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purchases Seller shadow bans me (deletes name after acq. attempt)

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Andreas B.

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Found a domain I am interested in to buy.

After I clicked 'Buy now', filled in the priv. information, and tried to pay for it, I realized that my account didn't have the needed funds.

So I had to transfer money onto it, and proceed with the acquisition later on.


After a few days, I receive a follow-up e-mail from the marketplace, that tells me to pay for the domain.

I click on the link, proceed to buy & pay.

Before paying, I visited the domain one more time, and what I see is:
The seller is using our nameservers, but has not listed the name on our marketplace.

Aha...


Few hours later I got a mail from the marketplace:

"I am sorry to inform you that the seller notified us that they are no longer the domain owners."

What the hell?!

A clear lie.


Which is really interesting & awkward at the same time:

Nameservers are the same, no whois transaction, nothing ...


Seller simply deleted the name from the marketplace, after figuring he is not (really) ready to sell the domain for the price, he himself actually listed it for!

But forgot to change the nameservers.



My opinion about that:

This seller should be blacklisted & banned from the marketplace.

And his name should be made public, for public shame.


That's my point of view.



You cannot list a domain for price X, and then, when someone inquires, you change your mind about the price!


That's stupid and dishonorable and you should no longer get the opportunity to list your names on that marketplace.
 
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The views expressed on this page by users and staff are their own, not those of NamePros.
Found a domain I am interested in to buy.

After I clicked 'Buy now', filled in the priv. information, and tried to pay for it, I realized that my account didn't have the needed funds.

So I had to transfer money onto it, and proceed with the acquisition later on.


After a few days, I receive a follow-up e-mail from the marketplace, that tells me to pay for the domain.

I click on the link, proceed to buy & pay.

Before paying, I visited the domain one more time, and what I see is:
The seller is using our nameservers, but has not listed the name on our marketplace.

Aha...


Few hours later I got a mail from the marketplace:

"I am sorry to inform you that the seller notified us that they are no longer the domain owners."

What the hell?!

A clear lie.


Which is really interesting & awkward at the same time:

Nameservers are the same, no whois transaction, nothing ...


Seller simply deleted the name from the marketplace, after figuring he is not (really) ready to sell the domain for the price, he himself actually listed it for!

But forgot to change the nameservers.



My opinion about that:

This seller should be blacklisted & banned from the marketplace.

And his name should be made public, for public shame.


That's my point of view.



You cannot list a domain for price X, and then, when someone inquires, you change your mind about the price!


That's stupid and dishonorable and you should no longer get the opportunity to list your names on that marketplace.
The story is a little convoluted.

What was the venue?
Did you actually hit BIN?

Brad
 
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So I had to transfer money onto it, and proceed with the acquisition later on.

After a few days, I receive a follow-up e-mail from the marketplace, that tells me to pay for the domain.

I click on the link, proceed to buy & pay.

So I am a bit confused also. How long was "a few days"? It could be a scenario like others above have mentioned. How long do most marketplaces give a buyer to pay when the BIN?
 
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where name servers point mean nothing. Most of us sold domains to people that didn't change the nameservers for months or even years.

Others options are the seller realized he does not own the name anymore or he had sellers remorse, VERY common.

I already said this. Fast transfer was invented to combat seller remorse. If you contact a domainer and say "your domain sold for the asking price of 5k" most will start a process of hallucination.

"I remember pricing it way higher"

"did the broker edit the price"

"I wonder if I can cancel the sale"

"should have asked for more"

All these hallucinations get worse when friends and family start convincing them that the buyer would have paid a million dollars if only they asked for it. The hallucinations continue. "Just imagine, with the million dollars I could have made some good stock market investments and turned it into 100 million, then take that 100 million and throw it into crypto and forex and got myself a trading bot and turned it into 5 billions, then take the 5 billion and invest in.... and turn it into 5 trillion. I basically just lost 5 trillion because like an idiot I agreed to sell for 5k."

Fast transfer is not designed to cure sellers from the paranoia and hallucinations that come with sellers remorse, it is designed to protect buyers and brokers.

The same happens if you contact a domainer owner and ask for a price. If he replies with 5k and you say, deal!. Expect never to hear from them again. Why? Because he is convinced he would have gotten more if he asked. This is why you must always counter or you will probably not get the domain. They say 5k you must say 4k or 4500 or 2k or anything, this protects you from them vanishing in most cases.

This happens to real estate brokers all the time. Contact a person that does not have a home listed right now, ask them what they want to sell the home. They say a mil, you say great sold. You will not get the home PERIOD. Obviously if there is a iron clad contract its a different story. However, even if its a listing with a price and you offer that price, sellers will be convinced they could have gotten more (like domainers, they might be right) and they start blaming the broker or family member for suggesting that "low" price, regardless how much the price was. If not for contracts, most home owners would back out of the deal once someone comes and gives the asking without negotiation.
 
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@Andreas B.

I think the marketplace system automatically unlists a domain once a buyer has hit the BIN button. They have to "reserve" the domain during the time allowed for the buyer to proceed with payment. Otherwise, anyone else could come and try to buy your recently purchased domain while you are preparing your payment

Therefore, one scenario I imagine is the following: you hit the BIN button, domain went automatically unlisted (but nameservers stayed the same, that's normal). Your purchase transaction got an ID number. Then, when you actually paid, maybe your payment was processed as a new purchase transaction with a new ID. That has happened to me sometimes (not with domains), it is a sort of overleap of transactions. And perhaps marketplace's customer support desk did not notice this.

