Sedo.com - Official Thread

[Sedo]

Hi All! :hi:

By request, we've decided to start a thread dedicated to Sedo. We're looking for invaluable insight into what domainers want and need out of our parking program (and marketplace, of course).

Questions, comments, suggestions, tips are welcome! We're hoping this will be a great discussion about what works at Sedo and what might not (please be constructive and respectful to others in your feedback) so that everyone involved can benefit and learn from it.

Looking forward to hearing your thoughts and ideas! Happy Holidays!

Always,
Keith
(on behalf of Sedo)

 

[SlimPickins]

That is all well and good but:

B)Why would a simple "vat included" flag not suffice for the purpose you describe? To be honest, as a buyer, I have no interest in whether the seller has to pay VAT or not. As a seller I will factor it into my selling price.

Bingo! Exactly how I see it.... !
---------------------

Also a quick question regarding a recent transaction, to see if this is the 'new' way sedo does it, or if others have had this happen before:

Yesterday I had an auction end and, within 1 day, I received an email from Benjamin Falk telling me to check under 'my transactions' in my sedo account regarding the domain, and that it was a security measure etc...

I did, and it showed the contract was in place, payment had been received and that I should push the domain to their enom account (but it wasn't the usual sedo enom account, but rather what I assume is the buyers enom account....). I have never pushed directly to the buyer and, despite it being posted IN my sedo account, I am a bit reluctant thanks to sedos new feature :hehe: showing me that this is a first time buyer AND it is a sealed deal all in 1 day plus requesting a direct push as opposed to via sedo....

I have not heard back yet on my follow-up confirmation email, but wanted to ask here in case the sedo reps or anyone here can shed some light on it.....

thanks, denver

 

[dotnom]

I respect sleepy's opinion about this issue and let me spot the things i believe they're wrong

First of all Sedo's policies are here : http://www.sedo.com/about/policy.php?page=terms_us&tracked=&partnerid=&language=us
and privacy policy is here : http://www.sedo.com/about/policy.php?page=privacy_policy_us&tracked=&partnerid=&language=us

Now let me say that the reference of the country in ebay and sedo is TOTALLY different. ebay does this for security and practical reasons (for example the freight costs)
Sedo is an escrow service (among others) and they verify the correct money flow from buyer to seller. There is no need to specify to the buyer which country the seller resides, there is no risk for the buyer. If I live in Mars, my payment and my domains are OK there should be no problem for Sedo or the buyer/seller.

Any update, any new feature that has a clear advantage for the seller or the buyer and makes the industry a better place is ALWAYS welcomed from me but here we talk for features that “we don’t like” or "we don't have problem with"

What was the original idea behind them ?
Stephanie said in her reply that they "maybe help"

So these are the "maybe help" features to make a nicer sales page
As sleepy said I will cancel my membership because I don’t like the take or leave it attitude so I select leave it, the purpose of my comments is my belief after all these years that Sedo had a more spherical opinion of the industry and I was shocked from these weird and IMO unacceptable new “features” that crystal clear affect negative the domain sales.

 

[Sleepys]

I respect sleepy's opinion about this issue and let me spot the things i believe they're wrong

First of all Sedo's policies are here : http://www.sedo.com/about/policy.php?page=terms_us&tracked=&partnerid=&language=us
and privacy policy is here : http://www.sedo.com/about/policy.php?page=privacy_policy_us&tracked=&partnerid=&language=us

I was actually asking for the line or lines in particular that Sedo is supposedly violating, to support people's claims that they are breaking the law. I have now read the privacy policy and do not see anywhere that they appear to be in violation.

I did see some lines that appear to explain that they are in fact allowed to do this, but would appreciate if someone shows me specifically where they think they are breaking the law, so I can comment on that.

Now let me say that the reference of the country in ebay and sedo is TOTALLY different. ebay does this for security and practical reasons (for example the freight costs)
Sedo is an escrow service (among others) and they verify the correct money flow from buyer to seller. There is no need to specify to the buyer which country the seller resides, there is no risk for the buyer. If I live in Mars, my payment and my domains are OK there should be no problem for Sedo or the buyer/seller.

I am willing to argue that ebay forcing people to show their country of origin has at least as much to do with them trying to prevent people from overrcharging on shipping. That seems to be their #1 priority recently.

What was the original idea behind them ?
Stephanie said in her reply that they "maybe help"

So these are the "maybe help" features to make a nicer sales page
As sleepy said I will cancel my membership because I don’t like the take or leave it attitude so I select leave it, the purpose of my comments is my belief after all these years that Sedo had a more spherical opinion of the industry and I was shocked from these weird and IMO unacceptable new “features” that crystal clear affect negative the domain sales.

