Sav Official Thread

[Nick R]

Hello NamePros community! We are creating a single thread where we can share announcements in, talk about product updates, people can ask questions and host a great discussion on all things domains!

 

[alcy]

They show in cart, I pay, but then I get Unsuccessful Items From Your Cart notice emailed to me, and none of the renewals go through. It's not the payment. I pay with credit cards. I tried renewing some domains that weren't expired and they went through fine, but I tried renewing domains with various expiration dates that were all expired and none will renew. I notified their support, but just curious if this was happening to anyone else.

lol damn right sav is going to dogs... just tried renew couple Names... failed. never happened before... all we can hope for is its temp tech issue...else sav will be seeing 784484488588 exp domains transfered out as people desperatly try to save em..... so u say no prob now renew unexpired names??? well I sure hope transfer out works if worst come to worst we just all quit sav

 

[alcy]

I'm starting to get peed at sav. they got best ui of all...best all around prices... but support has become junk... tickets need 2nd account which is ridiculous and unheard of elsewhere.. I even tried open that account and both my emails already used...one for sav the other whois... this is insane. top it all transfers to sav work as they plz... no confirm emails and I got names showing twice in my panel after transfer
.. wtf... top it all nick went Mia without a word... people do and tag him...what happened to professionalism... cherry on top today I learn cant renew expired names... and basically all my renewals are expaired... so after consolidation at sav of basically 95percent of my folio... just now I began transfer out some exp names... dyna here I come... I guess in life u get whAt u pay for... always

 

[alcy]

as of few hour ago renew expired under 30day fails. they had well over a day.to fix it... nothing. they probably got ton of ticket about it.. oh wait that's right they wanted to.cut number of tickets and reduce staff so.they created need for new accounts to open ticket...so maybe they didnt get any ticket about this bug... ir maybe just maybe they decided to do single most cheap shot to domainers in history and disable renew on expired names... zero warning. bye bye sav..I'll miss u.... not.

this is what u get in life for wanting save few cents.

 

[Acroplex]

I can confirm that manual renewals don't work currently, I opened a ticket moments ago. My last successful renewal took place 2 days ago.

 

[Altetra]

I did a test and renewed a domain, it was successful took a couple of seconds.
Here evidence.
Waiting now your evidences of SAV issues, yes they have issues but all of them were solved thru Ticketing not crying on NP's, else you look like a Dynaholer.

 

[NameDrop]

I did a test and renewed a domain, it was successful took a couple of seconds.
Here evidence.
Waiting now your evidences of SAV issues, yes they have issues but all of them were solved thru Ticketing not crying on NP's, else you look like a Dynaholer.
Show attachment 235183

Was the domain you renewed expired? Expired domains are not renewing. I just tried and it's still not working.

I put in a ticket 2 days ago.

 

[Altetra]

Was the domain you renewed expired? Expired domains are not renewing. I just tried and it's still not working.

I put in a ticket 2 days ago.

Not expired, I have one expired but not plan to renew it, so can't test.
Why you people wait expiration date? Renewal is done one month before expiry or better one year before expiry if domain is important, considering that prices go up this is a must to renew for many years.

 

[Acroplex]

I'm not renewing expired domains, they are all within 30 days of expiration. It seems the issue is with bulk renewals. I tested again with 4 domains and 3 were renewed, one failed to renew (all .com.)

Update: Renewing one domain works. Using PayPal.
Also, .net and .org renewals in bulk work as well. Perhaps it's related to the .com Registry?

 

[alcy]

I did a test and renewed a domain, it was successful took a couple of seconds.
Here evidence.
Waiting now your evidences of SAV issues, yes they have issues but all of them were solved thru Ticketing not crying on NP's, else you look like a Dynaholer.
Show attachment 235183

u look like savholer
ahah bahahah aha

 

[alcy]

I'm not renewing expired domains, they are all within 30 days of expiration. It seems the issue is with bulk renewals. I tested again with 4 domains and 3 were renewed, one failed to renew (all .com.)

Update: Renewing one domain works. Using PayPal.
Also, .net and .org renewals in bulk work as well. Perhaps it's related to the .com Registry?

I'll give it a try. so u say we have to click domain name then click renew. cause I tried tagging just one so technically not bulk... and then pick renew from that top menu and it fails

 

[Acroplex]

My ticket was responded to a couple of hours ago with a prompt to try again; I just did a renewal of 15 domains successfully.

 

[alcy]

My ticket was responded to a couple of hours ago with a prompt to try again; I just did a renewal of 15 domains successfully.

tnx for info... glad to see support is alive at sav. still I believe they are going down in quality..not up... and instead of my 100percemt folio aim there I'm going to feel much more okay having some at dyna too.

 

[pinkdragon]

Just got a weird e-mail from SAV:

"Hello,

We have processed your change of account request. Here are the results:

Successes:

domain_name.co

Errors:

None

Best Regards,
Sav.com"

The domain is expired, but still in my account. It is not listed anymore on any marketplace.

Any idea what it can be?

 

[alcy]

Just got a weird e-mail from SAV:

"Hello,

We have processed your change of account request. Here are the results:

Successes:

domain_name.co

Errors:

None

Best Regards,
Sav.com"

The domain is expired, but still in my account. It is not listed anymore on any marketplace.

Any idea what it can be?

i got same for an .io .. I think it went to exp auction...someone bid... and possibly wanted keep it at sav....versus other exp names of mine that had bids I saw before... where.may be winner transfered out...therefore no.axcount change email..I'm kinda guessing as i never won exp auction

the other option is its sav bug namber 47747474 that may never get fixed...

 

[silentg]

Anyone have issues transferring domains to SAV? All domains stuck in progress since the morning.

 

[etruscan]

Hi guys, am I wrong or is still not possible using your available balance to pay for registrations or renewals at sav?

 

[silentg]

Transfers are showing this error today "Pending Unlock by Losing Registrar" and that's why it's not transferring. Domains are all unlocked at losing registrar.

According to their help section, they used to have restart transfer option before but now have been removed.

 

[alcy]

Transfers are showing this error today "Pending Unlock by Losing Registrar" and that's why it's not transferring. Domains are all unlocked at losing registrar.

According to their help section, they used to have restart transfer option before but now have been removed.

transfered .xyz from ionos and .com from dyna 1h ago ... expedited... all ok... hell even that email was sent that dn arrived. look like they fixed that bug. 8484848 to go.

 

[kor]

A customer is selling the whois server domain that SAV uses for its RDDS service!

virtualcloud.co Auction Details (sav.com)

A new fiasco every day!

 

[alcy]

A customer is selling the whois server domain that SAV uses for its RDDS service!

virtualcloud.co Auction Details (sav.com)




Show attachment 235482




A new fiasco every day!

any chance u can put tis in English for non server slash cloud slash hosting savvy? ty