Sav not providing support

[Supreme Dark Lord]

I spoke with Sav chat support August 17.

Online support was not able to help.

So they opened a ticket and escalated to a "Subject Matter Expert"

Every 2-3 days I follow up. I get an immediate response saying that the advanced support team has not had a chance to deal with my support ticket.

It is a really simple matter - all I am trying to do is change the TAG on a UK domain.

It has now been 8 days and still no help.

Any suggestions as to how to move this forward?

 

[Future Sensors]

I'll tag @Nick R for you.

 

[BrandBoogie]

This is happening to me too.

 

[Charac]

Has anything gotten better with Sav?

I've started looking at as a possible new registrar, and have been wondering how they might compare with dynadot?

Pricing looks great but only if better than last Aug. Sept as posted here.

re: https://www.sav.com/domains

 

[pradced26]

Hello,

Online customer support SAV has been down for several weeks....

The page: help.sav.com/hc is down:

This page does not exist.
You may have entered the address incorrectly, or the page may have been moved.
Return to the home page


How can I contact you? @Nick R

 

[Altetra]

How to contact them now this company and others are following Epik type of behavior?
I think ([email protected]) should work else we can start a boycott.

 

[alcy]

it's easier to just leave

p.s. I use old ticket emails to write em and they still reply within hours... use em too if u got those. but they gotta be your own unclosed old tickets

 

[pradced26]

Thanks for your replies

It's incredible that there is no more support... I don't know Epik, what is the problem exactly?

What do you offer as an alternative, at the same price, especially for Ngtdls?

 

[alcy]

Thanks for your replies

It's incredible that there is no more support... I don't know Epik, what is the problem exactly?

What do you offer as an alternative, at the same price, especially for Ngtdls?

offers here

tldes.com

 

[pradced26]

That's exactly what I'm saying; it's hard to find cheaper options for many Ngtdls...
However, your table seems less up-to-date than domcomp.com. But thanks for sharing!

 

[alcy]

That's exactly what I'm saying; it's hard to find cheaper options for many Ngtdls...
However, your table seems less up-to-date than domcomp.com. But thanks for sharing!

no
that's the best site to use
so it boils down to whether u want to use best or not

registrars are not in biz of giving you best deals for u but best deals for them to make em money

sometimes we just get lucky with promos

Anything else isn't sustainable long term

nobody can give u renew or transfer io or co for 10

just a little reg promo on them now and then

have fun