What The Heck Is Going On With Tdnam

[circa1850]

Today I recieved a series of emails from TDNAM within 30 minutes of each other that raise serious suspicions of sales or serious improprieties after winning four different auctions recently. To get the full gist of the issue, please read all emails as well as my response.
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[email protected] wrote:

Your question has been received. You should expect a response within 24 hours.

This is your Incident ID: 1532282

Thanks,
GoDaddy.com
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Please do not reply to this email. Emails sent to this address will not be answered.
© 2007 GoDaddy.com. All rights reserved.

Our support staff has responded to your request, details of which are described below:

Discussion Notes
Support Staff Response
Dear (name),

Thank you for using The Domain Name Aftermarket (TDNAM). Unfortunately, FOSSIL.INFO and NEAR.INFO was listed as Expired Name Auctions in error. This transaction has been cancelled and you will be refunded for your payment. We sincerely apologize for any inconvenience this has caused.

Regards,
The Domain Name Aftermarket Team
[email protected]


If you need further assistance with this matter, please reply to this email or contact customer service at (480) 505-8877 and reference [Incident ID: 1532282].

Thanks,
GoDaddy.com
© 2007 GoDaddy.com. All rights reserved.
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My response to TDNAM/GoDaddy

How is it even REMOTELY possible for TDNAM, which is solely owned by GoDaddy, to list two expired domain names in "error"?

It is also VERY SUSPICIOUS being that I first get an email stating MY QUESTION HAS BEEN RECIEVED (incident 1532282) when an inquiry was never submitted by me which was timed at 113 pm. This was followed by a response in less than 30 minutes at 132 pm INFORMATION REGARDING YOUR SUPPORT REQUEST outlining that an error has been made. I do not believe for one minute that my account has been compromised but rather believe I that something else is going on and someone is attempting to cover up their actions at my expense.

Why is it just now coming to your attention, and then to my attention, more than a month after the domain name expired and was won by me in auction? According to WHOIS information, the new expiration date is December 1, 2007 which indicates that the previous expiration date in "error" was December 1, 2006. Who actually initiated the inquiry and where did the inquiry originate from? Was it internal?

As a whole owned entity of GoDaddy, TDNAM sole purpose of being is to auction off expired and expiring domain names of and for GoDaddy. It is impossible for me to imagine how an "error" like this could possibly occur.

Also on the same day, today, I received notification of two domains that I recently won were reclaimed by their owner. They are CMR.INFO and GGW.INFO which, remarkably, are owned by the same individual listed in the WHOIS database as the person who now owns FOSSIL.INFO and NEAR.INFO.

Yet, no such email was sent regarding FOSSIL.INFO and NEAR.INFO, which supposedly expired more than a month ago, was sent as a courtesy notification.

Surprisingly, the domain name is now registered to the same person as GGW.INFO and CMR.INFO. Even more surprisingly, the domain names are now in the possession of someone who has transferred them to the registrar service of MONIKER.

How is it even possible for GoDaddy to auction domain names that are at MONIKER when MONIKER has their own auction service, and to the best of my knowledge, a totally separate entity and with no affiliation to GoDaddy?

I think a further explanation other than "in error" is needed as this is a little more than a curious as to how this possibly could have happened.

To say that I have questions and suspicions as to how this happened or could even possibly happened is an understatement. I will be looking into this matter and bringing to the attention of sources from outside of GoDaddy/TDNAM as well as explore the possible legal avenues that I have regarding this "error".

Regards,

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This is so far fetched. My response was sent to [email protected], [email protected], [email protected], [email protected], [email protected], and [email protected].

I have serious suspicions that there was some deal making going on after the close of the auctions, perhaps to a larger customer than I who gets preferential treatment. I realize that these are serious allegations. But when 1+1+1+1=3, then something is not adding up.

I have saved all the WHOIS information as it is currently registered should someone get the bright idea to make this info private.

Naturally, TDNAM/GoDaddy has refunded all the auction fees and registration fees associated with these four domain names but this is of little consequece under these circumstances.

Paranoid? No. An expired domain name is an expired domain name and it does not all of a sudden end up at another registrar with a new registrant more than a month after I won it at auction.

