The CEO
Established Member
- Impact
- 179
13 days ago i bought the name eceo.com at godaddy via buy now auction. The payment materialize and the invoice has given.
Contacted twice the customer service and said that the name will be transferred to me in 7-15 days. Second customer service had even given me the assurance that the name will be transferred to me on or before the 15th day.
There are few things that i need to say:
1. Before you can send the name at the aution you need to verify it by placing .txt to the dns
2. The owner cannot remove the domain kn his account because it was listed at the auction
3. by a matter of minutes, I can verify that the domain is still on my account. Godaddy can easily do that
4. I have passed on some other great names for this important project and now i cannot find any because they were already sold days back.
5.How can we make sure that the domains auctioned on your platform are all legit.
6. Help me to trust you back Godaddy.
Today I received a message saying
Discussion Notes
Support Staff Response
Dear Antonette,
It has come to our attention that the seller of eceo.com will not be able to complete the transaction as agreed, as they are no longer the registrant of the domain. We have taken action against the seller's account for violating Terms of Service and have issued you a refund for the purchase of this domain. The refund will be processed to the original payment method used.
You are free to pursue this domain further on your own by researching the current registrant of the domain with a public WHOIS search. GoDaddy considers the matter closed and has no further involvement.
We hope that your future Auctions endeavors are successful. Please let us know if you have any questions. We regret any inconvenience this has caused.
Regards,
Sean
Aftermarket Support
Contacted twice the customer service and said that the name will be transferred to me in 7-15 days. Second customer service had even given me the assurance that the name will be transferred to me on or before the 15th day.
There are few things that i need to say:
1. Before you can send the name at the aution you need to verify it by placing .txt to the dns
2. The owner cannot remove the domain kn his account because it was listed at the auction
3. by a matter of minutes, I can verify that the domain is still on my account. Godaddy can easily do that
4. I have passed on some other great names for this important project and now i cannot find any because they were already sold days back.
5.How can we make sure that the domains auctioned on your platform are all legit.
6. Help me to trust you back Godaddy.
Today I received a message saying
Discussion Notes
Support Staff Response
Dear Antonette,
It has come to our attention that the seller of eceo.com will not be able to complete the transaction as agreed, as they are no longer the registrant of the domain. We have taken action against the seller's account for violating Terms of Service and have issued you a refund for the purchase of this domain. The refund will be processed to the original payment method used.
You are free to pursue this domain further on your own by researching the current registrant of the domain with a public WHOIS search. GoDaddy considers the matter closed and has no further involvement.
We hope that your future Auctions endeavors are successful. Please let us know if you have any questions. We regret any inconvenience this has caused.
Regards,
Sean
Aftermarket Support
