Undeveloped.com Experience

[JudgeMind]

Has anyone used undeveloped.com to sell domains? They claim to be able to increase a domainers sales by 54%.

 

[End Game]

After missing a couple of sales on Dan, by a couple hundred dollars, I reached an agreement with a buyer. Looking forward to how it goes.

 

[Embrand]

I wonder if we can safely switch to DAN's nameservers now, or if we should keep on using Undeveloped's?

 

[End Game]

After missing a couple of sales on Dan, by a couple hundred dollars, I reached an agreement with a buyer. Looking forward to how it goes.

Well wouldn’t you know it, there was a problem. Friday the buyer clicked the buy now button, but afterwards he decided he wanted to use the four month installment plan. This sale was a little over $1K. So...Dan had to cancel that transaction and start over. They gave me the owner’s name and email. I contacted him over the weekend and he said he would re try today with the installment service. Super nice guy. Transaction went thru and in the process of transferring with GD push.

 

[GoWeb]

Hi @Reza , why is there unnecessary delay in closing transactions and issuing payouts? It happened once back in April that, for a transaction (Harness.co) closed on Thursday and the payout issued on Friday, I had to inquire again on following Monday.

A similar thing just happened for a transaction (Reuben.co) that closed on Thursday (Jul/25) and the payout also issued on Thursday but I am receiving message from Paypal only on Monday.

Another similar thing happened for a transaction (VisitingCardDesign.com) where the domain was pushed on Friday (Jul/26) but the transaction is still waiting to be closed on Tuesday and payout will take another 24 hours. As you can see in the screenshot, your support doesn't even bother to answer any questions. And it seems that you are intentionally delaying payouts for 2-3 days.

This is quite unprofessional, exasperating for customers and most certainly doesn't fit in your proclaimed philosophy of closing transactions within 24 hours wherever possible (in case of domain push to your escrow account). So, please either sort out these issues or stop referring to DAN as fastest paying out platform.

 

[frank-germany]

Hi @Reza , why is there unnecessary delay in closing transactions and issuing payouts? It happened once back in April that, for a transaction (Harness.co) closed on Thursday and the payout issued on Friday, I had to inquire again on following Monday.

A similar thing just happened for a transaction (Reuben.co) that closed on Thursday (Jul/25) and the payout also issued on Thursday but I am receiving message from Paypal only on Monday.

Another similar thing happened for a transaction (VisitingCardDesign.com) where the domain was pushed on Friday (Jul/26) but the transaction is still waiting to be closed on Tuesday and payout will take another 24 hours. As you can see in the screenshot, your support doesn't even bother to answer any questions. And it seems that you are intentionally delaying payouts for 2-3 days.

This is quite unprofessional, exasperating for customers and most certainly doesn't fit in your proclaimed philosophy of closing transactions within 24 hours wherever possible (in case of domain push to your escrow account). So, please either sort out these issues or stop referring to DAN as fastest paying out platform.

Show attachment 124786

in europe people don't work on weekends

even though they are in the 7/24/365 internet business

for sedo I know for sure
for dan I guess I understood it

the other side of the coin
maybe wouldbe higher fees

 

[GoWeb]

in europe people don't work on weekends

I guess I know that. The post is not about the weekend but about payout delays vis-a-vis DAN.com's policy. If DAN.com doesn't count Fridays as part of the weekend, the payouts issued on Thursday/Friday should hit the Paypal account on the same day. As you can see in the screeshot, they even apologized the first time.

Also, the third transaction is not even CLOSED yet despite the domain being pushed on Friday itself. Monday too has passed, but no sign of payout yet which will take another 24 hours. You shouldn't be needing to confirm this with them every time.

Let DAN.com answer please.

 

[DAN.COM]

Hi @Reza , why is there unnecessary delay in closing transactions and issuing payouts? It happened once back in April that, for a transaction (Harness.co) closed on Thursday and the payout issued on Friday, I had to inquire again on following Monday.

A similar thing just happened for a transaction (Reuben.co) that closed on Thursday (Jul/25) and the payout also issued on Thursday but I am receiving message from Paypal only on Monday.

Another similar thing happened for a transaction (VisitingCardDesign.com) where the domain was pushed on Friday (Jul/26) but the transaction is still waiting to be closed on Tuesday and payout will take another 24 hours. As you can see in the screenshot, your support doesn't even bother to answer any questions. And it seems that you are intentionally delaying payouts for 2-3 days.

This is quite unprofessional, exasperating for customers and most certainly doesn't fit in your proclaimed philosophy of closing transactions within 24 hours wherever possible (in case of domain push to your escrow account). So, please either sort out these issues or stop referring to DAN as fastest paying out platform.