And the alledged letters sent and responded to by TDNAM today are purely bogus, especially when they are personally addressed to me and to the email that TDNAM has on file.

Any suggestions would be greatly appreciated.

 

[fonzie_007]

Told ya so.

Godaddy is full of BS. If it was an info registry problem they why is it just tdnam? We would be hearing issues all over the place. Seems like GD screwed up and doesn't want to admit it fully.

Head to Moniker...you will see how great their tools are. The service is excellent too. Never had a problem yet.

Spot on.

Circa, it's too bad you have had to learn the same way I did... I also took the proverbial "up the arse" from GD/TDNAM twice before I decided to call it quits with my domains at GD. I'm at Moniker with most of my domains now and only seldomly buy from TDNAM anymore.

 

[circa1850]

Sorry for the long post about to appear, but the owner of the domains has replied on another forum and I thought I would share this with you.-------

There is a very simple explanation.

I had the domains at godaddy.
I transfered the domains to moniker just before expiration.
Godaddy never removed the domains from their database(domains were showing as
expired in my account 2 or 3 weeks after I had transfered them) and they put
the names up for auction in tdnam.
When they fixed their database the domains were already sold at tdnam.

This database problems are present in various registrars such as godaddy, enom
etc.

Thanks
Konstantinos (I am the "same person")

Again, thank you for the explanation.

There is still no excuse for GoDaddy/TDNAM to allow these to run for weeks. As I explained in a PM to you, they have penalized me and fined me "administrative fees" for the exact same occurance as this, time after time.

Plus, when I transferred a domain name that I have while listed on TDNAM, their servers automatically detected a change in the contact information and immediately pulled it off the selling list. This is all detected and done without any intervention on my part.

And they can't do this with their own service?

And they allowed me and several others to bid on your domains when they had been not only renewed but transferred to another service?

And they allowed this for weeks? And they did not inform me for weeks? And they fabricated an email as if I contacted them?

And not to mention the money tied up for weeks thinking the domains were won.

Inexcusable and pathetic service. Bob Parsons needs to refocus his eyes away from boobs and redirect his attention on his own service.

And thanks for explaining this far and above the piss poor effort and assurances offered by GoDaddy/TDNAM.

You mentioned in PM that they charged you a penalty when you mistakenly listed a domain name and it was sold -- What was the amount, and do you have a direct quote? They DO owe us that money. I think the final tally is 19 domains I won have now been refunded.

They would charge me 10 dollars for each mishap...a typo, a cancellation, etc. In other words, any damn mistake I made they would charge. When you have 300-500 domains listed, that can happen. Here is an example of that:

Label Name Attributes Unit
Price Today's
Price
Qty Extra
Disc.
Total
Price
8009-1 Administrative Fees TDNAM - 10 $10.00 $10.00 1 $.00 $10.00

Subtotal: $10.00
Shipping & Handling: $.00
Tax: $.00

Total (US Dollars): $10.00

Also this episode is posted on another thread in this forum and the owner of all the domain names in question has responded (at least the info domains I have listed)

http://www.DNF/showthread.php?t=203510

Very nice of him to shed light on this whole fiasco.

And a very piss poor effort on the part of GoDaddy and TDNAM to clear this matter up.

But a massive stroking job on their part...

"I know from your earlier emails that you are a very good customer of TDNAM and freely share your feedback to the team."

don't stop...

"I believe you understand the domain industry and how expirations\re-assignments work and how TDNAM is designed to work."

that's it, that's the spot....

"I was trying to point out that I believe you know the industry and how it works. I believe you understand how expired auctions work at TDNAM. If you were not a credible domainer, I may not have reached out to you today."

harder, faster, deeper...

"...rather than letting this go though the normal escalation process and maybe taking a day or two, I wanted to jump in now because 6 emails in 1 day from a major customer concerns me."

Whew! I need a cold bath after that!:bathbaby:

I think the final tally is 19 domains I won have now been refunded.

19 is no laughing matter.

Told ya so.

Godaddy is full of BS. If it was an info registry problem they why is it just tdnam? We would be hearing issues all over the place. Seems like GD screwed up and doesn't want to admit it fully.

