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Nameserver change not propogating properly?

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wvtalbot

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Hi I am pretty new so please bear with me if the answer is obvious.

I wrote a small site for a local business who uses a very small hole int he wall ISP. They had a previous site hosted by this ISP and registered by the ISP through godaddy.

I created a new site and wanted to use my own hosting for it so I contacted the ISP to do a nameserver change. It took them two weeks. Now the problem is though the name has been propagated through most servers the ISPs DNS either has not updated or for some reason is still pointing to the old site.

Since the business uses that ISP for their connection they are still seeing the old site. Any help would be greatly appreciated.
 
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The views expressed on this page by users and staff are their own, not those of NamePros.
AfternicAfternic
Best choice is to verify that the ISP removed old hosting account from their servers.

If they did, kindly ask them to remove the DNS cache for your domain.
 
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Sometimes ISP's are very slow in updating. I'd call, and ask them to refresh their DNS servers.
 
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If possible, try to get complete control over the domain. If you get direct access to godaddy control panel, it would be pretty easy.
 
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Your ISP is domain name holder. And they can do with domain name whatever they want and move you to host with them only or you will lose the domain name forever.
 
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I've seen cases where the site was accessible on one part of town but not the other. Test from different locations. If you see this kind of weirdness the DNS cache at the ISP is old.
 
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Change the DNS Address in Domain Name Registrars.

Have you try to change the new DNS address in the GoDaddy DNS control panel?

I think it should not be a problem if the GoDaddy DNS control panel is configured correctly. Maybe you can try to insert your latest DNS address as the primary DNS address.

Try to contact your web hosting company and obtain the latest DNS address just in case they have change thier DNS address.


Cheers!
 
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don't use your isp as your registrar and hosting.
change hosting company.
 
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