Need help selling to end user

[nafti]

Hello all,

After a few emails back and forth this week, myself and the potential end user agreed on a price of $2000 USD for a 4 letter .ca I own.

Here is the latest email from her on Friday morning at around 9:00 EST.

"Hello, Eldred:

Thank you very much for accepting the offer. The thing is, because I went over-budet too far, I need to speak to my partner. Our initial budget was $500USD. I'd appreciate it if you could give us a few days to talk this through.

Sincerely,

Xxxxxxx ( will not use her real name of course)."

What should I do next? Should I wait another day or 2? Or email her back sometime this weekend telling her how valuable the name is to her.

As I mentioned above, the name is a 4 letter pronounceable .ca which is also an abbreviation of the name for her business.

Thanks for your time.

Eldred

 

[infosec3]

If this were my name and situation, I would wait at least 7 days before contacting her again.

The tone of the email, in my opinion, shows a real interest.

It seems you are dealing with a polite and professional individual who does not want to lose the deal.

I would not rush, because that might send the message of being too eager to sell and the end-user might come back with a much lower offer.

Not contacting her too quickly gives the idea that you are firm and they may contact you before those 7 days, trying not to miss the opportunity.

 

[Lysted]

Patience is always the key. No one likes pushy salesperso. Just one week is enough. Reaching out too early gives motivation to quote lower. That (lower offer than previously agreed upon) is the only reason sometimes a partner is 'bought in'. 'Partner' does not exist more often than it does.

 

[deez007]

I think you should wait for her to get back to you, totally agree with @infosec3 & @Lysted advice here...

I guess, if you want simply out of courtesy you can acknowledge her email and let her know you have no problem waiting a few days. There is no need to try "sell" her on how valuable the domain is ...she already knows that. Any attempt by you to try and "convince" her would immediately take away your "leverage" you would give her the advantage as it could come off as too eager and it will become obvious to her that she is probably the only person that's shown interest in the domain. She has already set the scene and planted the idea in your head to expect a lower offer... she could have done this by deliberately mentioning her $500 budget... so what happens now is, if she comes back to you with an offer of lets say $1500... you will essentially be getting less than what you asked for but you will feel like you have scored because she mentioned her budget was $500. I'm not saying she is not being honest...I am merely saying that it could be a negotiation tactic.. her budget could be $2000 but by merely mentioning $500 already shifts your mindset slightly to consider lower offers than your initial price of $2000...

 

[Domains - Wanted]

Hello all,

After a few emails back and forth this week, myself and the potential end user agreed on a price of $2000 USD for a 4 letter .ca I own.

Here is the latest email from her on Friday morning at around 9:00 EST.

"Hello, Eldred:

Thank you very much for accepting the offer. The thing is, because I went over-budet too far, I need to speak to my partner. Our initial budget was $500USD. I'd appreciate it if you could give us a few days to talk this through.

Sincerely,

Xxxxxxx ( will not use her real name of course)."

What should I do next? Should I wait another day or 2? Or email her back sometime this weekend telling her how valuable the name is to her.

As I mentioned above, the name is a 4 letter pronounceable .ca which is also an abbreviation of the name for her business.

Thanks for your time.

Eldred

IMO, you're not out of the woods yet! Reading between the lines, their last message looks a lot like the next step in the negotiation game to bring the price down further (their target is $500).

 

[todaygold]

IMO, you're not out of the woods yet! Reading between the lines, their last message looks a lot like the next step in the negotiation game to bring the price down further (their target is $500).

Agreed. Quoting a non-existent 'partner' is a very common negotiating tool. Where the other two posters get the idea that this is some nice, polite individual is beyond me. You will almost certainly get an email back saying that after talking about, they can't afford that much and they want to negotiate lower. With that being said, I would wait for them to reply back...you don't want to seem too eager or like you 'have' to make this deal work.

 

[johname]

Whats going on is they at first are just finding your actual sell number, then later offer you less through the partner or higher boss routine. This is when you stop talking to them until they 'find' the money that was in their budget.

 

[infosec3]

Reading between the lines, and based on your account of the communication, here are a few things to consider:

potential end user agreed on a price of $2000

Although I do agree they seem to be interested in getting a better price, I doubt they are going from $2000 to $500. After conducting a large number of negotiations with end-users I can tell you this person does not want to lose the deal.

Thank you very much for accepting the offer.

The apparent issue (although you might clarify this) is that they made an offer and you accepted it without giving the impression the domain was worth more. So, If they said, "We can offer $2000" and you immediately agreed, without saying something like, "Can we meet at $3000?" or "The domain is worth more, but I will have to accept your offer", then they got the impression that they were paying too much.
I posted something about this last month HERE.

I'd appreciate it if you could give us a few days to talk this through.