Head to Moniker...you will see how great their tools are. The service is excellent too. Never had a problem yet.

Based on the response from the owner of all those domains (see long post) you are exactly correct.

Totally an internal F'up at GoDaddy and TDNAM.

 

[duceman]

I have no faith in GD at all!! I still have a hundred or so domains there but I'm moving them to Moniker as they come up for renewal.

GD/TDNAM knows full well that pushing expired names to auction before the grace period runs out is causing problems. Still they choose to continue the practice. I had let a domain expire by accident and saw it up on the closing soon section at TDNAM. I paid the $80 and got the name back put I'm sure that TDNAM had a couple of pissed off bidders.

 

[circa1850]

Spot on.

Circa, it's too bad you have had to learn the same way I did... I also took the proverbial "up the arse" from GD/TDNAM twice before I decided to call it quits with my domains at GD. I'm at Moniker with most of my domains now and only seldomly buy from TDNAM anymore.

I guess I'm a little more hard headed.

It has taken several screwings before I wised up.

Never once did I get to cop a feel. Always the victim of a reach around.

As Clint Eastwood once said, "Next time, kiss me before you F%@# me."
Hamburger Hill...I think?

 

[labrocca]

I am down to about 5-6 domains at Godaddy..normally those are ones I bought that are registered there already and I just have to wait 60 days to move them to Moniker. I have almost all my domains there. They feel secure as hell. Moniker will NOT allow any domain transfer out without VERBAL authorization. Which makes it very difficult for someone to steal your domains. Even if they pushed to another Moniker account...they aren't going anywhere faster than you can get Moniker to give them back to you. No one has successfully stolen a domain from Moniker. Feel safe and secure there without sudden mishaps and fees being thrown at you.

Parsons and his crew on first legal notice/letter will charge you an arm and leg for EACH letter they get. They may even seize your name. IMHO a registrar is NOT a legal body to be taking actions on the behalf of another lawyer.

I am not sure what you were paying for your GD registrations either but Moniker offers $6.95 registration to solid domainers. It's rather good deal imho. I normally keep a few hundred in my account for quick registrations and renewals when I need them.

I know GD is big ...but bigger doesn't mean better.

 

[circa1850]

I know GD is big ...but bigger doesn't mean better.

Bigger simply means a louder BOOM when they fall.

I will be in contact with Moniker and see if we can strike up a deal. I am a GD/WildWestDomain reseller so I give myself a decent price break when I reg a name. Typically $7.17 (which includes the .25 ICANN fee for a .com) so it is right in line with the figure you quoted.

Do they have a reseller program that you are aware of? I may have to keep my reseller account active to keep current customers and my hosting sites going.

But beyond that, I owe them no loyalty whatsoever in light of the 101 ways to get screwed.

Moniker looks sweet, there sure is plenty of kudos on their behalf on this forum and others, but moving 3000+ domains. OUCH!

Of course, GD may feel a louder pinch and shout out a louder OUCH after so many have complained about this.

Then again, who am I...I am a small fish in a big sea.

But there sure as hell is a bunch of us small fish evading the shark's bite, eh!:hehe:

 

[briman1970]

Inexcusable and pathetic service. Bob Parsons needs to refocus his eyes away from boobs and redirect his attention on his own service.

I just about fell off my chair when I read this I was laughing so hard... mostly because it's 100% true.

In February, I have a big bunch at GoDaddy that are expiring. I will start my move to Moniker with these. It'll take over a year to move all my domains, but service will be better, more secure and less expensive at Moniker.

Circa, send a link to this thread to every GoDaddy email you have. Maybe they will learn a lesson about the negative effects of poor service.

 

[circa1850]

I just about fell off my chair when I read this I was laughing so hard... mostly because it's 100% true.

In February, I have a big bunch at GoDaddy that are expiring. I will start my move to Moniker with these. It'll take over a year to move all my domains, but service will be better, more secure and less expensive at Moniker.

Dude, I hope you're okay!

Have spoken with Lee at Moniker and I have begun the transition process. No way can I afford to do a bulk transfer of all the domains but will do as they come up for renewal, usually a couple of months in advance is when I renew.

It's a damn shame that you spend as much money with an institution as I have over several years and this is the sevice you get.