Of course I am guessing, but IMO it would be worth that you double check the transaction ID numbers. If your payment was not applied to the original transaction, and, instead, got a new different ID, then reach Customer Support, maybe the seller was not to blame after all.
 
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The domain could've sold before you even clicked "buy." Some sellers don't bother un-listing their domains after they've sold through a different venue. In fact, I own one Chinese domain that is still listed on 4.cn (by the original owner) after I bought it through escrow.
 
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The story is a little convoluted.

What was the venue?
Did you actually hit BIN?

Brad
It was DAN,
and yes, I hit the BIN price.

Filled in my personal data, but couldn't pay due to insufficient funds.

When I came back to pay, and paid (transferred the money over to DAN),
a few hours later I got that message that the seller is no longer the domain owner.

Which is of course totally wrong & not true.


Because, shortly before paying, I visited the domain again, and it was said:
The owner is using our nameservers, but has not yet added his name to DAN.

Which means, that he has deleted the domain from his account at DAN.


If he would have sold it, - as he claims - there would be:
Domain already sold


If he would have sold, the whois info would have also changed.


But neither of both happened here.


He simply deleted the domain, when he figured out that I want to buy for his BIN price.

As he "overthought" the price.


And this is why I say:

Seller should either hand the domain over to me, for the BIN price, or DAN should (actually) do something,
for ex. ban him.


That is my personal opinion, to preserve integrity & truthfulness of the market.
 
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The domain could've sold before you even clicked "buy." Some sellers don't bother un-listing their domains after they've sold through a different venue. In fact, I own one Chinese domain that is still listed on 4.cn (by the original owner) after I bought it through escrow.
Don't think this is what happened here.

The domain was registered 2 months ago,
and what kind of coincidence shall it be, that when I want to buy it,

some other comes along &
a) buys the domain for BIN price
b) whois stays the same
c) he does not add it to DAN (in case of resell)
d) but points nameservers to DAN
e) no this domain is already sold message pops up when visiting the domain


All very strange, if sellers story shall be true.
 
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@Andreas B. I can see that Whois was updated on April 17. When did you click BIN?
 
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So you waited a whole week before trying to pay for the domain? Considering the low price of the domain, it's not unlikely at all that it actually sold during that week. Especially considering the change of Whois on the 17th.
 
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So you waited a whole week before trying to pay for the domain? Considering the low price of the domain, it's not unlikely at all that it actually sold during that week. Especially considering the change of Whois on the 17th.
Yeah , might be...


Then my apologies, seller maybe really sold it somehow.


Good for him - bad for me.

Whatever...

thanks (y)
 
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Yeah, I knew something wasn't adding up... It was fair game... It's upsetting on the selling side when buyers drag on payment as well... Just move on, and do better next time. It happens...
 
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So I am a bit confused also. How long was "a few days"? It could be a scenario like others above have mentioned. How long do most marketplaces give a buyer to pay when the BIN?

Usually 10-30 days, but this is not the case here as otherwise it would have been communicated to the buyer.
 
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I believe Dan gives buyers 12 days to pay. Still, this doesn't explain how a pending sale within that time frame didn't complete. In the past there were instances where I, as the seller, waited over 50 days to complete a transaction via Afternic because the buyer didn't want a push and the domain was transfer-locked. In my opinion, Dan should examine if at the time the purchase took place via BIN the domain was in the seller's possession. It doesn't matter what he did the day after.
 
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I believe Dan gives buyers 12 days to pay. Still, this doesn't explain how a pending sale within that time frame didn't complete. In the past there were instances where I, as the seller, waited over 50 days to complete a transaction via Afternic because the buyer didn't want a push and the domain was transfer-locked. In my opinion, Dan should examine if at the time the purchase took place via BIN the domain was in the seller's possession. It doesn't matter what he did the day after.
I had one recently Theo, a buyer made a $500 offer, I accepted, it was easy to find out who the buyer was she was posting on social media. but did not pay, after two weeks DAN asked me if I wanted to continue to wait? I said no because I found her email address easily let her know she agreed to purchase a domain name but if she did not want it, let me know so I can tell DAN to cancel the transaction. She did not reply to me while that night talking about where she hoped to get her drink on. So I told DAN to cancel.
 
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I had one recently Theo, a buyer made a $500 offer, I accepted, it was easy to find out who the buyer was she was posting on social media. but did not pay, after two weeks DAN asked me if I wanted to continue to wait? I said no because I found her email address easily let her know she agreed to purchase a domain name but if she did not want it, let me know so I can tell DAN to cancel the transaction. She did not reply to me while that night talking about where she hoped to get her drink on. So I told DAN to cancel.
Now that's a classic!
 
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Now that's a classic!
I know I was pissing my pants, and nothing in my email to her was angry or anything. I was just like I see you made an offer and I accepted if you want to back out just let me know She just ignored me. The name was Public Relations related and that was her degree and what she did for a living, she was fresh out of college, so I figured I will help a young person out. Nope, not even the courtesy of a reply.
 
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