I bought DomainNames.com from NetworkSolutions, but they took it back.

[owntype]

Hi, guys

I'm the buyer of DomainNames.com, I did the search via NetworkSolutions.com on 12.Feb, and found it's in their premium domain name lists with a very bargin price $2,577 (yes, it's a big bargain but a deal is a deal). Then I ordered it and paid via credit card.

This domain name is under control of New Ventures Services Corp and everyone knows it is NetworkSolutions/Web.com's warehousing company. All their domain names will be listed as premium domain names for sale on NetworkSolutions.com.

Once I made my order, Netsol sent me a order confirmation email. After 3 days, Networksolutions pushed the domain name into my Netsol account with a confirmation email to notify that my order has been completed, and I have the full control on it. I changed the DNS to my own hosting account.

But NetSol has removed it from my account today without any notifications nor explaination.

I will update further later.

 

[owntype]

 

[TERADOMAIN]

I manage all my domain names at Godaddy. So when I have this domain name in my account on 14th Feb (Beijing Timezone), I requested the auth code. Net Sol has a policy that they provide auth code in 3 days (not like other registrars provide auth code immediately by email). Today is the 3rd day, and they removed the domain name.

This domain name has under my control for 2 days.

You can call NetSol to get Authorization code same day.

Sorry to hear about your loss. In last 2 months we heard lots of horror story about NetSol

 

[owntype]

You can call NetSol to get Authorization code same day.

Sorry to hear about your loss. In last 2 months we heard lots of horror story about NetSol

Thank you!
Never know that. I actually haven't used Netsol for many years.

 

[Steven McEvoy]

Did they refund your money after they took it back?

 

[equity78]

Thanks! Honestly, I don't blame the bloggers because I believe this is a legimate purchase and I don't have anything needs to be worried. I left the whois open to public, I told some of my domaining friends about this deal.

Hello Own, as the person who blogged about it I am sorry if it affected your transaction, I saw it posted here by Josh and thought like he did that it was a big purchase and a big deal.

If you need any publicity discussing this I will be happy to do a post and promote it on social media.

 

[owntype]

Did they refund your money after they took it back?

No, nor contacting me nor sending me any notification.
They just sliently move it out of my account today and changes the whois info back to NewVCorp (Netsol).

 

[Steven McEvoy]

No, nor contacting me nor sending me any notification.
They just sliently move it out of my account today and changes the whois info back to NewVCorp (Netsol).

Yup sue!!

Are you on the phone with them now?

 

[owntype]

Hello Own, as the person who blogged about it I am sorry if it affected your transaction, I saw it posted here by Josh and thought like he did that it was a big purchase and a big deal.

If you need any publicity discussing this I will be happy to do a post and promote it on social media.

Hi, equity, thank you very much for the kind words. I would never complain people who blogged it.
This is a legitimate transaction and have no intention about hiding the deal. Actually I have already told several domain investor friends. If Netsol want to play dirty, they would do where ever this domain name is transferred to.

But please help me do a post on social media, what would be very helpful.
I have posted as much screenshot proofs as possible, if you need any other proof, please do let me know.
Thank you in advance!

 

[equity78]

Hi, equity, thank you very much for the kind words. I would never complain people who blogged it.
This is a legitimate transaction and have no intention about hiding the deal. Actually I have already told several domain investor friends. If Netsol want to play dirty, they would do which registrar this domain name is managed.

But please help me do a post on social media, what would be very helpful.
I have posted as much screenshot proofs as possible, if you need any other proof, please do let me know.
Thank you in advance!

I got the post up and now we will take it to social media.

 

[Steven McEvoy]

I got the post up and now we will take it to social media.

Same

 

[Embrand]

Network Solutions should honor the deal, in my opinion. That they don't even give you a reason as to why they took the domain back is simply dispicable.

Oh, by the way, Network Solutions has been charging my credit card monthly for privacy for a domain that I transferred away many months ago... Finally got a refund yesterday.

I have a hard time finding a worse registrar than NetSol.

 

[TERADOMAIN]

Thank you!
Never know that. I actually haven't used Netsol for many years.

They are my least favorite. I never register anything with them. Either I buy from someone or get transferred by Namejet.

But whatever happened with you is very unethical and so wrong.

Thanks

 

[Steven McEvoy]

I just can’t wait to hear what they have to say....

 

[Steven McEvoy]

@owntype What’s your Twitter so I can tag you

 

[equity78]

WOW quick reply I just tweeted at Web.com parent company of Network Solutions and Register.com, they tweeted back

We appreciate your feedback but are awaiting responses with the client on the matter in order to investigate and assist further. Thank you for your concern.^ap

 

[owntype]

@owntype What’s your Twitter so I can tag you

Hi, Steven, thank you for helping me promoting it on Twitter.
I'm sorry I don't have a twitter account.

 

[equity78]

@owntype What’s your Twitter so I can tag you

Interesting they tweeted back at you with a generic reply and now they tweeting me a specific tweet so they know about all of this.

We appreciate your feedback but are awaiting responses with the client on the matter in order to investigate and assist further. Thank you for your concern.^ap

 

[Marshall]

I got the post up and now we will take it to social media.

Please bless this thread with the link to your post.

 

[Michael M]

Just retweeted the post about this as well...

Shameful. Regardless of if they mispriced it - you paid and the product was delivered. The fact they are a registrar in addition to them warehousing domains does not give them the right to claw back a domain.

We would not be given the same option if we priced one wrong, IMO. (nor should be. Once a deal is completed, well, it's done. No takebacks)

 

[Steven McEvoy]

Interesting they tweeted back at you with a generic reply and now they tweeting me a specific tweet so they know about all of this.

We appreciate your feedback but are awaiting responses with the client on the matter in order to investigate and assist further. Thank you for your concern.^ap

Yeah interesting I wonder if it’s because I posted the link of this forum post maybe they thought I Was the buyer, going to reply back they need to contact @owntype personally.