Since around late January/early February, @name.com decided, without explanation, to no longer allow users to expedite domains themselves, instead of letting the domain transfer by itself during a five day course. Users must now submit a ticket requesting to expedite a domain which could take as little as 1-2 hours to get processed, but may also take upwards of 12 hours sometimes. One possible explanation for cancelling this feature could be that some newbies were messing up the process and, perhaps for security reasons, Name.com decided to cancel that feature, at least for now. The funny thing is that Name.com came up with the option to expedite a domain only towards the end of 2019/beginning of 2020, possibly after numerous requests from customers because for most registrars this was a no brainer to allow for customer convenience. The frustration is that some domainers to whom I sell domains will ask me to approve the transfer if they haven't received it after a while, assuming that Name.com allows fast transfers and not knowing that I had to submit a ticket. The buyer/domainer must therefore be patient. Either Name.com doesn't mind having a backlog of tickets, or they just hope that most domainers won't know that they can submit a ticket to expedite a domain. Now they know. Also, they haven't updated their support page on that topic: https://www.name.com/support/articles/206103837-Expediting-a-domain-transfer Notice that it still shows the button to "transfer now." Attached is the current button without the "transfer now" option where the only option is to cancel the transfer.