- Impact
- 1,153
I'm extremely pissed off right now.
Yesterday morning I randomly got an email that a domain I own was canceled from my GoDaddy account.
This happens sometimes when a domain is sold through afternic. Domain is just moved from my account and I get that email, then get the afternic domain sold email a few hours later. This time, a day later I never got a sold email. The domain was not due to expire and I didn't see anything in my afternic account.
Today I call my GoDaddy account rep, she looks into it. And finds out my domain sold apparently through afternic.
She reaches out to someone,don't know who, but eventually find out that someone else listed the domain in afternic for $295 dollars and it sold, and was moved out of my GoDaddy account via fast transfer.
This was a domain I wouldn't have sold for less than high 4 figures. Anyway, they let someone sell it who didn't even own it and took it out of my account, and I imagine preparing to pay the other person.
I was on the phone for about an hour trying to get to the bottom of this and get it resolved.
My GoDaddy rep comes back and tells me I need to contact afternic. So I do. On the phone and back and forth on hold about another 45 minutes. Then after talking to the afternic legal department, afternic rep came back with someone from legal on the line and told me I need to go back to GoDaddy, because afternic isn't the registrar and have them escalate the situation.
I bought the domain at GoDaddy expiring auction in September. Never even listed it through afternic myself. Afternic sold it through someone's listing who wasn't the owner and GoDaddy took it out of my account.
Now I can't get it resolved and being sent around in a circle to get my domain that was taken.
Who do I need to talk to to get this resolved. I do not have time nor should I need to get runaround about this!
Already had an extremely frustrating day at my main job, then had to spend a couple of hours on this and got nowhere and sent in a complete circle.
Yesterday morning I randomly got an email that a domain I own was canceled from my GoDaddy account.
This happens sometimes when a domain is sold through afternic. Domain is just moved from my account and I get that email, then get the afternic domain sold email a few hours later. This time, a day later I never got a sold email. The domain was not due to expire and I didn't see anything in my afternic account.
Today I call my GoDaddy account rep, she looks into it. And finds out my domain sold apparently through afternic.
She reaches out to someone,don't know who, but eventually find out that someone else listed the domain in afternic for $295 dollars and it sold, and was moved out of my GoDaddy account via fast transfer.
This was a domain I wouldn't have sold for less than high 4 figures. Anyway, they let someone sell it who didn't even own it and took it out of my account, and I imagine preparing to pay the other person.
I was on the phone for about an hour trying to get to the bottom of this and get it resolved.
My GoDaddy rep comes back and tells me I need to contact afternic. So I do. On the phone and back and forth on hold about another 45 minutes. Then after talking to the afternic legal department, afternic rep came back with someone from legal on the line and told me I need to go back to GoDaddy, because afternic isn't the registrar and have them escalate the situation.
I bought the domain at GoDaddy expiring auction in September. Never even listed it through afternic myself. Afternic sold it through someone's listing who wasn't the owner and GoDaddy took it out of my account.
Now I can't get it resolved and being sent around in a circle to get my domain that was taken.
Who do I need to talk to to get this resolved. I do not have time nor should I need to get runaround about this!
Already had an extremely frustrating day at my main job, then had to spend a couple of hours on this and got nowhere and sent in a complete circle.
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