In a nutshell, this is what went down:

None were expired, none were at GoDaddy, nearly all were at Monikers (some at eNom and a couple of other registrars), none should have ever been listed as expired to begin with, this went on for several weeks, I and several others lost names we had won (no exact count) being that were never ours to win, the original and rightful owners have the names, TDNAM sent out bogus emails saying that the domains were "reclaimed" by the owners when the domains were never dropped, deleted or expired by the owners, I have recieved my money back, and I have recieved pathetic service, lip service (in print), a nice stroking, and a piss poor attempt to cover up their own internal screw up by saying it was a problem with the ".info registry".

This is not just my opinion as the same BS has been confirmed by several others on this forum and an additional forum as well as the actual owner of the domain names contacting me and even posting a response.

That is about as simple and clean as I can possibly put this TDNAM/GoDaddy fiasco that actually was allowed to go on for weeks.

Bob Parsons is his own biggest fan, the Larry Flynt of the domain industry, and I don't care to buy him another carat stud diamond for his ear.

 

[briman1970]

Ummm... isn't this fraud? The evidence on you guys' side is overwhelming. How's about a class-action lawsuit?

Bob and company needs a good spanky. :imho:

 

[circa1850]

Ummm... isn't this fraud? The evidence on you guys' side is overwhelming. How's about a class-action lawsuit?

Bob and company needs a good spanky. :imho:

As for the spanky, I ain't touching him.

In my opinion, and perhaps some others, it is close to being fraud. But there does not appear to be any criminal intent. The evidence IS ovewhelming of a huge screw up at GoDaddy/TDNAM and a very piss poor response and service.

I have sent communications to other registrars notifying them that their clients domains had been listed as expired when they were not and that GoDaddy had placed them on auction as being their own when they were not.

I have also notified ICANN and its dispute arm, interNIC. Perhaps the other registrars can file grievances with ICANN and have a little more clout than me, if that is the route they would like to choose. But I think you will find registrars pretty much stick together. The response that I have recieved so far is that is was a matter between me and GoDaddy. I am not sure they got the jist of the issue.

I guess if we all wanted to be butts about it, we could take these domains to dispute with ICANN being that they were auctioned off, regardless of who the rightful owner is or was. That is what the very definition of dispute is.

This would perhaps cause some "egg in your face" moments for TDNAM/GoDaddy as they would have to respond to each individual claim. From a time constrant, and I think fees are applicable, it just is not worth it.

This subject has gotten the attention of a great many domainer on this forum and others. I, and a few others, have lost all trust and confidence in TDNAM and GoDaddy. They permitted this to go on for at least two weeks (my own purchase history supports this claim) and want to call it a .info registry problem.

The issue rests solely with the inept staff and service of GoDaddy and TDNAM. Lying and attempting to brush this off is inexcusable and unprofessional to say the least. They have demonstrated to me that regardless of the stroking I got and their "valued customer" statements that I and several other buyers involved are of little consequence to their bottom line. Names were not reclaimed as their emails suggest. The names were never expired to begin with and never GoDaddy's to auction off.

Pathetic and inexcusable.

 

[Makis.TV]

Well i m so naive in such stuff but,
WE DONT HAVE ANY LAW BACKUO IN SUCH MATTERS?
We just pay forever and have good faith to everybody?
I think u should search the legal side of this case as the story is almost fully revealed and you didnt do anything wrong.
When u made a tinny mistake u paid some $ now its their time to pay.

by the way the guy that had this domains is Greek like me, i d like to get in contact with him, is it hard for u to give me the link of that post???

I moving all my domains away from GD!!!

i cant do this before renewal?

 

[circa1850]

Well i m so naive in such stuff but,
WE DONT HAVE ANY LAW BACKUO IN SUCH MATTERS?
We just pay forever and have good faith to everybody?
I think u should search the legal side of this case as the story is almost fully revealed and you didnt do anything wrong.
When u made a tinny mistake u paid some $ now its their time to pay.

by the way the guy that had this domains is Greek like me, i d like to get in contact with him, is it hard for u to give me the link of that post???

I moving all my domains away from GD!!!

i cant do this before renewal?