I don't think that they will know for sure if some things help or not, until they actually put them into testing.

I am sure Sedo will miss you. If enough people have the same opinion as you, I am sure that Sedo will make changes. That is why they have a space to leave comments.

Also, everyone's comments are always appreciates here on Namepros, but when people make accusations of illegal conduct, I would just like to see where the evidence is.

 

[dotnom]

I alredy notified Sedo for this before i post here
The url references are not a proof of an illegality
The don’t consider the privacy breach an illegality but a bad business tactic that expose the brand
However when you take the information from a person’s account and make them public you should first state it clearly to your agreement and ask him to approve these modifications. I didn’t see this happen to sedo but found it accidentally
I also can’t understand why all these are not optional or selectable. I can’t assume to think that Sedo’s managers don’t know what a variable is


I created a seperate post here
http://www.namepros.com/parking-and...030-serious-privacy-breach-from-sedo-com.html

 

[Sleepys]

I alredy notified Sedo for this before i post here
The url references are not a proof of an illegality
The don’t consider the privacy breach an illegality but a bad business tactic that expose the brand
However when you take the information from a person’s account and make them public you should first state it clearly to your agreement and ask him to approve these modifications. I didn’t see this happen to sedo but found it accidentally
I also can’t understand why all these are not optional or selectable. I can’t assume to think that Sedo’s managers don’t know what a variable is


I created a seperate post here
http://www.namepros.com/parking-and...030-serious-privacy-breach-from-sedo-com.html

It was not you who brought up this being illegal I was replying more to the other allegations of this change being illegal.

This is what I found on their privacy policies:

"In general, you can browse a large portion of the site without telling us who you are or revealing any personal information about yourself. Once you give us your personal information, you are not anonymous to us. If you choose to use our services, we may require you to provide contact and identity information, billing information, and other personal information as indicated on the forms throughout the site. You always have the option not to provide information by choosing not to use a particular service or feature."

Also: "If you choose to make bids, buy or sell through the site, we may collect information about your bidding, buying and selling behavior and transactions."

Also: "In order to facilitate interaction among site users, our site may allow you limited access to other users' information."

Finally: "We reserve the right to make changes to this Privacy Policy at any time by posting the amended terms on the site, so please check it frequently. If we make material changes to this Policy, all amended terms shall automatically be effective 30 days after they are initially posted on the site."

It seems to me that they are well within there privacy policy. That is why I am asking what lines you guys think are being breached, so I can comment on that specifically, because I am not seeing them violating anything.

As far as them telling everyone about it, they did. There was an email sent a couple of weeks ago now. In their policies you have the option to opt out of anything by simply not using it (in this case don't list them for sale). I would guess that the reason it is not a selctable option, is because it is a test, they are trying to gather data about how effective it is and gauge the users' responses, and they want to keep it simple. If there are other reasons hopefully Carolyn and Stephanie can fill us in.

 

[zabijaq]

IMO Sedo will worse and worse.

It's typical for most big players in any industry.

You got few levels in heirarchy (let's call them L1,L2,L3.....)

L1 are owners. They spend 10 months at vacation but they have L2 to take care of things. Unluckily L2 aren't the best and most loyal emplyees, there are plenty of them who licked ass of L2 when they were L3 and now as L2 they lick ass of owners. So bosses have false feeling they are loyal.

L2 sees something wrong in company (bad rules making customers suffer and leaving as customers or some other L2 or L3 doing bad stuff). They won't go to L1 and tell, cause it would look they have failed and piss L1. So they keep their mouth shut so L1 sees no problems. L2 don't want any trouble, he's just waiting for paycheck, nothing else.

L3 does something bad but nobody complains so he think he's unseen and continue. If L2 see some unfair activity of L3, he could squeez money (take share) from L3 and L3 can continue. L3 is another employee that just wait for paycheck and want some "extra". Nothing less nothing more.

Story repeats with L3->L4 etc.

You are often robbed by anyone, who's hands You don't see.

And somebody who replies here as Sedo representative is probably another "hey, I'm just waiting for paycheck" employee.
So if 500 people bitch here about Sedo, Sedo representative doesn't tell anyone.

That's the reason anything BAD remains BAD.

