Sav Official Thread

[Nick R]

Hello NamePros community! We are creating a single thread where we can share announcements in, talk about product updates, people can ask questions and host a great discussion on all things domains!

 

[Bailian]

SAV used to be one of the cheapest registrars, which was its biggest advantage. However, in the past year or two, its registration prices are no longer low, so I left it.

 

[marijuanadomain]

SAV used to be one of the cheapest registrars, which was its biggest advantage. However, in the past year or two, its registration prices are no longer low, so I left it.

It is called bait and reel you in with low prices first
Nothing new

 

[alcy]

SAV used to be one of the cheapest registrars, which was its biggest advantage. However, in the past year or two, its registration prices are no longer low, so I left it.

prices up everywhere

sav still lowest

 

[Bertrell]

sav still lowest

Cloudflare, too (no markups).

 

[GreatSeller]

Hi Nick.

I communicated with SAV through chat and I asked about transfering a co.uk domain. Your chat mentioned nothing that you can't transfer co.uk names into SAV.

I told to seller to change the TAG into SAV's one and now I don't know what happened to the domain.

I forgot to tell you... 21 days have passed!!!!!!!! and I only receives answers that they are working on this and that they undestand my frustation.

THIS IS THE PROOF and the answer I received today.

If you incapable to manage co.uk just delete the service from the site,

 

[Nick R]

Hi Nick.

I communicated with SAV through chat and I asked about transfering a co.uk domain. Your chat mentioned nothing that you can't transfer co.uk names into SAV.

I told to seller to change the TAG into SAV's one and now I don't know what happened to the domain.

I forgot to tell you... 21 days have passed!!!!!!!! and I only receives answers that they are working on this and that they undestand my frustation.

THIS IS THE PROOF and the answer I received today.
Show attachment 267452
Show attachment 267453

If you incapable to manage co.uk just delete the service from the site,

I would love to look further into this. Can you DM me your email address so I can look up the ticket? In general, .CO.UK transfer-ins are a manual process. Unlike with a standard gTLD that is initiated on the gaining registrar's end, these domains are "pushed" from the losing registrar to the gaining registrar with an automated way for us to know who the domains need to go to. I think Nominet is considering moving to a more standard process in the future but for now, it can take time to receive the domains in your account once you reach out to support. Either way, it should be a matter of days so let me take a look at the ticket and reply back within there.

 

[Optinom]

@Nick R - 30 days on my issue. Still not done. No SLA/timeline either. And I get the same response every day. Ticket no. 377018

 

[Nick R]

@Nick R - 30 days on my issue. Still not done. No SLA/timeline either. And I get the same response every day. Ticket no. 377018

Show attachment 267456

Ill make sure its moved to the top of the list and handled in the next few hours.

 

[Optinom]

Ill make sure its moved to the top of the list and handled in the next few hours.

Thank you !

 

[Traderas]

@Nick R

I reported 8 days ago, that some backorder prices in "My Backorders" page, are not correct.
Domains appear as premium , even if they are not.
I got no response yet...

Request #381941

Thanks

 

[NameGroove]

Hello NamePros community! We are creating a single thread where we can share announcements in, talk about product updates, people can ask questions and host a great discussion on all things domains!

Hi Nick, @Nick R

Does Sav have any plans to launch .now?

It passed 7k registrations 75 days after launch. TLD is backed by Amazon Registry

https://domainnamestat.com/statistics/tld/now-TLD_ID-706

 

[alcy]

Hello NamePros community! We are creating a single thread where we can share announcements in, talk about product updates, people can ask questions and host a great discussion on all things domains!

nick Bro come on now lets do some xmas cleaning and u go remove these 100plus day old names from me account. of course fix the root cause too else she no good.

I thought u said that issue was fixed way back????

thank bro and merry hohoho xmas

ps seems like xyz issue yeah????

 

[Traderas]

I thought u said that issue was fixed way back????

Suuuuure...
It was fixed, as much as their new cart

For those who don't know, the new cart have never been functional, from day 1.

@Nick R

I reported 8 days ago, that some backorder prices in "My Backorders" page, are not correct.
Domains appear as premium , even if they are not.
I got no response yet...

Request #381941

Thanks

As for my unresolved for 15 days ticket, you have no reason to worry.
The domains I backorder have already dropped now.

Thanks

 

[alcy]

Suuuuure...
It was fixed, as much as their new cart

For those who don't know, the new cart have never been functional, from day 1.




As for my unresolved for 15 days ticket, you have no reason to worry.
The domains I backorder have already dropped now.

Thanks

honestly I can live with basically any bug except those that make my names vanish and or dont renew names after paid. cause those cause name losses. which is basically criminal to make investor lose a name.

but those bugs did not happen again since last times..months ago. so for now I am content.

the other stuff like a name sitting forever in my account I hope gets fixed cause ita bad. but it doesnt lead.to name loss.

 

[Charybdis]

What happened to the Sav's Trustpilot reviews? It's concerning: https://www.trustpilot.com/review/www.sav.com
Please fix it, other registrars have much better reviews.

 

[Traderas]

On October 21, I opened a ticket.
Today, I got a response that half of it has been resolved.

2 months + 7 days, to resolve half of a ticket!

@Nick R
Is this how things work now?

 

[alcy]

hmmm what is up with nick
doesnt he know consistency of presence is a good thing on a forum

now it's more like whenever whatever

 

[alcy]

I can live with smallbugs as long as my names ain't vanishing.. still

worth a report... in public.. so shit get fixed...

renewed 4 xyz names ... all failed... io went thru.. so I'm calling this xyz issue only.

emailed em. a day later was able to renew.

not my end issue for sure cause io went thru.. but could be either sav or xyz bug.. let's hope she fixed now.

this news brought to u by your friendly neighborhood alcy. cheers

 

[Traderas]

The new cart still remains dead.

Today I can't push any domains, or change NS.

I have a push order pending 8 days now.

I asked for an incoming transfer to be canceled and refunded 21 days ago, still waiting.

I asked them to inform me about any price changes since 1/1, still waiting.

I currently have 8 tickets open, some of them 3 months old.


And today the started promoting their "New Domain Manager", which of course is not working.
The page is loading forever.

Good thing they "appreciate my time and my patience"!!

 

[alcy]

I dunno how support works but honest to god.. when I need someting which now due to shrinked folio and less bugs is less often.. all I do is find random ticket email from sav click reply and get answer within 24h. happened for xyz renew bug.. and when I asked to remove 100day exp names from panel.

but chat kinda weird and less responsive. I find

so I email.

i think sav is suffering from underfunding. cause they do have best avg prices. anywhere. and to anyone with brain they also have simplest most efficient friendly ui... lightyears better than dyna namecheap etc... with major bugs worked out.. that's enuf to keep me there.

plus my folio only 500 names now

and shrinking more but I'm almost down to my top stuff only now so no more to shrink... I'm 400 sav and 100 dyna.. Cause I had sale credit on dyna

I still have 100 to 200 ai keyword buy spree expiring soon so most that go to hell. then first time ever I ll be 300 names folio

focking relief really cause sales way down for yrs. and I get mild heart attack everytime I renew shit i have no true faith will sell.. but all this takes time and experience .. I got 10yrs now.. i don't renew based on nostalgia no more or other shit...haha

I'm gonna keep best 200 to 300 names... and basically wit on 5fig sales. its same shit as working ass off for 10 smaller sales.

I also ever did only expireddomains.net regs so one day if more domain money I want to try invest in say 4fig names. cause money make money and more odds to get 5 or 6 fig sale on 4fig buy.

that's my tale.. what's yours? since nobody from sav comes here to be on topic anyway haha