I have pre-registered some of the new gTLD through GoDaddy and when they open up the general registration for the domain this morning they did not run my pre-orders!
Basically the registration was open at 9am Pacific Time and while in the past I would receive confirmation right aound that time today I got no emails so around 9:15am I went and check the availability for all those domains I pre-registered and to my surprise they were all available for general registration.
After waiting for a brief moment I decided to call GoDaddy and obviously I was on hold for about 10min before I got to talk to one of the reps. When I explained the situation, he put me on hold, then we we got disconnected (basically hangup on me) just to receive a call back around 9:55 to inform me that they were only able to secure some of the domains I was interested in.
Well, my mistake was not to call immediately at 9am and perhaps I should have paid for all the domains again when I saw them available for registration and deal with refunds later.
Lesson Learned!
You guys be careful when using GoDaddy for pre-registration!
Basically the registration was open at 9am Pacific Time and while in the past I would receive confirmation right aound that time today I got no emails so around 9:15am I went and check the availability for all those domains I pre-registered and to my surprise they were all available for general registration.
After waiting for a brief moment I decided to call GoDaddy and obviously I was on hold for about 10min before I got to talk to one of the reps. When I explained the situation, he put me on hold, then we we got disconnected (basically hangup on me) just to receive a call back around 9:55 to inform me that they were only able to secure some of the domains I was interested in.
Well, my mistake was not to call immediately at 9am and perhaps I should have paid for all the domains again when I saw them available for registration and deal with refunds later.
Lesson Learned!
You guys be careful when using GoDaddy for pre-registration!






