Payoneer Escrow Feedback

[NameOmnia]

Has anyone tried Payoneer Escrow? Can you give some feedback?
Thanks

 

[Brandworthy]

Brandon, you have impeccable ethics.
I am so sad that your former baby, Escrow.com, is no longer the reliable & customer service oriented business it once was.

Just to mention that one of the truest ways to measure a company is to watch how they handle themselves when things go wrong. I've had a couple of issues with Payoneer Escrow, and once I got past the general Payoneer first line support these issues were dealt with quickly. @Brandon Abbey has been a particular help, and for that thanks!

 

[NameOmnia]

I have had my first transaction through Payoneer Escrow and I have nothing but positive things to say about it.

Fees are very reasonable ( even with the CC ones ), communication is good and I actually received the funds on my payoneer card in less than an hour after the buyer released them

During the transaction I sent Brandon an email to which he replied in less than 24 hours and there is no doubt he is an asset both for us and the company

After this experience I think I will use payoneer escrow more and more as it seems even cheaper than PayPal.

I have one question related to payoneer ( not escrow, just payoneer ) can I email you @Brandon Abbey?

 

[Vito]

I had a pretty large complex transaction recently and used Payoneer for my very first time. There were a few hiccups because of the complexity of this transaction. I reached out to Brandon and he got involved like it was his domains and/or his own money at stake here. It was the best customer service I have experienced. I will use Payoneer again and just wanted to let everyone know since this thread is titled, "Payoneer Escrow Feedback"

if my transaction was able to be completed then rest assured, yours can be effortless.

Thanks again Payoneer, and Brandon specifically!

Vito

 

[Brandon Abbey]

I have had my first transaction through Payoneer Escrow and I have nothing but positive things to say about it.

Fees are very reasonable ( even with the CC ones ), communication is good and I actually received the funds on my payoneer card in less than an hour after the buyer released them

During the transaction I sent Brandon an email to which he replied in less than 24 hours and there is no doubt he is an asset both for us and the company

After this experience I think I will use payoneer escrow more and more as it seems even cheaper than PayPal.

I have one question related to payoneer ( not escrow, just payoneer ) can I email you @Brandon Abbey?

Thank you for the nice comments. You can email me at [email protected]

Best regards,

Brandon

 

[Brandon Abbey]

I had a pretty large complex transaction recently and used Payoneer for my very first time. There were a few hiccups because of the complexity of this transaction. I reached out to Brandon and he got involved like it was his domains and/or his own money at stake here. It was the best customer service I have experienced. I will use Payoneer again and just wanted to let everyone know since this thread is titled, "Payoneer Escrow Feedback"

if my transaction was able to be completed then rest assured, yours can be effortless.

Thanks again Payoneer, and Brandon specifically!

Vito

Thanks Vito,

We very much appreciate your business.

All the best,

Brandon

 

[peace800]

Brandon,

Kindly can you let us know the process if a newly purchased domain is sold to a buyer within the 60 day transfer lock? Obviously it can only be pushed into the buyers account provided they are happy to register an account at the sellers register.

How does Payoneer handle such transactions without a transfer code and how do they confirm that the domain has been transferred to the buyer so that funds can be released to the seller?

Thanks

 

[Brandon Abbey]

When using Payoneer Escrow the seller will mark the domain as transferred to the buyer. It is the buyers responsibility to acknowledge whether or not they have the domain. If there is a disagreement between the parties we will get involved. We are working on a feature where the domain is transferred to us and we complete the transfer.

 

[Addison]

I love Payoneer. I am elated that Payoneer Escrow came on the scene right in time.

I've experienced all smooth transactions with Payoneer Escrow and haven't had a single hiccup. I can't say that about any other escrow company.

Payoneer is the best escrow company in the domain industry.

@Brandon Abbey is the domain escrow savior!

 

[peace800]

Thanks Brandon.

Brandon just also wanted to know that when releasing funds to the seller in the UK, due to money laundering regulations etc some banks want to make sure about funds etc. Either through sales contract or some sort of verification process.

