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ionos 1and1 just keeps on being bad

Located in Domain Registrar Reviews, started by alcy, Mar 20, 2021

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  1. alcy

    alcy Top Contributor VIP

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    man they just dont stop at being bad...

    transfered some names under promo...then boom out of blue I get renewal invoice for one of them..get this..while it still has 1yr til expiry ..

    there goes 1hr on fine to fix it... of course the rep insisted it's ok...no error..she told me word for word with her baby crying in filipinian in background..
    "sir when u transfer dn to new registrar prev expiry is reset..its like brand new reg"

    yea.
    no comment..

    then boom if that's not enuf...tried to transfr out a 5day expired name..which I done many times.. cause they got this 10day grace
    ... but I forgot to unlock it b4 it expired.. so I email..and the guy says..its icann policy to lock all expired names on day minusone and force renewal b4 transfr out.

    poor poor ionos.. how low can one sink
     
    Last edited: Mar 20, 2021
    The views expressed on this page by users and staff are their own, not those of NamePros.
  2. falez

    falez Established Member

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    i am considering transferring some .COs to them right now because it is $2. there is already a year and a bit of registration left on the domains.

    did IONOS end up reinstating the pre-existing duration of registration? or what happened?

    i dont want to lose what ive already paid for :/
     
  3. Jurgen Wolf

    Jurgen Wolf Top Contributor VIP ★★★★★★★★★★

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    +1 year happens and nothing more. If no CC fraud.
    Don't produce the misleading posts/threads.
     
  4. falez

    falez Established Member

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    you yourself are producing misleading statement about IONOS on other threads... so please begin practicing what you preach before you preach to others.
     
  5. Jurgen Wolf

    Jurgen Wolf Top Contributor VIP ★★★★★★★★★★

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  6. MasterGuru

    MasterGuru Established Member ★★★★★★★★★★

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    Guys, can you check from your account at IONOS if transferring page https://shop.ionos.com/transfercheck working properly ? Try to enter any domains in .COM/.NET, etc - after pressing "TRANSFER" button - the page simply reloading and that's all. Do you also have the same issue?

    Does IONOS representatives exisiting on this forum?

    Thanks
     
    Last edited: Jun 25, 2021
  7. noneisnone

    noneisnone 444 VIP

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    @falez sometimes it is worth it to pay the extra few bucks to avoid headaches
     
  8. ArielT

    ArielT Top Contributor VIP

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    I have issues too

    What would be the reason?
     
  9. King

    King Investor & Creator VIP Gold Account

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    Their invoice system is do dumb, their support is horrible too, they kept some of my domains and put them up for sale because of some invoicing issues where the system lagged behind, what a scam.
     
  10. MasterOfMyDomains

    MasterOfMyDomains Top Contributor VIP ★★★★★★★★★★

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    Thanks for reminder not to ever open an acct with these guys even though its one of first things i learned here at namepros.
     
  11. falez

    falez Established Member

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    i agree.
     
  12. Jurgen Wolf

    Jurgen Wolf Top Contributor VIP ★★★★★★★★★★

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    Just tried, works for me in Chromium 91.
    And last quarter I transferred-in XX domains without issues.

    No representatives on NP.
    Their primary business - webhosting, and primary focus - endusers.
     
    Last edited: Jul 23, 2021
  13. aelko

    aelko .COM promos at tldes.com

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    It's strange, but most .CO domains cannot be transferred, but some can.

    I checked their transfer at this link:
    https://www.ionos.com/domains/domain-transfer

    Examples of domains that can be transferred:
    google.co, tlds.co

    These domains cannot be transferred:
    flower.co, bank.co, gangster.co, damage.co, weather.co, sport.co, news.co, etc...

    By the way their .CO transfer is now $1.00
     
  14. alcy

    alcy Top Contributor VIP

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    wow lol seriously 1usd?
    tnx I didnt know

    ps what u call strange is actually simple..u cannot transfer prem co domains to ionos
     
  15. kite26

    kite26 Fearless Bird VIP

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    My question is why there so many reviews?
     
    Last edited: Jul 24, 2021
  16. alcy

    alcy Top Contributor VIP

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    because there is worse and they keep running..like netsol

    they are not that bad.. especially when co is 1$ trnasfer

    haha

    I will transfer a.few cause I already have all my 300 co on there..but I will be good for 10 or 20 on this promo

    ps.. com is only 5usd now..reg and transfer
     
  17. CraigD

    CraigD Top Contributor VIP

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    I transferred XX doms to them recently.

    Given that you can transfer some extensions to them for a few dollars where other registrars charge XX dollars to renew the same name, I think it's a good deal if you have a lot of alternate extensions that are costing a fortune in renewals.

    Sometimes the transfer page doesn't accept names properly, so I just left it for a few days and tried again. I also had a bit of an issue with confirming org names ownership, but I contacted support and got it sorted.
     
  18. Jurgen Wolf

    Jurgen Wolf Top Contributor VIP ★★★★★★★★★★

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    Yes.
    Any premium in any TLD can't be transferred to 1and1.
     
    Last edited: Jul 24, 2021
  19. Jurgen Wolf

    Jurgen Wolf Top Contributor VIP ★★★★★★★★★★

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    Just clear your cache, cookies and restart browser.
    A few days are not needed in 99% of such cases.
     
  20. Jurgen Wolf

    Jurgen Wolf Top Contributor VIP ★★★★★★★★★★

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    I use them almost 12 years already.
    And did mid X,XXX transfers/regs there.

    Stay with another registrars definitely.
    The less domainers use 1and1 - the longer their promos are active.
     
    Last edited: Jul 24, 2021
  21. kite26

    kite26 Fearless Bird VIP

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    Never used them. But continuously I read complaints from their customers. And yes, I don't want complexity and issues while doing business.
     
    Last edited: Jul 24, 2021
  22. Jurgen Wolf

    Jurgen Wolf Top Contributor VIP ★★★★★★★★★★

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    So continue to read...
    Why to post such statements without any experience???

    1and1 and Sedo are 2 daughters of the same parents.
     
  23. karmaco

    karmaco Top Contributor VIP

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    Stop using unreliable registrars.
     
  24. kite26

    kite26 Fearless Bird VIP

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    I edited my comment. But still I hesitate to use them because of the tons of negative reviews. Not only here, everywhere.
     
    Last edited: Jul 24, 2021
  25. Jurgen Wolf

    Jurgen Wolf Top Contributor VIP ★★★★★★★★★★

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    1and1 is not for everyone, it is for experienced domainers only.

    + 1and1 a few years ago and current 1and1 are 2 different stories.
    During last few years I had the only 1 improperly billed domain there.
     

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