Hello NamePros community! We are creating a single thread where we can share announcements in, talk about product updates, people can ask questions and host a great discussion on all things domains!
We did have a spike in load that caused a temporary disruption for some users around 5am CT today. Our system auto scaled up as intended which brought everything back up after a few minutes.
This message typically means that we were unable to verify the validly of your full street address. Please double check that it matches the format of your local postal service and try again. If that still does not work our support can take a deeper look.@Nick R My first time of trying to purchase a domain on sav, but I keep getting "code 242 address missing or invalid." at checkout. What am I not doing right
@justname , @BrandChimp - When an issue does come up, please submit a support ticket to [email protected] and DM us the ticket number & your email so we can look into it right away. We are unable to look into any issues posted directly in this thread as we do not have a way to access your Sav account based off your NP username.
@dbdomains - I see your ticket was updated and I believe solved on Friday of last week.
@dumindu89 - This means that your default payment method is still charged if you are the high bidder but we do not pre-authorize the card each time you place a bid. You can set the default method to be a credit card or PayPal account from the My Account tab.
@NamePrime - I replied back to your DM.
@iTesla - Once a transfer fails our support team can re-start it for you at no cost. We are also working on rolling out a brand new Transfer In UI in the coming weeks that will allow you to that on your own. We will announce that on here when the Beta is ready to try out.
Thank you for your attention,domain is now in my account. Will buy again.....soon.@Burak Ozturan - See the post right above yours for more info.
@Maxasll - If there is a set price you are looking for on a domain, we recommend using a fixed-price Buy Now listing. Adding a minimum price is a suggestion that we get from time to time so I added one more "vote" to it in our suggestion list as well.
@Domainsyrup - We got all three of your posts and will have someone look at the ticket right way. In the future, just a DM with the ticket number is needed.
@JudgeMind - We can't wait as well. This is in the hands of Afternic to complete the final rounds of testing. As soon as they give us the OK, we will push it live.
We are just as anxious. As Afternic gives us the green light we will go live! Hopefully in the next few weeks.Do you have an ETA on when afternic will fast transfer will be approved. Been waiting for a year for this. Im afraid it wont be anytime soon and questioning whether i need to transfer my 600+ Sav names out to another registrar.
We were only recently made aware of this as well and have not determined if any pricing changes will be made. However, Sav does strive to provider the lowest domain pricing on the internet across TLDs and will will continue to do so after the increase.Hello @Nick R
As we heard Verisign will increase prices for .COM in September, my question.
How much will cost at sav to register, renew and transfer of .COM TLD?
Thank you.
Our issue is that we purchased a domain name from SAV, but they have it on a "clientHold" status -
We contacted support, but they have claimed that we should be able to use the domain with our own DNS, which is not true -- DNSIMPLE told us that we can't use the domain as long as a registrar has it on "clientHold".
At this point we need to do a formal complaint with ICANN, a "better business bureau" complaint in Illinois (seems SAV is an Illinois corporation)? Following that we need to track down who actually owns this busines and actually sue them.
Are SAV aware that their website don’t open from iPhone?