I transferred a name to a buyer at Godaddy, the contacts didn't automatically change..which is annoying. I had to contact the buyer's IT people to put their info. Then I got an email from Godaddy which I had to agree so they can change the info. The link in the Godaddy email glitched the first 3-4 times , then worked finally. I checked the whois, the registrant is changed, but not the admin. So I had to contact back the buyer's IT people, they called Godaddy, and I was sent new links (at this point because I have nothing to do but count the oxygen molecules in the air) , guess what.. the links didn't work. It gives an error message when you click on it. I deleted cookies, used firefox instead of chrome to test.. and still doesn't work.. now it's still not resolved and all this waste of time for new ridiculous hurdles set up by ICANN...
Also I had called ICANN and left a message regarding a situation which needed to be flagged, NEVER got a call back ... so, NO they don't give a damn about people in the domain community... wasn't it one of their top people who indirectly but clearly insulted domainers recently on top of it?
I agree fully with
@platey, all the public needs to know is registration / expiry info and have a contact form or email to communicate with the owner if need be. Why should anyone have your physical address for? It's an invasion of privacy. What if someone lives in a small apartment or house because he/she doesn't have much money.... it affects the legitimacy of their business if the potential buyers does a streetview search of their address. Plus when you put private registration, the made up email often times makes people think it's not a real email...
If after all these years, these basic things haven't even been done which are purely logical and instinctive, how can we trust an organization that makes decisions without analyzing the real-world realities...
Some of the major registrars or industry leaders should be on a board of "consultation" of some kind who can provide the pros and cons of certain policies BEFORE they are implemented.