Sold a name on TDNAM first time I use TDNAM to sell but I buyer does not seem genuine

[italiandragon]

Buyer from Lithuania but his e-mail name is different from the one he wants the domain being associated to on the whois.

He gave me wrong contact info ( I spotted wrong zip code for the address he gave me) and the phone number does not exist. He uses a gmail address.


I`m suspecting he`s not genuine.

Questions:

1) what does happen if he does a chargeback? Do I lose anything or TDNAM take the loss?

2) Do I wait the 30 days before to push the domain or not?

3) does TDNAM pays via PayPal Mass Pay like Sedo or not and you get PayPal fees on top of TDNAM selling fees?


Thanks

 

[mwzd]

I`m suspecting he`s not genuine.

>> Deal via Escrow.com. Most scammers run away when you tell them that you can ONLY deal that way.

Questions:

1) what does happen if he does a chargeback? Do I lose anything or TDNAM take the loss?

>> I think tdnam pays you after 30 days, so chargeback should be on them. I'd read the terms of listing though.

2) Do I wait the 30 days before to push the domain or not?

>> You get paid after 30 days imo, you transfer the domain once tdnam confirm.

3) does TDNAM pays via PayPal Mass Pay like Sedo or not and you get PayPal fees on top of TDNAM selling fees?

>> I don't know for sure.

 

[-NC-]

Is the name registered at GoDaddy? If so:

IIRC, once he's already paid tdnam, then they send you an email saying it's safe to push the name to his GD account.

I can't remember if it's 2 weeks or a month after that, but then tdnam pays you.

Once you've pushed the name to his GD account ( changing the admin email when you do ), he won't be able to transfer the name out of GoDaddy for 60 days, and there will be a complete audit trail showing that payment was received and the name pushed.

Seems safe enough to me, but it might be worth sending an email to GD asking what happens if a chargeback happens on the payment after you push the name?

 

[italiandragon]

Is the name registered at GoDaddy? If so:

IIRC, once he's already paid tdnam, then they send you an email saying it's safe to push the name to his GD account.

I can't remember if it's 2 weeks or a month after that, but then tdnam pays you.

Once you've pushed the name to his GD account ( changing the admin email when you do ), he won't be able to transfer the name out of GoDaddy for 60 days, and there will be a complete audit trail showing that payment was received and the name pushed.

Seems safe enough to me, but it might be worth sending an email to GD asking what happens if a chargeback happens on the payment after you push the name?

Thanks...I did, but after 4 hours, I`m still waiting their reply.

In the mean time, another of the 3 names I listed for sale got sold and again the buyer claims to be from Lithuania......different name this time.

I checked on my Blog and IPs from Lithuania are showing up today so the thing could be real, there is a domain forum there linking to my Blog....more people from different countries into domaining

 

[Malaysia]

try calling godaddy at their customer service number..they are very helpful..

 

[mis_chiff]

Buyer from Lithuania but his e-mail name is different from the one he wants the domain being associated to on the whois.

He gave me wrong contact info ( I spotted wrong zip code for the address he gave me) and the phone number does not exist. He uses a gmail address.


I`m suspecting he`s not genuine.

Questions:

1) what does happen if he does a chargeback? Do I lose anything or TDNAM take the loss?

2) Do I wait the 30 days before to push the domain or not?

3) does TDNAM pays via PayPal Mass Pay like Sedo or not and you get PayPal fees on top of TDNAM selling fees?


Thanks

Did you receive an email from TDNAM telling you
they are in receipt of payment and for you to use
the link provided to contact buyer regarding transfer address?

 

[italiandragon]

Did you receive an email from TDNAM telling you
they are in receipt of payment and for you to use
the link provided to contact buyer regarding transfer address?

YES

 

[mis_chiff]

YES

I'm still waiting for a support email ticket to confirm it,
but from what I understand, they can still pull that domain
back from the buyer if a chargeback hits the account
(within the 30 days) after that, a chargeback cannot be applied.
Apparently, that is why we have to wait the 30 days for the funds to
be released to us.

As soon as I get the confirmed response back from TDNAM I will post it here.

 

[Name Trader]

If you've received the email from TDNAM saying they've received payment and to proceed to transfer the domain, then I'd transfer the domain. You might ask the buyer to open up a GoDaddy account so you can push the domain to him there. Reason? For him - he gets the domain immediately. For you - GoDaddy have a reputation of reaching into your account and just taking a domain when they feel justified in so doing.

 

[DotWeekly]

Does it show it in your account? I wouldn't trust just an email. It should show in your TDNAM account, the buyers info for the push after they send payment. They can only do a chargeback in 30 days, so that's why godaddy keeps the payment that long. The domain has to stay with-in Godaddy, so if there was a charge back, the will be able to recover the domain for you.

But I would follow the info IN your account at TDNAM, not an email.

 

[tricolorro]

1) what does happen if he does a chargeback? Do I lose anything or TDNAM take the loss?

:hi:

The Buyer is paying TDNAM, not you, so it would be their problem.

2) Do I wait the 30 days before to push the domain or not?

No.

You will be asked to transfer the domain once payment has been received.

That means it's possible for the buyer to receive the domain right away but you have to wait 30 days plus 1 or 2 more to get paid.

From TDNAM FAQ:
"When the funds are verified, a domain transfer or change of account is initiated. You may receive email messages from TDNAM, the buyer, or seller during this process."

3) does TDNAM pays via PayPal Mass Pay like Sedo or not and you get PayPal fees on top of TDNAM selling fees?

Yes, TDNAM (GD) pays via PayPal Mass Pay 30 days after the transaction date plus 1or 2 days to process the mass pay payment.

There are no PayPal fees deducted or added.

If your domain sold for $500 or less, you will have 5% deducted from the sales proceeds.