The only recourse I have at this moment is to let ICANN look into the matter.

Yes, I have had to pay for mistakes in the past when I made an error in listing on TDNAM but they control it all.

You can move your domains at any time from GoDaddy if they have been at the current registar for a minimum of 60 days. I also am moving my domain names.

To contact the owner and fellow Greek countryman, do a WHOIS lookup for ADDS.INFO. The email address is current and valid.

Thank you for your support.

 

[hounddomain]

Hi all,

I read this thread when it first began; and have followed it with interest since. However, my most recent experience with TDNAM has caused me to write this email to president<at>godaddy.com


----- Original Message -----
From:
To: [email protected]
Sent: Saturday, January 20, 2007 11:31 PM
Subject: GoDaddy / TDNAM fraud?


Hi,

I read recently on the namepros.com forum of many problems that domainers are having when purchasing .info domains through TDNAM.

I am quite a regular purchasers of domains through TDNAM; and recently came across a list of high trafficked expired domain names. One such of these was gayxxxgals.info

At the time of this email the bid for this domain was at $90; with 6 days and 15 hours to go. Usually I would just place a bid on the item and place it on my watchlist until I either won it; or was outbid. However in view of the information on the namepros.com website related to the alleged scam in place by TDNAM I ran a whois search on the name.

It turns out that the name is not expired; and is in fact registered until 28 December 2007. Given that .info registrations are at least of 12 months duration, it seems to me that this was renewed by the owner at least two to three weeks ago; yet TDNAM still seems to think that it can sell off someone else's domains.

It occurs to me that the owner may have in fact requested to sell the domain on TDNAM; however an email from the owner confirms this is NOT the case. Also, TDNAM only lists traffic stats on expired domains previously registered by GoDaddy.

Out of personal interest, I ran further checks on some of the so called 'expired' .info domain names. The example cited above is only one of dozens more.

The forum at namepros.com can be found at this link: http://www.namepros.com/legal-issues-and-disputes/282585-what-the-f-is-going-tdnam.html

I have posted a copy of this email to the forum. If there is a problem with the .info expiration process then be honest and personally post this in the forum and immediately remove all .info domains from TDNAM until this huge mess is sorted out. Furthermore APOLOGISE to the domaining community for the incompetence of your staff that allowed this happen in the first place; and CONTINUE. I have found that this issue relates to domains listed in the last 48 hours on TDNAM - as expired - and by TDNAM - not by the seller.

I (and many hundreds of others) eagerly await your reply.

regards

 

[ofclean]

Very, very nice email. It's definitely in their best interest to fix this, but it shouldn't have even been a problem in the first place. Does it only happen with .info?

 

[circa1850]

Hi all,

I read this thread when it first began; and have followed it with interest since. However, my most recent experience with TDNAM has caused me to write this email to president<at>godaddy.com

Okay, enough is enough. Here you go. Names and assurances it was fixed and taken care of two days ago.

Hound...please post your letter on the the following thread;

http://www.DNF/showthread.php?t=203502

Folks, this is who you are dealing and should address this to in addition to Bob Parsons.
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Gerry, allow me to introduce myself. I'm Scott Loggins, the original project manager and development manager for the TDNAM site. I'm copied on all emails sent to disputes at TDNAM.com.

I typically sit back and ensure issues are being processed correctly and don't get directly involved with customer issues. I know from your earlier emails that you are a very good customer of TDNAM and freely share your feedback to the team.

I'm troubled by the issues you raised in your emails today. I believe you understand the domain industry and how expirations\re-assignments work and how TDNAM is designed to work.

I will get my key staff and DBAs on your issues in the morning to research what happened and why.

Look for an update from me tomorrow.

Thanks for your candid feedback on how we are doing.

Scott


Scott Loggins
TDNAM.com
Godaddy.com Inc
[email protected]
[email protected]
Ph 319.294.3932
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Scott,

I recently sent an additional email to Rebecca regarding the fifth domain name that was supposedly reclaimed by the owner.

This fifth name is now registered to the same individual as the other four and is also at Monikers.

This matter is very troubling and suspicious not only with me but a few others who have now been briefed on this issue.

