Payoneer Escrow Feedback

[NameOmnia]

Has anyone tried Payoneer Escrow? Can you give some feedback?
Thanks

 

[Kuffy]

Here we are in the 21st century, and we still don't seem able to make international payments with any degree of ease and efficiency ( except for Bitcoin of course). I'm in the UK, and when Escrow.com wanted to send me payment for a name I had sold, the most cost effective and efficient method was for them to send me a cheque through the post.

 

[Cdomains]

Here we are in the 21st century, and we still don't seem able to make international payments with any degree of ease and efficiency ( except for Bitcoin of course). I'm in the UK, and when Escrow.com wanted to send me payment for a name I had sold, the most cost effective and efficient method was for them to send me a cheque through the post.

That is BS!

I guess they just don't care.

These big companies just don't give a sh*t.

I guess they think because they are so big, bad customer service won't hurt them.

 

[Kuffy]

Why is it BS. I don't want to pay a fee for a wire.I won't use PP. I have a US dollar account, and I get charged to pay a dollar cheque into it. In some circumstances, a dollar payment into the account needs to be converted into sterling, transferred, and converted back into dollars. It's no wonder alternative payment methods are being created.

 

[wwwweb]

What are we down to now?

Just Sedo escrow and Epik escrow.

I really can't see escrow sitting idle, and watching their business fail. I have talked to a few brokers who are having issues completing deals also. I don't know what their plan b is, but they are losing sales.

Majority of one time buyers are not willing to share their personal documentation with a 3rd party company they know very little about.

Sadly Escrow is no longer an option, even though I am verified, but buyers simply do not feel safe their information will be safeguarded, and I can't blame them.

 

[Brandon Abbey]

Good experience, but they need to get that CC limit up to $5K

Just completed my first payoneer escrow transaction a few days ago. Basically...

1) Signed up at https://escrow.payoneer.com/
2) Added my bank details for payment disbursement
3) Generated an invoice for buyer with escrow fees to be paid for by the buyer as usual

Buyer paid, pushed domain, they get a day to dispute anything, if no disputes then funds released straight to my bank. Was more of a test to see how things go there as liked Brandon when he was with Escrow.com and basically who I've used for 14 years. Since everything went smooth I've replaced the Escrow.com banner with a Payoneer Escrow banner on one of my domain sales sites and I'll be using them exclusively from here on out pending things continue to run smooth like this first transaction has. Can't comment on other payment methods as I'm in the USA and have always just used ACH straight to the bank which results in $0 deductions from me. I have a regular Payoneer account but wasn't needed since I was using ACH payments as bank details for payment can be added direct inside the https://escrow.payoneer.com/ account.

Thanks Jay,
We appreciate your business and look forward to continuing our relationship.
All the best,
Brandon

 

[Jurgen Wolf]

As a seller you have the option of whether of not to accept credit cards for your sales. CC fees are paid by the seller.

I think that 3% CC fee should be paid by the Buyer, such policy is more correct/fair.

 

[Brandon Abbey]

I think that 3% CC fee should be paid by the Buyer, such policy is more correct/fair.

Hi Jurgen,
We are looking into the legalities of offering this option. Thanks,
Brandon

 

[4pm]

@Brandon Abbey

Sedo asks for bank City, Zip code and State for ACH payouts
Looking at my Payoneer account bank details - only name of the bank is there, could not find the said details anywhere on the site too.
FAQ says no details other than Bank Name, Acc number and Routing number are required for ACH. Probably, but Sedo is still asking for it, showing Error message if you try to change yr banking details to Payoneer (when fields left empty):

• Please choose the State/Province for your bank.
• The Zip Code is incorrect.
• The city is incorrect.

 

[Jurgen Wolf]

For payments between $5,000 and $50,000
$75 + 1% of the amount over $5,000

So if $7K transaction - then your commission will be: $75 + 1% of 2K (7K - 5K) = $95
Right?

 

[Jurgen Wolf]

Yes, $95, just noticed calculator here: https://escrow.payoneer.com/fees

 

[NameOmnia]

I am seeing some mixed experiences but I have to agree with the CC limit being risen and with the payments for international sellers to be more smooth and quick.

I would also like to know if there is a way to integrate payoneer escrow with my domain site so buyers can click on a ( supposed ) button and pay easily. Is this feature available? And if so is it easy to implement?

Thank you

 

[Brandon Abbey]

Thanks for the comments. We just started accepting credit cards a few months ago and wanted to get a baseline on performance. I expect we will raise the limit soon.

There are three ways to integrate PayoneerEscrow into your business. You can set up an affiliate link that will send you to a co-branded page of our site for transaction setup and send co-branded emails out to your customers. The second is similar to what others in this industry offer. You can have a co-branded site, account creation and pass transaction information. The third is a complete integration where everything is handled on your site. From account creation to release of funds, including dispute resolution if desired.

Here is a link that offers a comparison of the available integrations - https://escrow.payoneer.com/developers

Buy Now buttons will be available at a future date.

Best regards,

Brandon

 

[Abdillahi Abdillahi]

Just had my first transaction with Payoneer Escrow. It was flawless and buyer was impressed and liked it cause.He never heard of it before. Payment released and immediately received to my prepaid card and available for use.

If the 3% is passed to the buyer it will be good, if not I guess the sellers just need to factor it into the price when agreeing to sale.

I didnt check very well but is international wirr transfer to the middle east banks available ? Also, once the payout method is set then I have to contact support to have it updated? I guess this should be changed and replaced with a way for the seller to choose transaction by transaction and possibly allow many methods like international wire , payoneer card , ach which I think is same as direct deposit for US banks.

I will recommend them . Even though I have my account verified with Escrow.com there was no way I was going to let this buyer start such process as He was from a big company and guessed he would have non of it and might back out

 

[internext]

immediately received to my prepaid card

Im signed up. How do i get a card for receiving payments?

 

[Abdillahi Abdillahi]

Im signed up. How do i get a card for receiving payments?

That is different from the escrow , you login to your payoneer account and then fill out an application for the card. You will see it once you are logged in.

 

[Brandworthy]

If you send them a support request you have to use a form at https://payoneer-escrow.custhelp.com/app/Contact_us which offers some extreme examples of poor UX. The auto-response email states:

Your question has been received. Your inquiry is important to us.

Our staff will contact you within 2 business days.

When you're trying to find out what happened to a wire transfer that was remitted 6 days ago a 2-day wait isn't appropriate. Even just changing the language of that auto-responder would do you a favour @Brandon Abbey.

 

[davidc1]

I have problems with 3D secure, it would be nice if you disable it.

 

[NameOmnia]

@Brandon Abbey I have initiated a payoneer escrow for a domain; buyer said he paid hours ago but nothing shows in my order history and it still states the order is awaiting payment.

Is there something wrong? Could you please tell me what the processing / verification for funds is?

 

[Brandon Abbey]

@Brandon Abbey I have initiated a payoneer escrow for a domain; buyer said he paid hours ago but nothing shows in my order history and it still states the order is awaiting payment.

Is there something wrong? Could you please tell me what the processing / verification for funds is?

I just sent you an email. Thank you and all the best,

Brandon

 

[voiceofreason]

I just sent you an email. Thank you and all the best,

Brandon

Brandon, you have impeccable ethics.
I am so sad that your former baby, Escrow.com, is no longer the reliable & customer service oriented business it once was.