If the sale is over $500, you will have 7% deducted BUT this includes using an Escrow service so you will receive payment once the domain is transferred.

You won't have to wait the 30 plus days.

Patrick

>> Deal via Escrow.com. Most scammers run away when you tell them that you can ONLY deal that way.

:hi:

The Seller does not have that option.

However, if the domain sale is over $500 then TDNAM automatically uses Escrow.com.

The Seller doesn't have to do anything.

Patrick

try calling godaddy at their customer service number..they are very helpful..

:hi:

For TDNAM questions it's better to use this number:
(480) 505-8892.

GD's regular customer service # is: (480) 505-8877.

Patrick

 

[mis_chiff]

Wow tricolorro, you replied faster than they did :lol:
I'm still waiting

 

[tricolorro]

...from what I understand, they can still pull that domain
back from the buyer if a chargeback hits the account
(within the 30 days) after that, a chargeback cannot be applied.
Apparently, that is why we have to wait the 30 days for the funds to
be released to us.

:hi:

No, that's not the reason for the 30 day wait period.

The 30 day wait period only applies to sales $500 and under.

TDNAM (GD) is not a licensed escrow company.

To avoid having to become licensed ,which is a real pain ,GD decided to impose a 30 day wait period to allow the dust to settle in a manner of speaking.

If GD was to release the sales proceeds because you transferred the domain, (action/reaction) ,they would be acting in an Escrow capacity.

GD believes by imposing this artificial 30 day wait period they can conduct these transactions without being licensed.

That info came from a GD Vice-President who was kind enough to call me
in response to my "furious anger".

I was furious when I sold my first domain at TDNAM.

The Buyer received the domain immediately but I had to wait 30 days
plus 1 to get paid.

I wasn't thrilled with the explanation but I could understand their reasoning.

Patrick

They can only do a chargeback in 30 days, so that's why godaddy keeps the payment that long.

:hi: Yofie,

That' s not correct.

That's not why GD holds the sales proceeds for 30 days.

Read my response to that in this thread here.

The domain has to stay with-in Godaddy, so if there was a charge back, the will be able to recover the domain for you.

That is also not correct.

From TDNAM FAQ:

"Depending on whether the buyer has an account with us or with another registrar, you will either transfer the domain or complete a change of account.

For more information about transferring or changing accounts, see Understanding the Difference Between Transferring Domains and Changing Domain Ownership."

and:

"A domain transfer (also known as a "registrar transfer"), initiated by the new owner, moves the domain to an account with a third-party registrar. The transfer includes a one-year extension of the current registration period. For more information about initiating a domain transfer through your third-party registrar, contact your registrar.

A change of account (also known as a "change of ownership" or "registrant transfer"), initiated by the seller, moves the domain to another account with the same registrar. The domain expiration date does not change because a change of account does not include a registration extension."

But I would follow the info IN your account at TDNAM, not an email.

That is really good advice!

Patrick

Wow tricolorro, you replied faster than they did :lol:
I'm still waiting

:hi:

Maybe GoDaddy should hire me.

GoDaddy girls here I come! :hearts:

Who's your Daddy now? :hehe:


If you are in the USA or have cheap tel service, don't wait for
them to contact you.

Call the TDNAM # below...but realize it's not likely they operate 24 hours...
but you could try.

TDNAM (480) 505-8892.

Patrick

 

[mis_chiff]

Thanks for clearing all that up

GoDaddy girls here I come! :hearts:

:lol:

 

[italiandragon]

Thanks guys, I`ll rep you all later because nowI`m in a hurry to go.

Yes 2 domains showed sold in my account and I got the e-mail form support at tdnam.com

But here is their reply:

Support Staff Response
Dear Sir/Madam,

I had our Fraud department take another look at this account and we found it very suspicious as well so we are shutting it down. I have cancelled the listings for these 2 domains so they will have to be relisted for you to sell them. Thank you for bringing this to our attention!!

Regards,

Nicole B.
Specialist - The Domain Name Aftermarket

Now , I have another one in the mean time that got sold, ( I listed 3 in total) again buyer says to be from Lithuania but different name.

And don`t know if I have again to ask the support what to do or just go on...

 

[mis_chiff]

Good eye Lorenzo :tu:
Saved yourself some trouble there!

 

[Name Trader]

What is it with you and Lithuanian buyers, Lorenzo. 100% sales rate!!

 

[italiandragon]

What is it with you and Lithuanian buyers, Lorenzo. 100% sales rate!!

I have nothing wrong with people from any country but rather it gets suspcious when people give fake address.....plus: it`s in their own interest, look at what just happened to SHOPPERS.com (sold for $150,000+ after being deleted for incorrect Whois).

 

[mis_chiff]

I finally got a response back, and it's not pretty!

Dear Sir/Madam,

If you have only done a Change of Account so the domain is still registered here, we can pull the domain and return it to your account. If you choose to transfer the domain to a different registrar, you would need to contact that registrar to retrieve the domain.

Regards,

Nicole B.
Specialist - The Domain Name Aftermarket
[email protected]

http://www.tdnam.com




Customer Inquiry


Hi Thanks for that part of the info,
however I am still wondering about what happens to the domain if the buyer does a chargeback and the domain is already transferred to them,
based on the confirmation of payment and autho to transfer!
If the chargeback is successful, how do I get the domain back? Do you guys get it from him?

Thanks
wendy

Which means the safest way to protect yourself is to make
them open a Godaddy account!

 

[italiandragon]

I finally got a response back, and it's not pretty!


Which means the safest way to protect yourself is to make
them open a Godaddy account!

That`s freaking annoying...

I`m starting to wonder if I did right to push the names now since as soon as I listed them they got sold again....and the buyers names look fishy again