Yahoo threatening to seize all my names

[namenut]

I recently cancelled a couple of domain names at yahoo. They then decided to renew them 6 days later. Now they say they can will only consider a refund??

And if I chargeback the CC charges they will seize all my domain names under that card number.

He agrees the charges are after the cancellation but "oh well well see" ??? And this guy was a "CLOWN".

I strongly regret ever using yahoo as a registrar. I've only regged a few but they are just such a pain in the A_ _ when it comes to loosing that renewal fee they make selling, transferring and cancelling a nightmare.

 

[labrocca]

Never be suckered into a deal by cheap prices.

 

[namenut]

Never be suckered into a deal by cheap prices.

Thats exactly what happened. I'm glad I just picked up a few (20 ish) and waited to test the sales transfers and renewals etc.

They sub out the actual registration to a third party and then hide behind the confusion they cause. Even a sale transfer puts you at risk because it requires you to "cancel" your domain as you transfer it. So if there "is a problem" with the sale you are no longer the owner of the name so your options are gone.

I've been hung up on and yelled at by CS, in the past, and now I get an "Oh well we'll see" when it is clear they renewed a domain name after it was cancelled. They even sent cancellation COMFIRMATION emails.

Stay away Yahoo Small Business (domains) They take your money and forget about you. Until they bill you again.

"Labrocca" hit the nail on the head .....Stay away from CHEAP deals.


Living and learning .....

namenut
"Oh well ..... we'll see" ????

 

[neroux]

I recently cancelled a couple of domain names at yahoo. They then decided to renew them 6 days later. Now they say they can will only consider a refund??

They "can will" what?

Did I understand correctly, you had a couple of domains registered which you cancelled, but Yahoo renewed them nonetheless?

In this case they clearly charged you for a service you didnt order and you have the right to request a refund - however it seems they are actually offering it .....

And if I chargeback the CC charges they will seize all my domain names under that card number.

.... if not, transfer all your domains and then do the chargeback.

 

[namenut]

They "can will" what?

Did I understand correctly, you had a couple of domains registered which you cancelled, but Yahoo renewed them nonetheless?

In this case they clearly charged you for a service you didnt order and you have the right to request a refund - however it seems they are actually offering it .....


.... if not, transfer all your domains and then do the chargeback.

If in Two days they have not refunded the fees I will transfer them and then do a chargeback.

The offer to refund was in the form of a question. "Oh well we'll see" is what sent me into orbit. He agrees they charged my card after the cancellation but said "Oh well .... we'll see" in reguards to my refund.

Unfortunatel I have just renewed all of the names I planned on keeping so to transfer them will be an additional cost and reg them into 2010. Heh ....


I should have gone with my gut .... and NPs member's advices to stay away from Yahoo .....

namenut

 

[fonzie_007]

Sorry to hear of your trouble, but at the same time, it is well-documented that registrars like Yahoo, 1and1, and RegisterFly are bad news.

 

[namenut]

Thank you Fonzie,

I appreciate the senitment. You are correct. I did not heed the advice of NPs members.
I hope others will read this thread and be made more aware of the underhanded tactics and rude service reps at Yahoo.

namenut

 

[Kenny]

Sorry to hear of your trouble, but at the same time, it is well-documented that registrars like Yahoo, 1and1, and RegisterFly are bad news.

But, but, but... Saved $1.99 so that should be worth a years worth of grief!

 

[namenut]

To be completely honest I had decided to try Yahoo before I knew of the $1.99 reg fees. Then I thought it was just for one domain name. I was surprised it was for a year of registrations. But I still regged a small number of names to feel them out.


So to retort your thought (sarcasm) it was not at all worth it. And it should read Butt, Butt, Butt ................... And I feel like one.

I am in the process of buying another home and this card was to be cleaned up. And not used. These charges basically made me violate an agreement. The actual 18$ is not the issue.


namenut

 

[Kenny]

Namenut, my comment (sarcasm) was not directed at you,
it was a confirmation to the newer members that you get what you pay for sometimes.
We have all been in your position at one time or another.
Well I know I have.

Peace,
Cyberian

 

[namenut]

Namenut, my comment (sarcasm) was not directed at you,
it was a confirmation to the newer members that you get what you pay for sometimes.
We have all been in your position at one time or another.
Well I know I have.

Peace,
Cyberian

My apologies Cyberian,

I should have known better on both accounts. Not to go budget mode ... and not to disrespect a "class act" such as yourself. I'm sorry. I hope you accept my apology.

namenut

 

[Kenny]

It's all good. :tu:

 

[Dave_Z]

When you say you cancelled the domain names at Yahoo!, did you literally tell
them to stop billing you? From what I read about them and 1&1, a user needs
to really tell them to cancel your billings and what not.

Unnecessarily inefficient, considering that many providers give users an option
to autorenew or not. But...that's Yahoo! for ya.

BTW, be aware there's a 45-day rule among registrars (which resellers adopt
also anyway) that any domain name that's recently expired but renewed after
will not be given any extra years at the gaining registrar. Just an FYI, folks.

 

[metronome]

uh oh, so that means if I have domain names with yahoo I MUST renew it when it expires and no cancellation.....that's bad. I have some domain names with them.

 

[mwzd]

Yahoo uses MelbourneIT

One of the worst registrars on earth. Probably no.2 after Regfly.

My primary domain was stuck with their reseller for 4 years. Had to make threats of a criminal case and get a lawyer to send them a notice to finally get the EPP, bunch of morons. I assume ICannt has its eyes shut to these unfair trade practises as usual.

 

[Dave_Z]

uh oh, so that means if I have domain names with yahoo I MUST renew it when it expires and no cancellation.....that's bad. I have some domain names with them.

You can still transfer your domain names to another registrar while they're still
paid. Unfortunately you have to contact them to cancel your billings after you
moved them all out.

ICANN has consistently said they don't get involved in consumer complaints,
and they've suggested links to agencies who do work on such.

 

[namenut]

Thanks Dave,
I went into the speciffic domain CP and cancelled the domain. Only Yahoo calls it an "account". However it is for the domain. Cancel the renewal of the name. They then sent a comfirmation email expressing sorrow for my decission to "cancel" my account "Domain name". Six (6) days later they, Yahoo, renewed them.

And MelbornIT, as MWZD, stated is horrible.

Metronome, Yahoo sent emails stating I had 30 days to renew or I would lose the domain. I never let it go past the 30 days so I could'nt tell you if they extend the offer past 30 days.

Still no refund.

namenut

 

[Charley]

I recently cancelled a couple of domain names at yahoo. They then decided to renew them 6 days later. Now they say they can will only consider a refund??

This link should help your cause.

http://www.internic.net/problem_reports/p14.html

 

[.tv]

Before signing up at any registrar, it is a must to read their TOS.

From their Domains Service Agreement:

5. AUTOMATIC RENEWAL

Unless Yahoo! provides notice otherwise, this Service and Agreement will automatically be renewed and you will be billed as described in Section 4. If Yahoo! initially registers your domain name on your behalf, Yahoo! will automatically renew your domain name on an annual basis prior to the expiration of your domain name's initial registration period. In order to ensure that domains are renewed in a timely manner without an interruption of service, each domain billed through Yahoo will be renewed 15 days prior to each annual anniversary (multi-year domains will be renewed 15 days prior to the end of the last year). Timely payment will extend your service and domain registration term for a full year from the anniversary date. Your domain name will automatically be renewed with the registrar after the annual fee is successfully billed to the credit card stored in your Yahoo! Wallet.

 

[.tv]

Deleted.