Come on, EPIK and its employees are known bullies, just look at how they have taken over this forum.

They started as swiss bank of domainers trying to attract serious domainers.
Didnt work out.
Now cheap domaining and trying to attract newcomers.
They into long term strategy.
I find that disturbing (they talk a lot).

 

[Hui Siew Choong]

Yes, I was with undeveloped.com since 2016, only got one sales with 145 domains , later move to other platform and yesterday reactivating my listing and looking forward good results this time . Seen some successful sales and great improvements from the social media on DAN.com

keep up the good works

 

[LaszloSchenk]

this issue is still unsolved

Show attachment 164220

Dear @frank-germany,

This is not considered an issue by us. We need to notify buyers of what to expect. When it involves an EU buyer from a different country with a VAT number, VAT might get voided. We already have received remarks from buyers wanting to drop out when finding out VAT was charged at a later stage.

In short, the dropout will be higher while not mentioning the potential VAT as opposed to informing them beforehand.

Best regards,

 

[LaszloSchenk]

Hey guy, I love DAN they just gave me another 100 € lead
for a VCVC.de domain I was planning to sell for high 4fig € or 5fig

@DAN.COM
please remove the mentioning of the 100 min bid from landing page DAN
-the last 3 leads offered 100 €-

Dear @frank-germany,

Thank you for reaching out to us.

We have received such a request before but have not changed the setup. In the past, it was tested thoroughly and the data showed that clients got more frustrated when having to guess what price they have to offer. When a first offer is submitted we do not mention it. Only once the first offer is too low, will we give an indicition. It is required in order to ensure no dropouts take place.

Best regards,

 

[frank-germany]

Dear @frank-germany,

This is not considered an issue by us. We need to notify buyers of what to expect. When it involves an EU buyer from a different country with a VAT number, VAT might get voided. We already have received remarks from buyers wanting to drop out when finding out VAT was charged at a later stage.

In short, the dropout will be higher while not mentioning the potential VAT as opposed to informing them beforehand.

Best regards,

I'm not complaining about the display of the VAT amount

I'm complaining about the wording
there is no way to ESTIMATE a 16% VAT
it's a very exact amount

 

[frank-germany]

Dear @frank-germany,

Thank you for reaching out to us.

We have received such a request before but have not changed the setup. In the past, it was tested thoroughly and the data showed that clients got more frustrated when having to guess what price they have to offer. When a first offer is submitted we do not mention it. Only once the first offer is too low, will we give an indicition. It is required in order to ensure no dropouts take place.

Best regards,

these are valid points

but that's not the best way to do it

why don't you simply say: "your offer is to low"

instead of quoting an extremely low value here
this is anchoring the mind of the lead

that's the worst you could possibly do

 

[domaineed]

why don't you simply say: "your offer is to low"

Don't know if it's been already discussed, but why can't they restrict sellers from accepting offers below 100, instead of forcing buyers to submit offers over 100?

 

[frank-germany]

Don't know if it's been already discussed, but why can't they restrict sellers from accepting offers below 100, instead of forcing buyers to submit offers over 100?

exactly my plea

@DAN.COM it's serious issue