NameSilo

Namesilo or hijacker took my domain out of my acct

Labeled as advice in General Domain Discussion, started by The Durfer, Mar 24, 2020 at 10:47 PM

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  1. The Durfer

    The Durfer Top Contributor VIP Gold Account Blue Account

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    Has this happened to anyone else, first? I bought the domain had the receipt from paypal, had the domain in my acct list with it being active then came back a few days later and find it taken out and someone else owns it because the registrar let someone pick thru my acct and take my domain to have for themselves. I checked with whois on 3/20 when i bought it and said available for purchase, before i went to purchase it. Purchase went thru with paypal, noticed it in my acct list as active and logged out. I went to my acct today and someone had shady like now, removed it from my domain list and put it back in the shopping cart. Why would they do this with a mediocre domain anyway? Why not apricot.com or something. Strange crookedness from businesses that need to be honest. Oh well. Domainer loses everytime i guess.

    The domain is just music.holiday go figure?

    upload_2020-3-24_18-44-10.png

    upload_2020-3-24_18-45-10.png

    ?
     
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  2. The Durfer

    The Durfer Top Contributor VIP Gold Account Blue Account

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    if you notice the reg of the day thread on 3/20 i also displayed it there because it said at namesilo that it was active in my acct first.
     
  3. WhoaDomain.com

    WhoaDomain.com WhoaDomain.com VIP Gold Account

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    Had something like "this" happen before. what pisses me off is I can't ever confirm it or prove it. always end up thinking I "thought" I owned it. and check my email inbox and there is no record of it ever having a receipt. I think from this point I should do what you do and use paypal from now on.
     
  4. The Durfer

    The Durfer Top Contributor VIP Gold Account Blue Account

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    Its not an usual tld either, that some joe blow would be looking at it at the same time you know, like a .com or .org
     
  5. NameDeck

    NameDeck SaveDotOrg.org VIP

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    Shows available for registration on my end.
     
  6. The Durfer

    The Durfer Top Contributor VIP Gold Account Blue Account

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    i dont even care anymore, im just requesting a refund now for it. thank yall for your comments but im just going to close this thread. ty sorry and :wacky:
     
  7. lock

    lock FREE.MARKETING VIP

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    Have it it happen at other registrars had things placed outside accessible folders etc but still under account and not showing so phone calls rectified problems..
     
  8. Bob Hawkes

    Bob Hawkes formerly MetBob NameTalent VIP Gold Account Trusted Blogger

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    Sorry to hear you had this problem (nice name by the way). The domain name shows as available at standard cost at a different registrar when I check just now. A little late, but if you still want it you probably should acquire it (again) before too many read this thread.
    Have you asked NameSilo support what happened?
    @namesilo

    I have had, a few times over the years at different registrars, a name that appeared to register and appear in my account, but then it was taken back. In all cases it was a situation that it was either a controlled country code name or a premium that had missed getting caught. But this appears not to be that situation.

    Hope you get it resolved.

    Bob
     
  9. The Durfer

    The Durfer Top Contributor VIP Gold Account Blue Account

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    yes, i ve asked support at namesilo, just waiting a response. I dont really want it now anyway. thx though. :)
     
  10. jjngjr

    jjngjr Established Member

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    I had a similar experience back in 2013. I thought I hit the jackpot. They let me register it and then about an hour later I got the email.


    Dear Customer,
    Thank you for your recent domain registration order.
    The following domain name(s) were not registered because they are currently not available:

    plumber. com
    emergency. com

    It is likely that someone has registered this name within the last 48 hours and that's reason it's still shown as available when you did a search on it. However, it is already taken and you can't register for it anymore. We have refunded you the payment for the above unsuccessful domain name(s), and the refund should be credited back to your credit card/bank account in 5-7 business days.
     
  11. wwwweb

    wwwweb Top Contributor VIP ★★★★★★★★★★

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    Simple answer, it is a premium fee domain, namesilos system is not showing that, it should be $40 some dollar per year.

    Your registration never connected to the registry, and if it did it bounced, as it is deemed premium.
     
  12. Bob Hawkes

    Bob Hawkes formerly MetBob NameTalent VIP Gold Account Trusted Blogger

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    I had tried it at another registrar and it did not come up premium, but I agree the system is not foolproof as it is a name I would think might be premium.

    But there is something strange with this TLD. When I go to TLD-list it shows that NameSilo will let me register it for $5.99 but of all other registrars the cheapest price is $32.00 (not for premium, just for any .holiday). I believe that the wholesale (to registrar) price is $35.50. So how can NameSilo offer such a great rate? We occasionally see better rates in a TLD at a few registrars, but this difference I have not recalled seeing.

    Bob
     
  13. The Durfer

    The Durfer Top Contributor VIP Gold Account Blue Account

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    Ok update everyone i received my refund ( namesilo is so cool) and yes its a premium domain priced wrong n boots it out for some reason at reg price. Ive had others like that but they just werent already in my acct b4 it hapoened. Everything is cool on my end anyway. The keyword music is a premium keyword aside from this anyway. Ty and God bless.
     
  14. namesilo

    namesilo Top Member NameSilo Staff VIP

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    Our team is currently investigating this matter but given that it pertains to a private order, we will not comment on the status of it publicly before notifying the account owner. Please stay tuned for a reply from our support team.
     
  15. cabotower

    cabotower Top Contributor VIP

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    you kept an email for seven years?
     
  16. jjngjr

    jjngjr Established Member

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    There seems to be no reason to delete them, don't take up much room. Probably not good security wise tho.
    Saved me more than several times over the years when looking for specific things.

    I'm guessing that's not the norm?
     
  17. Samer

    Samer Top Contributor VIP

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    I still have the email of a domain let expire 2013, that now listed on HugeDomains
     

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