SAV.com is CHEATING

[Haroon Basha]

Today morning I registered a name ZARUZ.com. At the time of registration, the domain name zaruz.com was available, in several registrars, including SAV.com I preferred SAV among others. They deducted the amount from my card, but now I received an email from them saying the name was not processed. The name is not available for registration now. THEY ARE CHEATING, THERE IS NO DOUBT IN IT.
I SWEAR, HENCEFORTH, I WILL NOT COME USE SAV.COM AND I WILL TRY TO TRANSFER ALL THE EXISTING NAMES FROM SAV.COM TO SOME OTHER HONEST REGISTRARS.
I AM GOING TO PUBLISH THIS INCIDENT IN GROUPS, FORUMS AND NAMEPROS. LET EVERYONE AWARE OF YOUR CHEATING BUSINESS.
Haroon

 

[tonyk2000]

@Haroon Basha - can you post, as a reference, the full list of registrars or services you checked the domain availability on? If some service is tracking searches, trying to locate good available domain to register for themselves or for somebody who contracted them for this purspose, then it would be in this list. For the sake of completeness, maybe check the browser history?

was available, in several registrars, including SAV.com

 

[tomcarl]

This happened to me once at SAV, order went through then was failed to process and someone else registered it elsewhere. The name was on that day's drop list so it could have been registered around the same time or right before my registration attempt and for some reason their system didn't recognize it was taken.

Yesterday the last 2 domains I tried to register didn't go through, kept getting 'Unable to process' emails .. I went and registered elsewhere so it didn't happen again, and it didn't. Emailed them about it.

I think it has more to do with bugs/glitches than correlated plots to steal ppls handregs. I understand the frustration, but try to use discretion with claims. Things happen. Sorry you didn't get the name.

 

[tomcarl]

Just checked my email and got this response an hour ago from them about the same issue I emailed them about yesterday...

"Sometimes when you try to complete a purchase at Sav, there may be items in your cart that are unable to be successfully processed.
The reason for these unsuccessful items can vary but some common issues are:

• Someone else purchased the item while it was in your cart but before you completed the purchase.
• The domain status has changed since it was added to your cart.
• Sav's backend is unable to process the purchase due to technical issues.

Tip If you are having issues with completing a transaction, try removing the item from your cart, adding it back to your cart, and retrying the transaction after 1 hour.
If you complete a purchase and there are unsuccessful items in your cart, you may see an authorization hold in your bank account. This is a pending charge and the funds will not be processed. You can learn more about authorization holds here."

 

[kandyan]

It happens all the time.. Edit the title buddy, it's not fair to tarnish their name, when they have done nothing wrong.

 

[Haroon Basha]

Here is the proof from Sav.com apologizing for their mistake.
I will not change the Title, anyhow.

Luca (2021 12:27 PM (UTC-05:00)
Ah. Sorry about that.

There was an issue with the registry that was causing errors with registrations and transfers of .com domains. We have since fixed the issue, so feel free to retry the registration. Our sincerest apologies for the confusion and inconvenience.

 

[MadAboutDomains]

Here is the proof from Sav.com apologizing for their mistake.
I will not change the Title, anyhow.

Luca (2021 12:27 PM (UTC-05:00)
Ah. Sorry about that.

There was an issue with the registry that was causing errors with registrations and transfers of .com domains. We have since fixed the issue, so feel free to retry the registration. Our sincerest apologies for the confusion and inconvenience.

They are apologizing for the failure of their system to register a domain, but you said they are cheating... what does that mean?

 

[dntaps]

The domain is registered at Namecheap.

How is a bug in the system cheating?
They flagged a name as available incorrectly.

I think Luca from Sav, is trying to calm you down, thus all.
They benefit if you stay as their customer, registering as many names as possible. I believe they did try to register the name but failed because it was already registered.

Cheating (act dishonestly or unfairly in order to gain an advantage). I don't see what they gained here.

 

[rajdomains]

Same thing happened with me recently at SAV, funds got deducted but the domain is not registered. LOL.
And they take 2 working days to respond. If I will contact them on Friday evening they may respond by Tuesday.

I have contacted them for Afternic DLS issue, they replied after 4 days.

We apologize for the delayed response. Our team is aware of an issue with fast transfers and is working on finding a solution.

 

[King]

This is the type of crap GoCrappy does.

 

[Haroon Basha]

They are apologizing for the failure of their system to register a domain, but you said they are cheating... what does that mean?

Apology is their handy tool for their deliberate inside works against the clients to gain benefits. You better read about their fraudulent activities elsewhere in NamePros before advocating them.

