Mein Hosting

[GJ]

I warn you now, Don't order from Mein Hosting.
Not only are they asking me to pay £5.00 just to get one database backup, they don't understand my point. This is a issue between the owner of the reseller account and Mein Hosting. Mein Hosting clames that there is 12 people out of about 50 being involved with 'illegal activity'. I don't belive that that many would do that.

Basicly Mein Hosting wants extra money through putting 50 peoples at ransom.
There support is poor, they have canned replies to do with what the first person had typed.

All I wanted to do is move my files over to a new host when I found out I left a database behind, I need this for my forum. Or should I say mein files and mein forum.

Save the worry, don't buy from Mein Hosting.

 

[Sabre]

I've been trying to help Greg resolve this throughout, and I have to say, they are being completely unreasonable, and provided very poor customer support.

 

[GJ]

Thanks for your support Tom, I don't know what and how to do next.
I don't seem to be getting anywhere.

 

[Sabre]

Well, hopefully, they may see the thread here, and decide to sort it out, rather than their name be tarnished, for something that will take them 5 minutes to do...

Or, you could link them here?

 

[GJ]

Good idea Tom, I am sure they wouldn't like there name being killed by me!

 

[Zubair1]

Yeah i think that would be an excellent idea for them to get their eyes open again .

 

[GJ]

They don't seem to care.
They keep on closing the ticket.

UPDATE - They say then are deleting my account in one hour if I don't pay £10GBP......

 

[danielle]

I have the same problem

 

[PolurNET]

I

I have the same problem

I've actually been helping Daniel here to get back his files too from Mein Hosting. Supposedly,they sent him an email saying he has 6 hours to pay $40 to get back his files, and his account was also terminated without reason until he pays.

Obviously, it's a scam company, the only way to handle it is to contact the hoster of meinhosting.com -->

Here's what I found::

MeinHosting.com 72.36.132.178

which is hosted by
LAYEREDTECH.COM

OrgAbuseHandle: LAT-ARIN
OrgAbuseName: LT Abuse Team
OrgAbusePhone: +1-972-398-7998
OrgAbuseEmail: [email protected]

If everyone can contact [email protected] I'm sure they'll respond and take necessary action ASAP! It's even better to call them and complain about meinhosting.com and their questionable business practices to get a faster response...

 

[Scott]

I've been helping Greg. I called LT (I have servers there) and spoke w/ Todd, the owner. We gotta email abuse@, there's no other way.

I also tried calling the whois number for this dude. I can't get through.

 

[PolurNET]

What did Todd say, nothing useful? He won't respond until they email abuse@?

 

[GJ]

This is a real stress for me, Scott has been a wonderful help to me.
I hope this all gets sorted, I only asked for one MySQL backup now I have all of this.
I can't belive I left this file behind when I backed up the other day.
Without it I can run my forum. Thanks again Scott.

 

[Scott]

What did Todd say, nothing useful? He won't respond until they email abuse@?

Nothing useful. I'm on hold at PayPal to try and get some details.

 

[PolurNET]

I'm surprised LT doesn't handle the situation better, usually datacenters take complaints more seriously. Perhaps try and get transferred to the abuse department?

 

[Scott]

Todd is the owner. If he can't help, no one will. They're not abusing their network, so as far as they're concerned, there's no issue that requires immediate attention.

As I thought, PayPal were as helpful as usual. Lame.

 

[PolurNET]

Hmmph, what a great company that actually takes complaints seriously... :td:

Yeah, PayPal is as helpful as calling a farm asking for support :bah:

No other ways of action, I presume? Scammers should not get away with these things

 

[GJ]

I have to pay.....

77NP$ from Romanos and 322NP$ from me = $6.00
Thanks for the NP$ Romanos. That's if he allows me to buy a package for a month.

Just look at some of these feedbacks on eBay.....
http://feedback.ebay.co.uk/ws/eBayI...val=&page=1&frompage=-1&iid=5797141083&de=off

 

[PolurNET]

Did anyone ever warn you to NEVER buy hosting off ebay?

 

[GJ]

I didn't, I had a account with Hasif's reseller account.
Ohh and by the way Hasif, I want my 150NP$ back.

 

[danielle]

I have just sent an email to the datacenter. Now its to just site and hope.