I guess this is why escrow is veryifing id for both buyers and sellers. What would happen if a seller in the UK sold a domain and is using Payoneer Escrow. What sort of checks would be done to verify seller and satisfy such requirements?

Thanks

 

[Jurgen Wolf]

Sedo escrow - doesn't collect and verify any IDs...
They are only monitoring CC-payments for fraud and that's all.

 

[Jurgen Wolf]

del

 

[voiceofreason]

Thanks Brandon.

Brandon just also wanted to know that when releasing funds to the seller in the UK, due to money laundering regulations etc some banks want to make sure about funds etc. Either through sales contract or some sort of verification process.

I guess this is why escrow is veryifing id for both buyers and sellers. What would happen if a seller in the UK sold a domain and is using Payoneer Escrow. What sort of checks would be done to verify seller and satisfy such requirements?

Thanks

Probably the same process that allowed Escrow.com to work utterly smoothly when it was still under Brandon's leadership.
"If it ain't broke, don't fix it."

 

[Brandon Abbey]

Thanks Brandon.

Brandon just also wanted to know that when releasing funds to the seller in the UK, due to money laundering regulations etc some banks want to make sure about funds etc. Either through sales contract or some sort of verification process.

I guess this is why escrow is veryifing id for both buyers and sellers. What would happen if a seller in the UK sold a domain and is using Payoneer Escrow. What sort of checks would be done to verify seller and satisfy such requirements?

Thanks

When using Payoneer Escrow you have the ability to upload documents, like sales agreements, directly into the transaction record. As a regulated entity, Payoneer is required to comply with Anti-Money Laundering (AML) regulation. Our AML program includes risk-based Know Your Customer (KYC) checks and transaction monitoring for both sellers and buyers. We are very good at doing these checks and try to make them as easy as possible for all parties.

Best regards,

Brandon

 

[anantj]

I nearly lost a sale as the buyer was hesitant to use Payoneer Escrow due to the earlier connection with Armor Payments. She read several negative reviews about Armor Payments which resulted in her declining this as a payment option. Had to go with Escrow.com even though I personally preferred Payoneer Escrow.

@Brandon Abbey Any chance you can remove the Armor Payment branding from the e-mails being sent out by Payoneer Escrow?

 

[voiceofreason]

I nearly lost a sale as the buyer was hesitant to use Payoneer Escrow due to the earlier connection with Armor Payments. She read several negative reviews about Armor Payments which resulted in her declining this as a payment option. Had to go with Escrow.com even though I personally preferred Payoneer Escrow.

@Brandon Abbey Any chance you can remove the Armor Payment branding from the e-mails being sent out by Payoneer Escrow?

Unlike other escrow services, I can not find a SINGLE negative review regarding Armor Payments. Google turns up NOTHING. Where did you buyer claim to have read "several" of
No complaints found..... http://www.dbo.ca.gov/Consumers/finance/OnlineEscrow.asp

 

[anantj]

I'll check with the buyer and ask for more details.

 

[Brandon Abbey]

I'll check with the buyer and ask for more details.

Please do. Anyone can forward my contact information to a buyer or seller who might need reassurance about Payoneer. [email protected] or 1-949-444-3623 Thanks,

Brandon

 

[Brandon Abbey]

Transactions can now be set up in GBP and Euro. Keep those suggestions coming. Thanks

Brandon

 

[NameOmnia]

A few days back I have another smooth as silk transaction with Payoneer Escrow.

The buyer ( a fellow NP ) hadn't used Payoneer before but I think he as been really happy with how everything went.

I have to say that I am really impressed with this service but most of all I love how customer oriented Brandon and his team are. The replies to emails are so quick and they always do everything in their power to help.

Thank you so much!

Question for @Brandon Abbey is CC limit now $10k?

 

[Brandon Abbey]

Thank you for the nice comments. We are currently looking at increasing our credit card limits for Payoneer Escrow. I will update here soon. All the best,

Brandon