One my domain disappeared @Epik account

[private123]

Hello,
One my domain (. de) disappeared my epik account, I connected to support and staff 15 days ago, but no any updates.
Still waiting....
@Epik.com

 

[private123]

A few domains are currently not available for renewal. Please contact [email protected] for more information.

some new issue @Epik.com

 

[karmaco]

I have been generating codes on expired names recently without issue.Do you have two factor on? They email you the code as well if you are having some problems viewing on the website. I don’t believe they are too quick to answer on the weekend.

 

[BaileyUK]

Silly me,
I can confirm epik are just taking the money on new registrations. NO REGISTRATION. I was in my account checking expiry dates when a middling type of name - nothing great-was in the back of my mind. This was two weeks ago. What the heck, I thought, surely it can't be all this crazy. Money taken, confirmation received - No registration . Standard reply from Support, "we are looking into it" then nothing. It would have taken just two seconds to log into my Dynadot account - but I thought lets just see

Epik is just a fraudulent deceptive front now, the domain is still available to register

 

[private123]

I have been generating codes on expired names recently without issue.Do you have two factor on? They email you the code as well if you are having some problems viewing on the website. I don’t believe they are too quick to answer on the weekend.

try to .xyz expired domain code generate? also not offer to renew (.xyz expired domains) its horrible story ...

 

[private123]

I have been generating codes on expired names recently without issue.Do you have two factor on? They email you the code as well if you are having some problems viewing on the website. I don’t believe they are too quick to answer on the weekend.

Its 1st time me, some days ago I transfer out .xyz domains without any issue .... also not receive any notice to can't renew or transfer out .xyz expired domains.

 

[BaileyUK]

Just a quick question.

i only have a couple of domains at Epik, Members are mentioning the double lock issue. So when transferring out is it best to switch-off the enhanced security to facilitate the quicker transfer out. OR is it a case of not having it switched-on causing the delay, Thanks

 

[karmaco]

Its 1st time me, some days ago I transfer out .xyz domains without any issue .... also not receive any notice to can't renew or transfer out .xyz expired domains.Show attachment 239094

Ahh maybe it’s something to do with the extension? I have had no issues transferring out coms.

 

[sota]

Just a quick question.

i only have a couple of domains at Epik, Members are mentioning the double lock issue. So when transferring out is it best to switch-off the enhanced security to facilitate the quicker transfer out. OR is it a case of not having it switched-on causing the delay, Thanks

1st post; registered just now because of Epik's epic failures.

What I did:
manually unlocked all domains
got AUTH codes
transferred everything I could to a new registrar; make sure to set up 2FA via TEXT *on Epik* so you can approve the transfers
sent multiple emails per day to [email protected] [email protected] [email protected]
contacted [email protected] (yes that's their address) and told them my tale of woe about the .US domain Epik screwed up
finally got the screwed up domain unlocked and AUTH code sent to me
transferred that out last domain in a total of 3 hours (approval on Epik's side speeds it up.)

Tuesday i'll be filing chargebacks for all the $ they took recently and failed to render service for.

(eta: slight clarifications.)

 

[private123]

@Epik.com
Thefting people's domains and money

not reply any mail.

 

[hn]

Yes, as discussed in my earlier post, even I had renewed a .co domain but it was not renewed by Epik. Finally I was able to unlock & transferred the domain out to Dynadot. And as had made payment via Paypal, I applied for refund with proof stating Epik did not renew the domain and they refunded the amount.
After that got an email from Epik asking what the issue was and said by mistake all my support ticket were going to their spam mail
Right now I am trying to move around 20 domains a week from epik to other registrar, but still have over 100 domains there

 

[hn]

And I see a tweet from them today :

https://twitter.com/x/status/1664829503049441281