Show attachment 124786

Hi Sunil,

I'm sorry you had this experience, but it's not the norm. I find it strange to see that you post messages between you and our staff here. I won't dive into detail and further research the cases you mention because it's not a public discussion to have.

Also, keep in mind that we're a fast-growing startup/scaleup with some growth problems here and there that will be resolved over time. This month alone we handled 30% more transactions than last month and that puts pressure on our team and (human) errors can occur.

Kind regards,

Reza

 

[DAN.COM]

I wonder if we can safely switch to DAN's nameservers now, or if we should keep on using Undeveloped's?

You can

 

[GoWeb]

Hi Sunil,

I'm sorry you had this experience, but it's not the norm. I find it strange to see that you post messages between you and our staff here. I won't dive into detail and further research the cases you mention because it's not a public discussion to have.

Also, keep in mind that we're a fast-growing startup/scaleup with some growth problems here and there that will be resolved over time. This month alone we handled 30% more transactions than last month and that puts pressure on our team and (human) errors can occur.

Kind regards,

Reza

The message-interchange with any company's support is usually not under any NDA, they were published here for referring the timestamps.

I understand that you are a fast-growing startup with some growth problems. So, till the time these problems are resolved, please don't advertise yourself as the FASTEST payout domain platform. It would also be less frustrating if the support actually replies to messages rather than just ignoring them.

Best

 

[vincenzo]

Hi JudgeMind,

I'd rather see one of our sellers respond to your questions but I think this recent blog post from our Product Director might give you some insights about why our for sale pages help you sell more domains:

http://blog.undeveloped.com/english/a-neat-shop-window-for-your-domain-names

This blog post which is a tad outdated might give you some insights about why buyers love buying names through our marketplace:

http://blog.undeveloped.com/english/buy-domains-transparently

Please let me know if you have any questions.

Take care,
Reza

Those links now give 404 error

 

[DAN.COM]

Those links now give 404 error

Hi Vincenzo,

The links you refer to were posted here years ago. They've moved to new destinations:

https://blog.undeveloped.com/a-neat-shop-window-for-your-domain-names-cb05ea1ca529

All blog posts can be found here:

https://blog.undeveloped.com

 

[DNGear]

Hi @Reza how come buydomains would be given preference rather than our members (forward domains) in the search bar?

We have been forwarding traffic to DAN.com. I dont think its fair.

 

[vincenzo]

Hi Vincenzo,

The links you refer to were posted here years ago. They've moved to new destinations:

https://blog.undeveloped.com/a-neat-shop-window-for-your-domain-names-cb05ea1ca529

All blog posts can be found here:

https://blog.undeveloped.com

Yeah, but a redirect to the new locations would help everyone visiting this thread?

 

[End Game]

Well wouldn’t you know it, there was a problem. Friday the buyer clicked the buy now button, but afterwards he decided he wanted to use the four month installment plan. This sale was a little over $1K. So...Dan had to cancel that transaction and start over. They gave me the owner’s name and email. I contacted him over the weekend and he said he would re try today with the installment service. Super nice guy. Transaction went thru and in the process of transferring with GD push.

First payment in my account on a four month deal. Took a little longer because of bank wire setup and mix up on the installment plan by the buyer. Ready for my next sale!

 

[joro001]

I think this may have been suggested before, but especially in light of dan saying they are swamped, how about more support staff especially working USA hours?

 

[Argentum]

Another 4 figures sale completed via Dan.com
Hand reg domain with holding time 1 day. It was not highest hand reg sale but fastest hand reg sale.

I had only one problem with the sale, seller processed payment on the same day to Dan.com and was not able to make immideately domain push as registrar had 5 day lock for push for newly registered domains, on 6th day received payment from Dan.com

My likes to Dan.com

 

[NYJimbo]

Another 4 figures sale completed via Dan.com
Hand reg domain with holding time 1 day. It was not highest hand reg sale but fastest hand reg sale.

I had only one problem with the sale, seller processed payment on the same day to Dan.com and was not able to make immideately domain push as registrar had 5 day lock for push for newly registered domains, on 6th day received payment from Dan.com

My likes to Dan.com

Which registrar ?

 

[Larion]

Question:

- do you have to show "Clear Names" at DAN, as they have mentioned on their blog ?
- do you have to show your full domain-portfolio or is it possible to hide this ?

 

[myfavorite]

Another 4 figures sale completed via Dan.com

Congratulations. Though we would have appreciated more info

 

[Argentum]

After using for many years Escrow.com now I'm using Dan.com for escrow/external lead (5%) for outbound sales, escrow.com sucks nowadays with their slow and useless support team, even considering that they are cheapest one for escrow.