GoDaddy domain transfer, 1 year extra not included

[BrandVenue]

Hi all, first of all. Sorry for my bad English.

on 9th March I bought a domain from Namejet prerelease auction. It was registered at Register.com.

Today I transferred that domain to godaddy (I called register.com support to escalate the transfer process) and it was successfully transferred to my godaddy account) but surprisingly I see the expiry date is March 2, 2017.
I remember seeing 2017 as expiry year in my register.com account panel.
From what I understand, domains won on namejet includes 1 year registration so if I bought it on 9th March, 2016 it should already have expiration year of 2017 which means GoDaddy didn't include 1 year extra on transfer.

I have contacted Godaddy live chat support about this issue but the support representative couldn't help me, all he was saying that domain will expire on 2017 that means I got 1 year extra.

As far as I understand I bought it from Namejet on 2016, expiry year should be 2017. Then I transferred it to godaddy, new expiry year should be 2018,

Can anyone please tell me what am I missing here?

 

[korganian]

I did have this same problem in the past because I renewed a domain and then transferred it to another registrar right away and the registry only gave me the one year extension instead of two. There is a warning about that in the transfer fine print, telling you to avoid that situation.

 

[BrandVenue]

I did have this same problem in the past because I renewed a domain and then transferred it to another registrar right away and the registry only gave me the one year extension instead of two. There is a warning about that in the transfer fine print, telling you to avoid that situation.

I wasn't aware about that. Thanks.

 

[ProvenPro]

This must fall under the little known 45 day rule. If a domain is renewed after the expiration date, a transfer to another registrar within 45 days will not add a year to the expiration date. I found out about this when I was going to let a domain expire, but someone came to me with an offer and wanted me to transfer the name to their account at another registrar. Technically, the registrar I renewed with probably should have had to refund me since the one year added was from the new registrar.

 

[Jotu]

Technically, the registrar I renewed with probably should have had to refund me since the one year added was from the new registrar.

Indeed.

So, the issue is not from GD.