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Why am I still in whois and getting emails?

Labeled as question in General Domain Discussion, started by Gary Moore, Feb 21, 2016

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813

  1. Gary Moore

    Gary Moore Established Member

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    I have several domains that I sold about a month or so ago and the transfer went through without an issue. Now I am getting emails from GD about them expiring and when I look up the whois, it still has my info. What's up with this?
     
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  2. CrazyChicken

    CrazyChicken Established Member

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    Did you push these domains to the buyers?

    There is an option to change registrant info or keep it the same right before you push it. The is probaby how that happened.
     
  3. Gary Moore

    Gary Moore Established Member

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    Ah, ok. So should I keep it the same? Because when I say change, it asks me for my info.
     
  4. SuperDomains.com

    SuperDomains.com Established Member

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    Did the buyer ever update the registrant contact information? It doesn't appear to be the case. The new owner of the domain name needs to update the registrant, administrative and technical contact information for the domain.

    Until they do that, you still have ownership of the domains based on what is noted in the WHOIS.
     
  5. CrazyChicken

    CrazyChicken Established Member

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    There are three options.
    • Enter new details
    • Use details from specified customer account
    • Do not change
    The second one allows you to automatically use their details whne they accept the domain.
     
  6. bonavee

    bonavee Established Member

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    When I had the same 'problem', I simply contacted GD Support AND copied the buyer. Apparently, the buyer did not know how to change the WHOIS info despite my simple instruction. GD Support eventually helped him out.
     

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