This shows they want to keep the conversation going. Although it is true the "partner" tactic is common, it is clear she is not assuming the rude and unprofessional attitude some end-users assume, in my experience.

 

[nafti]

Thank you all for the excellent responses. They have some valid points in each one of them. Below are the emails that was sent back and forth. I stand corrected as to when I heard from her last. It was on Thursday morning. I have taken out a few things that is irrelevant. You wil have to start from the bottom and go up as I copied and pasted from my email.

I am open to criticism as I realize that I have made some mistakes in my negotiating process.
------------------------------------

Hello, Eldred:

Thank you very much for accepting the offer. The thing is, because I went over-budet too far, I need to speak to my partner. Our initial budget was $500USD. I'd appreciate it if you could give us a few days to talk this through.

Sincerely,

Mary *********



Hi Mary,

Ok, fair enough. I know that you really want this name and I like your idea for it so I will take the loss unfortunately. We can do Escrow.comfor $2000 USD. That's the easiest and fastest way I believe. You can look at the site if you wish and if that's what you want to do, I will start the transaction. They do charge a $65 service fee so to be fair, we can split that in half.

Regards,

Eldred

------------------------------

Hello,

I called too high at first. It goes way beyond my budget. I should've offered $1000 first. That's already double the firsr offer.

I cannot offer any more than $2000. In fact, I was first thinking of Canadian dollars when I was weiting the first draft my last e-mail. The US dollars bumps up over 30% for me. I am not sure if I have enough.

I can pay using mastercard, if you'd accept it. US money order also works. I can write a cheque and mail it out to you, too. Let me know how you want it done.

Sincerely,

Mary *********

-----------------------

Hi Mary,

I paid just over $3000 USD for it. But I am willing to let it go for $2500. I will take the loss. If we can agree on that price then the name is yours. What would be your payment option?

Regards,

Eldred

--------------------------------

Hello, Eldred:

I wasn't aware that you have pirchased the domain for that much. My budget is tight, but since I am in the budgeting stage, I think I can be a little more flexoble. What's your asking price? It's Canadian domain, but would $2,000.00 USD be enough?

Sincerely yours,

Mary **********

-----------------------------

Hi Mary,

Thank you for your offer. I really like your idea and the name of the school. I believe it has a nice ring to it and ****.ca suits is perfectly.

Unfortunately I am going to have to decline your offer. I initially paid a 4 figure price (Namepros edit: The price I actually paid was less than $300) for it myself with intentions of my own business behind it but that fell through for now.

I am motivated to sell so if you can make a new offer then perhaps we can come to some sort of agreement.

Regards,

Eldred

--------------------------------------

Hi Eldred

You have a new confirmed inquiry!

Domain
****.ca

Name
Mary *********

Email
*****

Phone
*********

IP Address
************

Offer
500

Message
Hello,
I am thinking of opening a social company, which helps internationl students in Atlantic Canada and help kids in the middle America by distributing solar powered lanterns. ******************* is the name. If you'd let me use the domain, ****.ca, it would be a great help.

Sincerely,

Mary *****

 

[168]

Can't say I'm excited about "exaggerating" the true cost to you.
IMHO your cost should never be discussed. Irrelevant.
Instead, list several points to the value your asking for.
Just like people thinking somehow the value of a domain is
greater when, according to them, "deep pockets" are interested
gives the whole industry a sleaze effect.
I sure hope for your sake Mary isn't familiar with namepros
because if she is you just killed your sale.
I would like to think people keep in mind that anybody has
access to this forum including volume, corporate buyers, etc
The value placed on a domain should never be a result of who's
interested or why.
Agree with infosec3,
"The apparent issue (although you might clarify this) is that they made an offer and you accepted it without giving the impression the domain was worth more. So, If they said, "We can offer $2000" and you immediately agreed, without saying something like, "Can we meet at $3000?" or "The domain is worth more, but I will have to accept your offer", then they got the impression that they were paying too much."
Add - why it's worth more.
Hope it works out for you,
Cheers

 

[RevolutionaryDomains]

This is a common sales negotiating tactic, which is laughable, at best. It cracks me up people still use this old crap from mid last century.

If it wasn't her money she wouldn't be spending it, and if there's an actual partner s/he is well aware of what's happening.

Johname is spot on. Now that they have your sell price, they can try and squeeze you for less. Especially since you told them you paid 3k, but will accept 2k. If it's true it wreaks of desperation. They smell blood in the water, IMO.

Pick your price and stick to it. If they're a true buyer they'll come knocking, IMO.

...gl

 

[todaygold]

Maybe I'm pessimistic or out of touch with 'middle America' and Canadian kids...but they want to distribute solar lanterns as some kind of charitable thing? I've heard of a lot of charities, but why do kids in middle America need solar lanterns? Something seems fishy to me.