Undeveloped.com Experience

[JudgeMind]

Has anyone used undeveloped.com to sell domains? They claim to be able to increase a domainers sales by 54%.

 

[Name Manager]

@Undeveloped Thanks for adding installments on/off option!
Maybe this option will look better after the columns with prices?

or

 

[Bob Hawkes]

I have a question re a situation that I am sure I am not alone in. Is there a way to temporarily "turn off" your Undeveloped portfolio so that it does not show up, without needing to delete and add domain names. I ask for situations like knowing that major health issues or a trip to somewhere in wild without Internet will make it hard to respond in appropriate time scale to any possible queries or purchases. I know ideally someone else would be left in charge in those cases, but that is not always possible. Thanks for any advice.

 

[MattDomainNames]

When making an offer, or counter offer, if you put a comma in there it doesn't recognize it & won't let you post it. It doesn't tell you this is the reason it won't accept your offer. While I figured it out, I could see a potential buyer getting confused or frustrated and just exiting. Is there any way to make it so commas are recognized in the offer section? So it will accept a $5,000 offer whether it's written as "5,000" or "5000". Or at the very least, saying it won't let you post because there's a comma. Hopefully that makes sense.

 

[End Game]

Hi guys, great thread. A few weeks ago I loaded around one hundred domains to try the company out. A couple of days ago I got an offer for a domain. I have it listed as buy now $2400 or make offer. First offer was a little over $100. Before I checked my domains to see the offer, there were two more offers $300 and $2200. When I checked the icons for the people making the offer, it seems they all have the same type of derogatory names from the same country and IP address. It didn’t reply and last night I declined the two lower offers. This morning when I checked, another ID with the same type of derogatory name made an offer of over $16000....$16K+. I assume they just want me to click accept offer so they can tie up my domain. If they really wanted the domain they would just click buy now for $2400. Any thoughts appreciated.

 

[Haykay2005]

Hi guys, great thread. A few weeks ago I loaded around one hundred domains to try the company out. A couple of days ago I got an offer for a domain. I have it listed as buy now $2400 or make offer. First offer was a little over $100. Before I checked my domains to see the offer, there were two more offers $300 and $2200. When I checked the icons for the people making the offer, it seems they all have the same type of derogatory names from the same country and IP address. It didn’t reply and last night I declined the two lower offers. This morning when I checked, another ID with the same type of derogatory name made an offer of over $16000....$16K+. I assume they just want me to click accept offer so they can tie up my domain. If they really wanted the domain they would just click buy now for $2400. Any thoughts appreciated.

That's a serious issue. Tie down your domain for what?

 

[End Game]

That's a serious issue. Tie down your domain for what?

I've seen posters say while you're in the process of a possible transaction, your domain is off of the market. Just wondering if others have had similar experience. Obviously if all the ID's are the same person and their $16K offer they made with my buy now at $2400...they are not serious, so I'm treating them that way. For whatever reason they really want me to accept their offer...any offer.

 

[anantj]

I've seen posters say while you're in the process of a possible transaction, your domain is off of the market. Just wondering if others have had similar experience. Obviously if all the ID's are the same person and their $16K offer they made with my buy now at $2400...they are not serious, so I'm treating them that way. For whatever reason they really want me to accept their offer...any offer.

I literally had this problem going on right now and recently on another domain. The earlier case, the domain was locked out from the marketplace (pending sale) for over a month. This is potentially an issue and there should be some way for us to cancel the sale ourselves instead of having to reach out to support each time. Maybe an offer acceptance lasts only for a set period of time after which the seller can cancel the transaction if the buyer has not communicated back or paid

 

[creataweb]

I literally had this problem going on right now and recently on another domain. The earlier case, the domain was locked out from the marketplace (pending sale) for over a month. This is potentially an issue and there should be some way for us to cancel the sale ourselves instead of having to reach out to support each time. Maybe an offer acceptance lasts only for a set period of time after which the seller can cancel the transaction if the buyer has not communicated back or paid

Happened to me as well.

 

[End Game]

I literally had this problem going on right now and recently on another domain. The earlier case, the domain was locked out from the marketplace (pending sale) for over a month. This is potentially an issue and there should be some way for us to cancel the sale ourselves instead of having to reach out to support each time. Maybe an offer acceptance lasts only for a set period of time after which the seller can cancel the transaction if the buyer has not communicated back or paid

Wow thanks. That’s exactly what I thought might happen. I don’t really know what the incentive is for the potential buyer/non buyer to tie the domain up? I wasn’t positive that was what was happening until they offered me $16K when I had $2400 buy now. It’s like they figured I couldn’t resist that much money and click accept.

 

[UncleBrand]

Wow thanks. That’s exactly what I thought might happen. I don’t really know what the incentive is for the potential buyer/non buyer to tie the domain up? I wasn’t positive that was what was happening until they offered me $16K when I had $2400 buy now. It’s like they figured I couldn’t resist that much money and click accept.

it's better to don't ovethink these instances,
i had similar issues at uniregistry and afternic,
one crazy one was a an offer that was the "Buy it now" price, of course it never closed and does not make any sense
it is frustrating only if you focus on these as real prospects,
i really think these instances are just someone fooling around, because they cant afford the domain period

 

[End Game]

it's better to don't ovethink these instances,
i had similar issues at uniregistry and afternic,
one crazy one was a an offer that was the "Buy it now" price, of course it never closed and does not make any sense
it is frustrating only if you focus on these as real prospects,
i really think these instances are just someone fooling around, because they cant afford the domain period

I took it serious when I first saw three offers. Then I saw all ID’s(different names) had same ip. For sure I believe someone is messing with me and others. That person or ID’s should be banned. Should be a way cull them out before hand.

