Sav Official Thread

[Nick R]

Hello NamePros community! We are creating a single thread where we can share announcements in, talk about product updates, people can ask questions and host a great discussion on all things domains!

 

[bmugford]

The simple process to access the "v2" cart.

1.) Go to Sav.com and search for a domain.
2.) Add it to the cart. No so fast....that is v1 by default.
3.) Now you have to click on the tiny "Try it Today" link, that says absolutely nothing about v2.
4.) Now you are in the v2 cart.

It's so simple and intuitive!

 

[Traderas]

I ve managed to bid sometimes, but it s more often that the bids are not being placed because of some unexplained error.
Where you have to contact support etc.

Also, half of the times that I ve won, they fail to charge my default payment method, and my account is being locked.
So, you have to contact support etc.

But there are times where you manage to win and to pay! Most of these times they don't deliver the domain to you, even days after.
So, you have to contact support etc.

And in the end don't forget to crosscheck your cc charges, your invoices and the domains in account.
They may charge you twice for a won name.
But you know the drill by now, contact support etc.

Lastly, don't forget to check your domains in account in daily basis.
The auctions you have won may restart anytime, and when someone else win it, the domain will be taken from your account...

 

[Future Sensors]

Thank you for investing your time and effort in helping Sav improve.

 

[Gabriel360]

I am SHOCKED to read that people are still able to bid on Sav.

Their V2 site basically killed the auctions and the entire site for me.

Last time I checked Namebio website, the most recent transactions on Sav.com took place in March.

 

[Acroplex]

The simple process to access the "v2" cart.

1.) Go to Sav.com and search for a domain.
2.) Add it to the cart. No so fast....that is v1 by default.
3.) Now you have to click on the tiny "Try it Today" link, that says absolutely nothing about v2.
4.) Now you are in the v2 cart.

It's so simple and intuitive!

Show attachment 304753

That's what support via chat claims.

In reality, the search filter itself times out 80% of the time, and the link returns an empty cart message (domains are already there.) I was then advised to a) clear cookies and b) use browser in incognito mode.

That's exactly when I decided to transfer out the domains instead.

 

[MasterOfMyDomains]

I am SHOCKED to read that people are still using SAV.
Trying to figure out if it’s boredom or desperation
Obviously use at your own risk and now they have your credit card information. Holy crap.

I am SHOCKED to read that people are still able to bid on Sav.

Their V2 site basically killed the auctions and the entire site for me.

Last time I checked Namebio website, the most recent transactions on Sav.com took place in March.

 

[Yanosh]

I’ve been trying to renew a domain for 4 days now…it is impossible.

Chat support told me 4 times to use v2
( which isn’t working) and then disappeared with no response.

They deserve to close

 

[Gabriel360]

I’ve been trying to renew a domain for 4 days now…it is impossible.

Chat support told me 4 times to use v2
( which isn’t working) and then disappeared with no response.

They deserve to close

Renewing a domain name at Sav.com is a STRANGE thing to do.

Best thing is to transfer them OUT of Sav at least one month before it expires.

The extra month would act as a BUFFER period in case you run into one of the very many GLITCHES that exist in Sav's systems.

Attempting to renew a name at Sav is a BRAVE choice.

 

[Future Sensors]

I used to offer personal condolences to everyone dealing with Sav, but the sheer volume has outpaced my capacity.

Consider this my blanket condolence to everyone currently battling unresolved issues, radio silence, and general frustration. Wishing you all the strength and patience in the world. You're going to need it.

 

[pb]

They should rename the new interface to v0.2

 

[bmugford]

I am SHOCKED to read that people are still able to bid on Sav.

Their V2 site basically killed the auctions and the entire site for me.

Last time I checked Namebio website, the most recent transactions on Sav.com took place in March.

I received an email from Sav.com saying someone has place an XXX bid, since it is on my watchlist.

When I look at the actual auction, I don't see that bid. It shows a much lower bid.

It's a real clusterf***.