 

[Len]

Bingo! Exactly how I see it.... !
---------------------

Also a quick question regarding a recent transaction, to see if this is the 'new' way sedo does it, or if others have had this happen before:

Yesterday I had an auction end and, within 1 day, I received an email from Benjamin Falk telling me to check under 'my transactions' in my sedo account regarding the domain, and that it was a security measure etc...

I did, and it showed the contract was in place, payment had been received and that I should push the domain to their enom account (but it wasn't the usual sedo enom account, but rather what I assume is the buyers enom account....). I have never pushed directly to the buyer and, despite it being posted IN my sedo account, I am a bit reluctant thanks to sedos new feature :hehe: showing me that this is a first time buyer AND it is a sealed deal all in 1 day plus requesting a direct push as opposed to via sedo....

I have not heard back yet on my follow-up confirmation email, but wanted to ask here in case the sedo reps or anyone here can shed some light on it.....

thanks, denver

Denver, this is the reason behind the new sedo security measures. http://www.namepros.com/warnings-and-alerts/511398-ese-com-hijacked-at-moniker.html

The account you pushed the domain to has been created by sedo on behalf of the buyer and sedo already has the funds from the buyer when they ask you to complete the push. The account with the domain is only handed over to the buyer once the push is completed.
Hope that explains it.

Len

 

[Sleepys]

Nice to see another NP'r helping out here. :great: +Rep

I would add that once the Sedo rep tells you that they have received the payment, then you are pretty safe. Just make sure that you are in fact corresponding with a Sedo representative (Benjamin Falk is a Sedo Rep :hehe: ). Any email from them should be from an @Sedo email address. Also, if you are unsure, just PM "Sedo" on here and they can usually verify any Sedo email.

 

[SlimPickins]

thanks Len, the link helped me a lot! i had read some of that thread, but prior to sedo announcing the change.... it seemed legit, but the fact that it was all within 1 day, and asked for a push to an odd account, not sedo, made me wary.... if it had been in an email i wouldve forwarded it to fraud@sedo. i figured it was legit (since actually posted in my sedo account) but better safe than out domain & $!! thanks again Len, rep'd! denver

 

[netmeg]

So is it the case that if you add your domains with "make offer" you can't go back and put a price or minimum offer on them? Cause whatever I do won't save, and there's no error message or anything - it just disappears.

 

[Sleepys]

So is it the case that if you add your domains with "make offer" you can't go back and put a price or minimum offer on them? Cause whatever I do won't save, and there's no error message or anything - it just disappears.

That sounds a lot like the error I have been having. It looks like it is making the changes until you hit save changes, then it reverts back to the original setting.

What page are you trying to change it from? Did you go to Domain Management, then Sales Overview? If not, that is where it should be changes. If you did, then try the Standard Overview or the My Overview and try it from there. If that doesn't work, I don't know.

 

[netmeg]

I've tried 'em all. Doesn't work. Put in two requests for support. No reply.

Not impressed.

 

[zabijaq]

No reply? I'm not surprised.
This slogan should be trademarked by Sedo: "We don't care"

 

[upbeat]

I sent an e-mail before Labor Day to the optimization specialist at sedo (Chris)....no answer. Sent another one earlier this week.....no answer.

 

[wot]

Please get someone to check this out.

http://www.namepros.com/domain-name-discussion/513936-nothing-suspicious-here-then-hmmm.html

 

[Sedo]

IMO Sedo will worse and worse.

It's typical for most big players in any industry.

You got few levels in heirarchy (let's call them L1,L2,L3.....)

L1 are owners. They spend 10 months at vacation but they have L2 to take care of things. Unluckily L2 aren't the best and most loyal emplyees, there are plenty of them who licked ass of L2 when they were L3 and now as L2 they lick ass of owners. So bosses have false feeling they are loyal.

L2 sees something wrong in company (bad rules making customers suffer and leaving as customers or some other L2 or L3 doing bad stuff). They won't go to L1 and tell, cause it would look they have failed and piss L1. So they keep their mouth shut so L1 sees no problems. L2 don't want any trouble, he's just waiting for paycheck, nothing else.

L3 does something bad but nobody complains so he think he's unseen and continue. If L2 see some unfair activity of L3, he could squeez money (take share) from L3 and L3 can continue. L3 is another employee that just wait for paycheck and want some "extra". Nothing less nothing more.

Story repeats with L3->L4 etc.

You are often robbed by anyone, who's hands You don't see.

And somebody who replies here as Sedo representative is probably another "hey, I'm just waiting for paycheck" employee.
So if 500 people bitch here about Sedo, Sedo representative doesn't tell anyone.

That's the reason anything BAD remains BAD.