Do not think for one moment as I am questioning or doubting the truthfulness or integrity of Daniel or Rebecca. If it were not for those two individuals and their support it is very doubtful that you would still have me and several other domainers that I know as a customer.

But to simply say that this is as a problem with the info registry is not sufficient. If this were the case, then it has been going on for quite sometime without any knowledge or intervention until now.

It also does not explain how if the domains were not actually expired or even if they were expired, how is it possible to be at Monikers and even show up on a TDNAM/GoDaddy auction service. In light of the simple basic fact that three of my domain names have been reclaimed by the owner, two were in supposedly listed in error, yet all 5 are with the same owner and at the same registrar creates suspicion.

There is no point in rehashing and repeating every single word, but this is very troubling to not only myself but several other individuals that I have been in contact with. Nothing is adding up to what it should be. I have won several other .info domain names or have secured them on a back order with my GoDaddy reseller account.

I look forward to hearing you and your team regarding this matter.
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Gerry, I'm not implying the problem is not ours. I was trying to point out that I believe you know the industry and how it works. I believe you understand how expired auctions work at TDNAM. If you were not a credible domainer, I may not have reached out to you today.

Rebecca and Daniel do an awesome job covering our front line. However, rather than letting this go though the normal escalation process and maybe taking a day or two, I wanted to jump in now because 6 emails in 1 day from a major customer concerns me. That's why we are communicating.

If there is an issue with TDNAM, or our other services we will find it and fix it.

To speed up our research, can you once again supply the 5-6 domains in question to me.

I do appreciate your contact with us.

Scott
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Scott,

Never once doubted your efforts or sincerity. Not sure what word or words you misinterpreted but we'll figure this mess out.

The domains were:

adds.info
near.info
fossil.info
ggw.info
cmr.info

The notion that there is or was a problem with the .info registry is possible but is it probable? What I mean by that is, we are talking about a handful of .info domain names that I bid on and won. There were many I did not win.

There was an additional one I did win in the same time period that I have received no notice for:

bigten.info

If there was a problem with the .info registry, then then is a much bigger problem with just me and my account. Considering the ones I did bid on and the ones I was watching, then there may be quite a mountain of problems and complaints to follow.

And I do sincerely appreciate you attention into this matter.

Regards,
--------------------------------------------------------------------------

Gerry, I too feel this may be the 'tip of an iceberg' Let's figure it out and fix it.

Scott
--------------------------------------------------------------------------

Gerry, the additional information is helpful, thank you.

We have identified the issue with names being listed on TDNAM that are now registered through other registrars and have removed the names from TDNAM. We have refunded the purchase price on any domain that was purchased.

I apologize for this glitch and want to again thank you for bringing this to our attention.

Scott
--------------------------------------------------------------------------

So there you have it folks. Its all taken care of. The domains at other registries have been removed.

Amazing, isn't it? And to think the number of times they charged me an "administrative fee" for a mistake or glitch that I made in my listings.

They went as far once to bill me months after a domain name was sold the lame ass buyer who never once responded to numerous emails that I sent him /her, never transferred the domain, let it expire and complained to TDNAM. It was only after they (TDNAM) charged my paypal account to refund the money to the buyer did I find out about it. All because they did not want to upset a customer! What in the hell am I?

I think I will continue to inquire about my options. I guess I could be an ass and contest the ownership of each domain won. That would at least MAKE GoDaddy have to explain their actions and be held accountable to somebody or body of peers. I have no desire to illegally obtain names and have no rights to the names...or do I? They were sold as expired domains, the were sold as GoDaddy domains, I won, I paid, they held my funds. They then turned around and lied saying the domains were "reclaimed". Hell, they were never lost to begin with! Then additional lies...problem with the .info registry.

I'm such a good and valued customer. I'm such a domain bitch.

Very, very nice email. It's definitely in their best interest to fix this, but it shouldn't have even been a problem in the first place. Does it only happen with .info?

There have been some on this forum and DNF that claim it happened to their .com's won also.

 

[hounddomain]

Hi all,

Received this response from the Office of the President (GoDaddy). I also forwarded a copy to [email protected] for their response - to which their has been nothing said (except an automated ticket response).

