Dominion.Domains

Issue with domain push/management at Godaddy [Resolved]

Discussion in 'Domain Registrar Reviews' started by Shaun Lun, Jun 13, 2018.

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  1. Shaun Lun

    Shaun Lun Established Member

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    I'm not sure if this is the right forum to post but I am facing an issue with Godaddy domain push service. Yesterday I purchased a website from another NP member and he pushed the domain at Godaddy to my account. I received the account info update request email and promptly accepted via the link. It's been more than 26 hours now and the domain is still not showing up in my account and it says pending update at the seller's account. I contacted the chat support 3 times but in vain.

    Now, when I logged in to my account and tried to access the page https://dcc.godaddy.com/domains/ the following error came (I refreshed 3-4 times but same error came everytime).
    [​IMG]

    Anyone else facing the same issue? Any suggestion to resolve this?

    Thanks!
     
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  2. Support Team

    Support Team Moderator, NamePros Moderator VIP

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    Hello,

    @Joe Styler may have more information on the error you received.

    We hope that helps.
     
  3. Shaun Lun

    Shaun Lun Established Member

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    The link now works, but the domain push still not successful. Support told me to contact seller. They told seller to contact me. What nonsense is this? Keep passing the ball with no solution. Was there any issue in the past 48 hours? And is the issue resolved now?? Is there any limitation to my account or the sellers?
     
  4. NYJimbo

    NYJimbo Upgraded Member Gold Account

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    Been having all kinds of issues with godaddys beta manager gui. Lots of backend failures when doing updates, have to come back hours later and retry.
     
  5. Shaun Lun

    Shaun Lun Established Member

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    Issue resolved. Thanks!
     
  6. Joe Styler

    Joe Styler Aftermarket Product Manager GoDaddy Staff Afternic Staff PRO VIP

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    Sorry for the delay. I have been out of the office and am just catching back up.
     

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