 

[MadAboutDomains]

Apology is their handy tool for their deliberate inside works against the clients to gain benefits. You better read about their fraudulent activities elsewhere in NamePros before advocating them.

I'm not advocating them, I'm just inquiring cause I'd like to know more details. Cheating is a strong word so any details regarding your case specifically will help myself and others.

Did they register the name on namecheap for another client, is that what you're saying?

Cheers

 

[FolioTeam]

Even if the domain was registered at SAV, that wouldn't necessarily mean they are behind it.

Not too longs ago I missed a backorder through Epik. When I checked, the domain was registered at Epik. Tracked down the owner, no ties to Epik at all.

Sometimes things look shady but 99.99% of the time it's just ordinary bad luck thanks to your fellow domainers, all fishing in the same pond .

People think they are the only ones with a brilliant idea. Shocker if someone else is thinking of the same idea.

Registrars are not sniping your domain ideas especially if you are picking from a drop list or are registering a hot new trend.

 

[johnn]

So each registrar has employees waiting for you to search the name and snatch the name from you?
May be someone is watching too much TV and come up with a lot of imagination.

 

[ecomslice]

So each registrar has employees waiting for you to search the name and snatch the name from you?
May be someone is watching too much TV and come up with a lot of imagination.

It is all fun and games till someone steals our wife's, then at this point , who should we listen to. Amen.

much love all. Everyone take deep break and

 

[alcy]

sav is by far the most buggy registrar... but imo no cheating there.. hardly worth the.small money we save there...

I started there cause io was like 27... now its 30.

 

[biggie]

Hi

to me and as a "standard of professionalism" in general...
thread titles like these, where there is no definitive proof or evidence of the claim, should be closed
or title should be edited, to reflect true nature of circumstances.

as is, it's fake news.
and it's a reflection on NP, in what is allowed to stand, as is.

it's a serious issue and needs to be addressed.


imo...

 

[Future Sensors]

Here is the proof from Sav.com apologizing for their mistake.
I will not change the Title, anyhow.

Luca (2021 12:27 PM (UTC-05:00)
Ah. Sorry about that.

There was an issue with the registry that was causing errors with registrations and transfers of .com domains. We have since fixed the issue, so feel free to retry the registration. Our sincerest apologies for the confusion and inconvenience.

If this is all you have, you should indeed change the title.

Why did you create the thread before actually hearing from Sav Support about this matter?

You, as a long time member of namePros, have chosen to do business with Sav the company. You should have known by now that they have these technical issues, to say it neutrally.

 

[Grilled]

LET EVERYONE AWARE
Haroon

@Haroon Basha -- why did you initially post your slanderous lie as domain industry news?

Zaruz.com dropped yesterday. Anybody watching 5L's from yesterdays drops could have registered it.

What you have done here really is in poor taste.

Yet again another example of a derogatory, borderline slanderous thread title....

This happens time and time again and nothing is done about it.

Why people think they can accuse companies or individuals without providing proof is beyond me....

The OP needs to speak to the Mods and get the title changed...

Anybody who posts threads/titles like this, is too much of a liability to work with. (period)

I don't care how many domains of mine these thread starters want to buy, they will NOT be getting a beta invite to anything I launch.

Further, and maybe this is over the top, but I'd like to know what I can include in my namePros sales threads so I can avoid working with hot head domainers like OP. I mean, some domainers are so over the top demanding or delusional over $10 purchases, that they take all the fun out of wholesaling. #MakeDomainingFunAgain #StopTheMadness

as is, it's fake news.
and it's a reflection on NP, in what is allowed to stand, as is.

it's a serious issue and needs to be addressed.

 

[Altetra]

Have nothing against SAV it's not their fault, there is a bigger daddy named Verisign and ICANN.
I had many suspicious cases, even found manipulated WHOIS data done by GoDaddy and others to freshly hand registered domains, even had domains blocked for some minutes at any registrar, they are watching us in browser.
This is called industrial espionage, to steal the best ideas and inventions.

 

[dirk]

People think they are the only ones with a brilliant idea. Shocker if someone else is thinking of the same idea.

Registrars are not sniping your domain ideas especially if you are picking from a drop list or are registering a hot new trend.

I cannot help but wonder how they would even do that. So much data to process. You could write a bot monitoring whois searches and target searches with lots of hits. However, those would be long gone once you've got to your magic number in searches, maybe a small % would still be available. Not worth it.

Anyone who cares about the drops would analyze the droplist, and actually do the math and set set their targets before the drop. It wouldn't depend on lookups on available domains.

That being said, I have no doubt whois lookup data is used in expired auctions but that's a whole different story .