Sav Official Thread

[Nick R]

Hello NamePros community! We are creating a single thread where we can share announcements in, talk about product updates, people can ask questions and host a great discussion on all things domains!

 

[AleksiKoo]

Just decided with my friend to refund the whole site and get it from elsewhere, it's been over 3 days and no nameservers change. Pathetic.

 

[Nick R]

Without knowing the details its hard to tell what is going on but our support team can help with issues like this - [email protected]

 

[DnFolk]

Is afternic premium working or not yet?

 

[Nick R]

Is afternic premium working or not yet?

We are literally asking them for updates on their end every single day. They have yet to give us the final approval. As soon as we get it we will let everyone know.

 

[AleksiKoo]

My friend has contacted Sav on email, messenger and skype. And he said not a single response received

 

[Nick R]

My friend has contacted Sav on email, messenger and skype. And he said not a single response received

[email protected] is the way to contact us currently. We do not have Messenger and Skype accounts. If you do see someone on these posing as Sav please do not contact them and let us know so we can look into it.

 

[AleksiKoo]

My friend thought ur facebook page "usesav" was active. He has contacted on email so we just have to wait 50 days to get our domain nameservers changed

 

[valnames]

Did anyone lose domain names at SAV???

 

[Nick R]

@valnames - Per our reply in the ticket, these renewals were submitted after the 30 day cut off post expiration. Domains at Sav can only be renewed up to 30 days past expiration.

 

[BrandingGo]

How to approve transfer out? no links no email..

 

[pb]

I initiated some renewals at sav - I got an e-mail saying "Unsuccessful Items From Your Cart" without any explanation. My card was charged just for a fraction of the amount. What gives?

[edit] Ok, it seems that the domains expiring in April were renewed, but the ones expired in March and marked "Expired Renew Grace Period" cannot be renewed? Surely it's a mistake?

 

[Nick R]

How to approve transfer out? no links no email..

Reach out to our support for not BUT we will be most likely releasing the ability to ACK and NACK transfers from the domain manager this week!

 

[Nick R]

I initiated some renewals at sav - I got an e-mail saying "Unsuccessful Items From Your Cart" without any explanation. My card was charged just for a fraction of the amount. What gives?

[edit] Ok, it seems that the domains expiring in April were renewed, but the ones expired in March and marked "Expired Renew Grace Period" cannot be renewed? Surely it's a mistake?

Our support team can take a look at this - [email protected]

 

[BrandingGo]

Reach out to our support for not BUT we will be most likely releasing the ability to ACK and NACK transfers from the domain manager this week!

what is ack nack? i mean fast approval transfer without waiting 5 days..

 

[pb]

Our support team can take a look at this - [email protected]

Yeah, I wrote there at the same time I posted here, no answer yet.

 

[JudgeMind]

@JudgeMind - We can't wait as well. This is in the hands of Afternic to complete the final rounds of testing. As soon as they give us the OK, we will push it live.

You sent this message on Feb 15. I was told over a year ago that afternic fast transfer was coming very soon, within a month. As an investor, not having the afternic fast transfer activated is killing sales. Can you tell us why there has been such a massive delay... why were we told over a year ago it was coming soon (missleading), why do i have to keep bringing this up and getting the same response? The activation should take no more than 2-3 weeks tops. We are over a year now and my patience is gone. I invested heavily in sav domains since i was told that afternic fast transfer was coming "very soon" (i have the emails from last year to back this up). PLEASE GIVE A DATE WE WILL EXPECT TO SEE THIS BY. If i dont see it by that date, i will move hundreds of domains away.

 

[Brandon341]

Nick with SAV - I have a ticket number (131054) assigned to our nameserver issue from Friday. I have not received a response yet. Please help ASAP. Thank you.

 

[Nick R]

@ReallyBigIdea.com - Are you referring to Afternic and Sedo Fast Transfer? If so, you can already do that with Sedo now and will be able to do with Afternic in the coming weeks.

@pb - Feel free to DM me the ticket number if you dont hear back in 1-2 business days.

@JudgeMind - We are just as anxious AND have had the code complete on our end for about a year now. We are emailing Afternic almost daily and think we are weeks away from them putting us live. If it was up to us, we would have had this live a year ago.

@Brandon341 - I responded to your DM.

 

[Future Sensors]

@ReallyBigIdea.com - Are you referring to Afternic and Sedo Fast Transfer? If so, you can already do that with Sedo now and will be able to do with Afternic in the coming weeks.

@pb - Feel free to DM me the ticket number if you dont hear back in 1-2 business days.

@JudgeMind - We are just an anxious AND have had the code complete on our end for about a year now. We are emailing Afternic almost daily and think we are weeks away from them putting us live. If it was up to us, we would have had this live a year ago.

@Brandon341 - I responded to your DM.

Hi @Nick R

So if I understand correctly, Afternic promised to Sav a year ago that "Afternic Fast Transfer" would be possible soon? Why didn't they deliver? @Joe Styler

 

[JudgeMind]

The Sav logo has been displayed on the afternic list of fast transfer partners for a very long time.. this is missleading. I apologize for my abrupt post above @Nick R but please understand the frustration when I was told a year ago that afternic fast transfer was coming very soon.

https://www.afternic.com/domain-reseller-network