What to do when wrongly accused of fraud?

[cache]

Got strange message says that an unauthorized charge from http://MFBP.com appeared on some account of hers. Amount is small, but she is wondering how the owner of this site got her info. She investigated to find the owner of the site, and found my name and my phone number.

I did some research and found that MFBPsite.com's phone number matched the phone
number she had. So I called her and explained that the four letter MFBP.com is different name than the 8 letter domain MFBPsite.com And she is getting to the wrong person.
The best she should do is to disbute her credit card charge with the credit card company.

An hour later, I have received another voice mail "I am turning your names to consumer
fraud tomorrow, and don't ever call me no more".

What can you do in this case?

 

[luckylindy]

If she turns your name into the Better Business Bureau, or any similar group, they will give you a chance to rebut. If it was a real small amount, she probably won't even follow-up when she sees how much she has to go through.

 

[accent]

Consider that this may itself be fraud.

Don't know, but those guys are getting more and more strident and clever.

 

[luckylindy]

BTW - it's probably a good idea to set yourself a reminder for 3-6 months from now to check with the BBB to make sure the complaint wasn't made. By her voicemail message, it sounds like she is reporting you to the FTC (https://rn.ftc.gov/pls/dod/wsolcq$.startup?Z_ORG_CODE=PU01), in which case you might hear from your local law enforcement.

Again, given the "small amount", you probably won't hear a thing. The FBI or local police aren't going to spend a lot of time chasing after you for an isolated case.

In the future if you receive similar calls, try suggesting the caller contact their credit card company's fraud department. The credit card company should instantly backout the charges, and you'll have a much easier time explaining the mixup to their group (if they even call) than to an irrational and upset individual.

 

[cache]

thanks for all the replies.

How do you check with BBB or ftc?

BTW - it's probably a good idea to set yourself a reminder for 3-6 months from now to check with the BBB to make sure the complaint wasn't made. By her voicemail message, it sounds like she is reporting you to the FTC (https://rn.ftc.gov/pls/dod/wsolcq$.startup?Z_ORG_CODE=PU01), in which case you might hear from your local law enforcement.

Again, given the "small amount", you probably won't hear a thing. The FBI or local police aren't going to spend a lot of time chasing after you for an isolated case.

In the future if you receive similar calls, try suggesting the caller contact their credit card company's fraud department. The credit card company should instantly backout the charges, and you'll have a much easier time explaining the mixup to their group (if they even call) than to an irrational and upset individual.