Just as a side note, Sedo is definitely a tightly knit company, and I see the CEO almost everyday in this office. Our upper management definitely is aware of and/or have hands in any changes made to our products and services.

The recent changes to the Offer page were made in order to help increase the transparency in our marketplace, and make buying and selling more user friendly.

All of the feedback we have received has been sent directly to the developers and our upper management, and they are still working on improving the new features for our members.

-Stephanie

I sent an e-mail before Labor Day to the optimization specialist at sedo (Chris)....no answer. Sent another one earlier this week.....no answer.

Hi,

Please PM me and I'll make sure your inquiry is sent over to Chris.

-Stephanie

So is it the case that if you add your domains with "make offer" you can't go back and put a price or minimum offer on them? Cause whatever I do won't save, and there's no error message or anything - it just disappears.

Please make sure that you are not entering this information without any punctuation or dollar symbols, just the whole numbers without any cents. If you are still having trouble, please PM me and I will look into this issue for you.

-Stephanie

 

[netmeg]

Please make sure that you are not entering this information without any punctuation or dollar symbols, just the whole numbers without any cents. If you are still having trouble, please PM me and I will look into this issue for you.

Sorry, I got distracted and didn't get back to this item - the issue is resolved, as I was able to save my pricing on it.

That said - please pass along this criticism - if the system doesn't take punctuation, symbols or standard currency formats, then it needs to be made a lot clearer and more prominent on the entry form, and if someone *does* enter those and triggers an error state, then THERE SHOULD BE A CLEARLY WRITTEN AND DISPLAYED ERROR MESSAGE instead of just going back to the beginning with no clue as what the problem is.

 

[dotnom]

The recent changes to the Offer page were made in order to help increase the transparency in our marketplace, and make buying and selling more user friendly

I don't argue with your primary intentions just that most of them not only they don't help they just fill the page with few more lines

-Will you stop the escrow between the buyer and the seller ?
-Will you decrease your 10% share and let the buyer/seller take the risk from this "transparent" user friendly approach ?
- Why don't you use variable to the options of the offer page to let the seller present his friendliness as he see fit ?
- Do you plan to put his photo too because then you can easily make a domain names community and put aside the domain names aftermarket

Stephanie excuse me for my tone i had great respect to sedo but lately i believe that the modernization shake my stable appreciation.
I came to a point to re-think afternic (that i clearly stated as useless in some previous posts)

 

[Len]

I don't argue with your primary intentions just that most of them not only they don't help they just fill the page with few more lines

-Will you stop the escrow between the buyer and the seller ?
-Will you decrease your 10% share and let the buyer/seller take the risk from this "transparent" user friendly approach ?
- Why don't you use variable to the options of the offer page to let the seller present his friendliness as he see fit ?
- Do you plan to put his photo too because then you can easily make a domain names community and put aside the domain names aftermarket

Stephanie excuse me for my tone i had great respect to sedo but lately i believe that the modernization shake my stable appreciation.
I came to a point to re-think afternic (that i clearly stated as useless in some previous posts)

I think you are getting a little paranoid over this. There is nowhere on sedo that reveals who you are unless you complete a sale or purchase, and those details are only viewable by both parties involved. To state that the seller or buyer is from a certain country makes no difference to me......their money is still the same colour. For those who may not want to deal with certain countries, well that is their loss and subject to their own prejudices. At the end of the day anyone from anywhere can turn around and not follow through with a purchase or sale.
IMO it is ridiculous to think that the changes on sedo contravene any privacy laws anywhere.

 

[Sleepys]

I think you are getting a little paranoid over this. There is nowhere on sedo that reveals who you are unless you complete a sale or purchase, and those details are only viewable by both parties involved. To state that the seller or buyer is from a certain country makes no difference to me......their money is still the same colour. For those who may not want to deal with certain countries, well that is their loss and subject to their own prejudices. At the end of the day anyone from anywhere can turn around and not follow through with a purchase or sale.
IMO it is ridiculous to think that the changes on sedo contravene any privacy laws anywhere.

Thanks Len, I tend to agree with all of your comments above. I will give an example of when this change might actually help. Let's say you are selling a non-trademarked domain typo or a name that my be worth a lot to a particular end-user. If I have absolutely no information about the bidder, I have no idea who the bidder is. If Sedo now tells me that the bidder has 0 stars, maybe I can take this to mean that they are not a domainer and I should not counter with a domainer price.

This has already helped me get more from one transaction. My perspective comes from someone who does a lot more selling on Sedo than buying, so please take that into account.