Seems to me that GoDaddy are at the very least engaging in some unethical practices; if they are indeed renewing domain names in the hope of selling them they should be renewed in the GD company name; not the previous registrants name.

I know I'll be taking my business elsewhere; probably Moniker given the good info everyone here has to say about it. Anyone know if they have a reseller program - I'm also a WildWest reseller - but not for much longer.

Anyway; a copy of the email below:

----- Original Message -----
From: "Office of the President-Go Daddy Software Inc." <[email protected]>
To: <name removed>
Sent: Saturday, January 20, 2007 12:09 PM
Subject: RE: GoDaddy / TDNAM fraud?


> Dear <name removed>,
>
> Thank you for contacting the Office of the President.
>
> When a domain name registered through Go Daddy expires, Go Daddy renews
> it for 1 year which allows us to offer a generous grace and redemption
> period to our customers of up to 42 days after expiration. If during
> this time the previous owner does not renew it, it may be placed in the
> TDNAM for auction or awarded to a domain backorder. If there are no
> bids nor backorders, and the domain is not redeemed by the previous
> owner, the domain is returned to the registry and then to the public.
>
> In the case of gayxxxgals.info, the domain did indeed expire on
> 12/28/2006 and has yet been redeemed by the previous owner, hence its
> presence on the TDNAM. The whois expiration date reflects the 1 year
> renewal by Go Daddy during this process.
>
> We hope this clarified any misunderstandings and we appreciate you
> updating the forum as Go Daddy does not participate in nor attempt to
> scam anyone as it would not benefit us or our customers to do so. We
> strive to do business with the utmost integrity at all time as this is
> the best path to a successful future.
>
> Please feel free to contact our office if there are other matters with
> which we may assist.
>
> Regards,
>
> Todd Cluff
> Office of the President
> GoDaddy.com
> 14455 N Hayden Ste 226
> Scottsdale, AZ 85260
> (480) 505-8828 Phone
> (480) 275-3975 Fax

 

[verbster]

So if GD specifically renews the domain to provide a "offer a generous grace and redemption period to our customers of up to 42 days after expiration," that means they knew the domain could have been redeemed by the owner until Feb 8 or so if it expired on Dec. 28, 2006.

Why wouldn't they wait until that date to auction it, when it would not be encumbered?

If there are no bids nor backorders, and the domain is not redeemed by the previous owner, the domain is returned to the registry and then to the public.

I don't understand this. If GD renews it for a year, how is it then returned to the registry and then to the public after 42 days (after they could no longer make any money on it)?

On the other hand, I do appreciate the grace period. I've pulled one domain back to life after I received a good offer on it. It cost $80 or so to redeem it, though.

 

[circa1850]

So if GD specifically renews the domain to provide a "offer a generous grace and redemption period to our customers of up to 42 days after expiration," that means they knew the domain could have been redeemed by the owner until Feb 8 or so if it expired on Dec. 28, 2006.

Why wouldn't they wait until that date to auction it, when it would not be encumbered?

Not to mention, when you win the domain name, you pay the renewal fee. But, the 42 days are deducted from your year you just paid for.

This just recently came to light on several domains that were finally transferred to my account with about 10.5 months remaining on a renewal that I just paid for instead of the expected 12 months.

The explanation? the owner had 42 days to reclaim. So, you are paying for the 42 days that the owner had to reclaim.

More BS from TDNAM/GoDaddy? Amazing how they can justify anything and everthing they do.

 

[Lasher]

TDNam is one of the biggest scams going. Like you said, domain expires, go-daddy claims to "renew it on their customers behalf to offer a generous redemption period" which is a complete and utter lie, it's the standard redemption period.

if you then buy the domain from TDNAM 6 weeks later your registration date is the original expiration date, not the date you bought it. Not only to GD get to "kite" their customer's domains for traffic and jack up the minimum bids on those receiving any, they then even have the nerve to make sure they get their reg fee back-dated to when the name would have normally expired.

And for added fun, this guy has a highly publicized blog where he complains loudly about other registrars 'kiting' domains, domains that really have expired and are available on the open market. Does it get anymore hypocritical than that?

 

[calibreezer]

Can someone sum up what the incedent is?