How? (REFUND MONEY FROM GoDaddy)

[staskul]

Hey guys! At April, 7 I ordered the domain firms.eu at Godaddy. Status of domain was: Pending Application - Public
Now status is the same, domain regged by another person. How can I get my money back? :td:

 

[webmasterinfo]

i want to know as well, same problem here!

 

[mole]

Enom charged about $10 non-returnable submission fee for the landrush, so that means nada refund. What were the terms of the GD submission? (didn't bother to use them, GD is hopeless for landrushes)

 

[jamesau]

They won't refund money until the domain comes out of Pending Application, I have 10 waiting for this to happen so I can get my refunds! They will be offering refunds, and I would imagine will issue full refunds in order to avoid losing the huge customer base that is the domaining crowd.

 

[voodoorin]

im in the same situation i sent them a email and they responed with this;

Dear Sir/Madam,

Thank you for contacting customer support. I would be happy to request a refund for the domain. I only need to verify the account first.

Please reply with the specific product(s) that you would like to submit a refund request for and the last 4 digits of your payment type on file, as indicated in your account under "Credit Card & Payment Info" from the "Customer Info & More" dropdown. Upon reply with the requested information, I will submit your refund request.

Submitting the refund request does not guarantee that the refund will be given, as the request has to be approved by our billing department. If the request is approved, the order will be cancelled and funds returned. If the request is denied, you will be notified, the service will remain active, and you can cancel the order at your own discretion,

 

[Malaysia]

sigh i wonder how much they will take? how many peercent is refundable n when is the most important question.