I just got an email reply, I asked them why they hold the funds for 30 days and this is what they said...
"Discussion Notes
Support Staff Response
Dear Mike-
Thank you for contacting Customer Support.
This is our Transaction Assurance period, which generally makes sure
that the seller of the domain name receives their money, as well as
makes sure that the buyer has appropriate received the domain name in
question"
LOL, notice the first thing they said, " the seller of the Domain name receives their money " yeah right, after we sit on it for 30 days and gain interest. The company I used to work for used to do this with their clients money but on a much larger scale, is it right...no... and as far as the second part about the owner receiving the names, ever heard of whois TDNAM, I even showed proof that the names were transfered via their own system/site.
dumb, dumb, dumb...