Brad

 

[Gabriel360]

I received an email from Sav.com saying someone has place an XXX bid, since it is on my watchlist.

When I look at the actual auction, I don't see that bid. It shows a much lower bid.

It's a real clusterf***.

Brad

If it's an expired auction, it could be that the name was NOT registered at Sav in the first place.

Last time I checked, I couldn't even find an expired auction name that was registered at Sav.
All the names I checked were registered at Dynadot and Namesilo.

I laughed at the thought that I'd abandon the auction platforms run by those registrars and bid on their expired domain names at a SHITTY third-party platform like Sav.

 

[NicTraders]

Silly me, I somehow used Sav.com to register the domain as requested.

It is in my "v2" account, but support told me the following -

Hello, we have reviewed your payment on V1 Braintree. Please make your payment using V2 with Stripe or your account credit. That is why you are receiving the same message. Kindly try to register on V2, not V1, using Stripe or your account credit. If you need any assistance, please let us know – we are here to help!

It's really awesome to have redundancy, where both versions suck.

I wonder how many domains I am going to have to register in order to bid.

How does anyone actually bid on this venue?

Brad

Brad,
For your own sanity, I highly recommend forgetting about Sav. I used to like their auctions too, but when more and more issues started appearing in this thread (several years ago) I hastily retreated (after having been caught in a certain Epik mess, I wasn't going to risk it again). It's very difficult to find anything good about Sav these days, and the key to it all is that their systems just don't work consistently (if at all). Not worth the trouble...

 

[NicTraders]

I ve managed to bid sometimes, but it s more often that the bids are not being placed because of some unexplained error.
Where you have to contact support etc.

Also, half of the times that I ve won, they fail to charge my default payment method, and my account is being locked.
So, you have to contact support etc.

But there are times where you manage to win and to pay! Most of these times they don't deliver the domain to you, even days after.
So, you have to contact support etc.

And in the end don't forget to crosscheck your cc charges, your invoices and the domains in account.
They may charge you twice for a won name.
But you know the drill by now, contact support etc.

Lastly, don't forget to check your domains in account in daily basis.
The auctions you have won may restart anytime, and when someone else win it, the domain will be taken from your account...

With the amount of issues (which is the ONLY consistent thing about Sav), I'm amazed they're still operating. I haven't had a domain there for a couple of years and their DUM has been on the slide for a while. Why haven't they gone under yet?...

 

[MasterOfMyDomains]

Haven't gone under because people still funding their accounts.

Condolences to anyone using SAV, in advance.

 

[bmugford]

The simple process to access the "v2" cart.

1.) Go to Sav.com and search for a domain.
2.) Add it to the cart. No so fast....that is v1 by default.
3.) Now you have to click on the tiny "Try it Today" link, that says absolutely nothing about v2.
4.) Now you are in the v2 cart.

It's so simple and intuitive!

Show attachment 304753

Update.

So, after pre-funding my account for $100 and registering (2) domains I didn't even want just to be able to bid.

Near the auction end time, I go to place my bid. It says my credit card will be authorized for the bid amount.

OK, I click "Confirm Your Bids"...

Then this randomly pops up -

What a joke. I am basically out $120, and still can't bid.

I can't see ever using this venue again.

Brad

 

[bmugford]

Oh, and the auction sold for at least a few thousand less than I would have bid.

Well done Sav!

Brad

 

[Future Sensors]

Apparently, you've managed to place yourself in a spicy pickle.

 

[pb]

I noticed via whois that a domain of potential interest to me is in sav auctions. So I went to sav auctions: https://v2.sav.com/domains/auctions - huh? empty list? Ok, I typed the domain name in the browser, got to a landing page saying "This domain is in an active auction. Click here to place your bid.". Clicked - got this instead:

I'm not so sure about that last sentence. It seems that I was wrong to assume that sav is capable of running a domain auction.

 

[pb]

BTW - refreshed the window - got an empty "auction" page again. That's alright, though, I probably wouldn't be able to bet, as per bmugford's experience, or I wouldn't get the domain anyway, as per many others'.