Renew expired domain, transfer out - No 1 year extension?

[alanchau]

I had a domain expired at enom this month. I purchased a renewal and then transferred the domain to GoDaddy for two years. The expiration date should be 2016, however it shows 2015.

Enom told me: "The reason behind this is a registry policy, the domain was expired and you renewed the domain, at this point you would need to wait 45 days to transfer the domain in order to get the year extension, Because you did not wait the 45 days after renewing an expired domain to transfer the domain you are not credited the additional year. So when you transferred the domain and purchased 2 years you would of only been credited one year as it was under 45 days."

In all my years domaining I've never heard of such a thing. Can someone confirm if this is correct?

 

[Jotu]

eNom didn't had to pay anything in this case so you can expect a refund from them. It seems that they were waiting the end of the 45 days Renewal Grace Period to actually renew your name.

 

[Kate]

Can someone confirm if this is correct?

It is.

 

[Name Trader]

Yes it is correct. You are entitled to request a refund of the renewal from eNom.

 

[alanchau]

Enom is telling me to get a refund from WWD.

 

[Dave_Z]

eNom didn't had to pay anything in this case so you can expect a refund from them.

If this is a .com, eNom was actually still billed by the Registry for "auto-renewing" an expired domain name. However, the registrar can be reimbursed within 45 days if ever.

Although it's up to the losing registrar, OP, you can still quote them this:

http://www.icann.org/en/news/announcements/advisory-06jun02-en.htm

Registrants who transfer names within the 45-day Auto-Renew Grace Period should check with the registrar from which they are transferring regarding a possible refund. Even though losing registrars receive refunds of auto-renewal fees they have paid to the registry in these circumstances, not all registrars make refunds to customers.

Don't quote them the second sentence, though. I just put that here to show you something.