 

[creataweb]

I took it serious when I first saw three offers. Then I saw all ID’s(different names) had same ip. For sure I believe someone is messing with me and others. That person or ID’s should be banned. Should be a way cull them out before hand.

I agree. Banhammer.

 

[End Game]

I took it serious when I first saw three offers. Then I saw all ID’s(different names) had same ip. For sure I believe someone is messing with me and others. That person or ID’s should be banned. Should be a way cull them out before hand.

Simon took care of it and deleted the guy’s account.

 

[DAN.COM]

@Undeveloped Thanks for adding installments on/off option!
Maybe this option will look better after the columns with prices?
Show attachment 86173
or
Show attachment 86174

Hi Name Manager,

Thank you for the feedback! The current version isn't final. We're adding more per domain settings there so we'll experiment with improving the per domain settings in the portfolio area.

Kind regards,
Reza

 

[DAN.COM]

I have a question re a situation that I am sure I am not alone in. Is there a way to temporarily "turn off" your Undeveloped portfolio so that it does not show up, without needing to delete and add domain names. I ask for situations like knowing that major health issues or a trip to somewhere in wild without Internet will make it hard to respond in appropriate time scale to any possible queries or purchases. I know ideally someone else would be left in charge in those cases, but that is not always possible. Thanks for any advice.

Hi Met Bob,

What you could do is remove all your buy now prices and collect leads for the period you're without internet. When you get back you can then at least entertain the offers you've received and close some additional sales instead of losing them.

Kind regards,
Reza

 

[DAN.COM]

When making an offer, or counter offer, if you put a comma in there it doesn't recognize it & won't let you post it. It doesn't tell you this is the reason it won't accept your offer. While I figured it out, I could see a potential buyer getting confused or frustrated and just exiting. Is there any way to make it so commas are recognized in the offer section? So it will accept a $5,000 offer whether it's written as "5,000" or "5000". Or at the very least, saying it won't let you post because there's a comma. Hopefully that makes sense.

Hi Matt,

This makes a lot of sense. We do notify the buyer when they add a comma or dot that they need to enter a valid number but we could explore to see if we can automatically delete the commas. Once problem that might arise then is that buyers try to place an offer of $99,95 for example. So $99 dollars and $0,95 cents. If we automatically erase the comma the offer becomes $9995. So I think that's why our product team didn't implement it that way.

Kind regards,
Reza

 

[DAN.COM]

Hi guys, great thread. A few weeks ago I loaded around one hundred domains to try the company out. A couple of days ago I got an offer for a domain. I have it listed as buy now $2400 or make offer. First offer was a little over $100. Before I checked my domains to see the offer, there were two more offers $300 and $2200. When I checked the icons for the people making the offer, it seems they all have the same type of derogatory names from the same country and IP address. It didn’t reply and last night I declined the two lower offers. This morning when I checked, another ID with the same type of derogatory name made an offer of over $16000....$16K+. I assume they just want me to click accept offer so they can tie up my domain. If they really wanted the domain they would just click buy now for $2400. Any thoughts appreciated.

Yeah, this is annoying. When you observe this, please send us a message via support mentioning the domain. If we observe it's the same buyer we'll ban their IP.

Having said this, do note that some specific domains, especially ones that you buy from expiry auctions will attract former users of the site that was active on the domain. These users don't bother to read and will place offers while thinking/assuming they're interacting with the former website.

 

[anantj]

@Undeveloped Can you please address the concerns with false buyers tieing up a name by offering to purchase a domain but never completing the payment? Also, support response times seem to have increased significantly. Where it used to be typically a max of 24 hours, it's now several days, sometimes with no response until a follow up is made.

 

[Embrand]

I still have too many non-payers. Once again, this is not specific to Undeveloped, but it is bloody annoying.

It would be nice if some kind of added buyer certification could be implemented.

 

[DAN.COM]

@Undeveloped Can you please address the concerns with false buyers tieing up a name by offering to purchase a domain but never completing the payment? Also, support response times seem to have increased significantly. Where it used to be typically a max of 24 hours, it's now several days, sometimes with no response until a follow up is made.

Hi Anant,

We don't see a platform-wide issue. If you have issues with a specific domain where a buyer keeps submitting fake leads, inform us and we'll ban the IP of that buyer.

Via our support channel, I'm not aware of any delays like that. I am aware of decreasing response time for transactions that stay in the agreement reached section due to an abnormal increase in transactions, however, we've hired new staff to tackle that so you'll see much better response time there.

False buyers in almost all cases are ignorant buyers that have no idea they're buying a domain. We've changed the process already, after 3 days your account manager will call the buyer actively to see why they haven't paid yet and update the seller. We're also working on changing the payment reminder flow and will send the reminders in a shorter period of time. All this should help cleaning up fake leads faster so we can relist earlier.

Kind regards,
Reza