Never back order with Hexonet.net / 1API GmbH. They are SCAM !

[AbdulBasit.com]

Hello everyone,

I have recently back ordered a domain with them which they successfully grabbed it. Now their rule states that if there are two or more persons who have back ordered for the same domain then this domain will go into auction. I paid them $62 through my Paypal and they credited $59.28 in my account saying that the rest money is taken for Paypal fees! So why the hell they are taking $59 for? Can't they include Paypal fee in that?

Now the problem came up when they started auctioning the domain for 7 days at GoDaddy auction starting as "PUBLIC AUCTION" and not private auction between the only persons who have back ordered the domain. They said me that total two persons had back ordered for that domain including me so instead of auctioning the domain between two of us they started "PUBLIC AUCTION" at GoDaddy so that they can make the out the most from this domain and yesterday that domain finished over $1k which was really sad to see.

So the main point here is never pay them money because you will lose some bucks as Paypal fee (if you pay through Paypal) + they will auction that domain at GoDaddy so why not jump in directly at GoDaddy auction instead of paying them money.

However, they didn't mentioned anywhere on their site that they will set up "Public Auction" at GoDaddy auctions.

I am and was really frustrated and told them every situation what I have mentioned here so in reply they said me "we are still in the very infant stages of our backorder service. I am sincerely sorry that the auction is not too your liking, however Rome wasn't built in a day either."

They said they will change the auction system in the coming up days but in the meantime they are making a lot of money in wrong way.

Beware of them

Thank you for reading

AbdulBasit Makrani


**UPDATE**

They have just now refunded full money back to my Paypal account as I sent them this thread URL to read what one of their customer felt about their crap auctioning process.

 

[Domainer1111]

that's really sad, so why didn't you use one of the regular services, etc pool.com, snapnames ? My guess is they didn't get the name, godaddy got it and they basically acted as a reseller for godaddy's backordering service, which is less than $20.

 

[AbdulBasit.com]

that's really sad, so why didn't you use one of the regular services, etc pool.com, snapnames ? My guess is they didn't get the name, godaddy got it and they basically acted as a reseller for godaddy's backordering service, which is less than $20.

Yeah, it's really sad and frustrating for me and definitely for others who are and have used their back ordering service. I had to back order with them because they are good at grabbing that particular tld.

This is what they have said me earlier through email conversation:

a.) Single Backorders
If we have single backorders for domains within our system and we are successful in registering the domain, then the domain is immediately awarded to the customer at our regular backorder price.

b.) Multiple Backorders
Multiple backorders for the same domains go to auction at GoDaddyAuctions.

 

[Ms Domainer]

*

They may make a few bucks, but they have ruined their reputation, which will be difficult to earn back.

FAIL!

*

 

[dvda2k]

this is really bad business ethics!

They simply used their customers to find out a valuable domain and dumped them when they get it. Who knows if it is true or not there are others backordered the same domain.

 

[AbdulBasit.com]

@ Ms Domainer

They may make a few bucks, but they have ruined their reputation, which will be difficult to earn back.

Yeah, that's true. I requested them many times not to auction at GoDaddy because it doesn't make any sense that you are grabbing the domain through Hexonet system and are auctioning as PUBLIC AUCTION which is opened for everyone who has GoDaddy Auction membership. This doesn't make sense at all.


@ dvda2k


Yeah, right. That's why I said them that when there will be multiple back orders which will of course be there because no one forgets to back order a good domain so why not directly jump in GoDaddy auction rather then depositing money with Hexonet and then try winning the domain at GoDaddy auction.

I will give you the proof of domains they are running at GoDaddy auctions which they have grabbed successfully through their system:

https://auctions.godaddy.com/trpItemListing.aspx?domain=m1.cc
https://auctions.godaddy.com/trpItemListing.aspx?domain=863.cc

Both the domain's description is as follows:

Description:
This domain was registered successfully through HEXONET.net Backorder Services.

Sale Type: Public Auction

 

[Kate]

Auction Pricing for domains with multiple backorders

Domains - More than 80 TLDs at Wholesale

:?