Reseller had Vanished ! How to tranfer domains ?

[bluearrow]

Last year I d bought 2 domains from a NP member here who had a Directi reseller account. Everything was fine until i released few days ago that his reseller site doesn't work anymore. I haven't receive any mail from him or Directi so now I'm in a huge trouble coz I'm unable to tranfer domains to somewhere else without auth. code. Member seems gotten suspend here too.

his profile is -

http://www.namepros.com/member.php?userid=66492

His site was -

http://www.nameroundup.com


So How am I'm gonna get my domains transfer to another place ?

Anyone know Directi support mail ?

Is there anyone from Directi here ?

 

[Dean]

His reseller cant really vanish, there still should be a .myorderbox.com site where the reseller is. If you cant find it then email Directi and they should be able to help you. Just dont worry, your domain should be safe. There is a phone number here http://resellerclub.com/ and you should be able to find other contact info for Directi there. Resellerclub = Directi.

EDIT: Is this it http://nameroundup.supersite.myorderbox.com/ ?

 

[bluearrow]

Thanks Dean. yes that is the place. I was able to login but my acount link is not working. I don't know why.

I check the resellerclub.com but I couldn't find any support mail address.

.

 

[Dean]

I cant find an email neither, try call them.

 

[jim]

Anyone know Directi support mail ?

https://support.directi.com/support/supReqForm.jsp

g/l
jim

 

[bluearrow]

Well d used the online support at resellerlabs.com and was told open a ticket at https://support.publicdomainregistry.com/support/

So now I'm waiting for an answer.

 

[jim]

Well d used the online support at resellerlabs.com and was told open a ticket at https://support.publicdomainregistry.com/support/

So now I'm waiting for an answer.

did you contact the reseller ??

http://nameroundup.supersite.myorderbox.com/reseller.php?action=contact_us

 

[bluearrow]

No I didn't try other links since the My Account link hadn't work. But I will do that too, thanks jim. Any ideas why My Account link is not working ? Also why his reseller account doesn't work in resellers own domain (nameroundup.com) ?

+Rep Added to both of you.

 

[sibaong]

No I didn't try other links since the My Account link hadn't work. But I will do that too, thanks jim. Any ideas why My Account link is not working ? Also why his reseller account doesn't work in resellers own domain (nameroundup.com) ?

+Rep Added to both of you.

Try login here: http://nameroundup.myorderbox.com/customer

 

[bluearrow]

Try login here: http://nameroundup.myorderbox.com/customer

Thanks sibaong. Your link worked.



+rep added

 

[chandan]

Try login here: http://nameroundup.myorderbox.com/customer

thanks repped :tu:

was searching this

 

[cobainer]

I had a similar issue when I was a ResellerClub Resellers Customer.. I raised a Support Ticket at PublicDomainRegistry and it actually helped... You guys can always contact them at http://publicdomainregistry.com/support

 

[abdussamad]

That is the best thing about directi. If a reseller disappears you can still get your domains because the registrar is always there. You can also push your domain to any other directi reseller in the world using the move service option. I myself have a few .nets with nameroundup and just logged in to find my domains safe and sound.

 

[NathanJacob]

Thats why it is always said that you should always be with 1 of the top Registrars, say ResellerClub. eNom, WWD, so on and so forth..