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eNom Domain Transfer >> Additional Year not added!?!?

Located in General Domain Discussion started by DrWho, Feb 20, 2004.

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  1. DrWho

    DrWho Retired NamePros Staff© ★★★★★★★★★★

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    Greetings to ALL:

    Is anyone acquainted with this policy? I transferred a few domains from Dotster to eNom and an additional year was not added to the domain. An inquiry with eNom support via their Web Tool produced the following response


    --- Agent Reply: Jason Cluphf - 2/20/2004 7:38 AM ---

    Hello Tom,

    Even if the domain has not expired, if the domain is renewed and is within 45 days of it's renewal date (date it was created) and transferred, the additional year is not granted.

    Jason Cluphf
    Technical Support
    www.enom.com
    ICANN Accredited Registrar
    -------------------------------------------------
     
    The views expressed on this page by users and staff are their own, not those of NamePros.
  2. Domainerz

    Domainerz Established Member ★★★★★★★★★★

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    Hi,

    Yes, it also happened to me a few months back when I transferred a few of my domains from 'Register.com' to one of eNom registrars. They didn't add additional year to my expiry dates despite of charging 'Transfering Fee'. It's almost a common policy of most of the registrars that they don't add year to expiry date if transfer is done 'Within 45 Days' of registration or renewal.
    (DN registration Agreement terms and conditions are like the 'Terms & Conditions' of an insurance policy which we never read unless we need a claim to be launched.)
    IMHO, please take it just as an 'Experience' to be in 'THIS' business.... otherwise I don't expect that you'll get another year extension (means the benefit of fee)..... If you still keep on trying, you'll be wasting your precious time, in addition to all the tension you'll bear.

    Regards.
     
  3. Riceman

    Riceman Established Member ★★★★★★★★★★

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    This is true for com and net. This is more of a verisign issue. The registry DOES refund the fee to the gaining registrar so enom did get refunded. You have to write them to request a refund.
     
  4. RJ

    RJ Domain Buyer PRO VIP ★★★★★★★★★★

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    News to me. When did this start happening?

    Guess I won't be transferring any more into eNom.
     
  5. Sharpy

    Sharpy future domainer ★★★★★★★★★★

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    Is it just me, or is eNom becoming less & less "reseller friendly"? It seems they are forgetting "who" is and might soon to be "was" the total foundation of their biz.
     
  6. DrWho

    DrWho Retired NamePros Staff© ★★★★★★★★★★

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    They hide behind their respective emails as well…this is a common occurrence when sending email to eNom


    The attached message had transient non-fatal delivery errors

    THIS IS A WARNING MESSAGE ONLY - YOU DO NOT NEED TO RESEND YOUR MESSAGE!

    This server is configured to automatically retry delivery at configured
    intervals. Subsequent attempts to deliver this message are pending.

    Failed address: [email protected]

    ------------------------------------------------------

    The attached message had transient non-fatal delivery errors

    THIS IS A WARNING MESSAGE ONLY - YOU DO NOT NEED TO RESEND YOUR MESSAGE!

    This server is configured to automatically retry delivery at configured
    intervals. Subsequent attempts to deliver this message are pending.

    Failed address: [email protected]

    ------------------------------------------------------

    The attached message had transient non-fatal delivery errors

    THIS IS A WARNING MESSAGE ONLY - YOU DO NOT NEED TO RESEND YOUR MESSAGE!

    This server is configured to automatically retry delivery at configured
    intervals. Subsequent attempts to deliver this message are pending.

    Failed address: [email protected]
     
  7. Riceman

    Riceman Established Member ★★★★★★★★★★

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    I have noticed the same thing. I will say their support is much slower than a year ago. I do not know if it is attributed to their growth or they have reduced staff
     
  8. Anthony

    Anthony Top Member VIP ★★★★★★★★★★

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    What does this mean? Can you please explain?
     
  9. DrWho

    DrWho Retired NamePros Staff© ★★★★★★★★★★

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    Yes, please expand on this. :)
     
  10. fattee77

    fattee77 Established Member ★★★★★★★★★★

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    I thought this was the case also, until I transferred a domain right after renewing it and it had an extra year added. The gaining registrar was not Enom btw.
     
  11. DrWho

    DrWho Retired NamePros Staff© ★★★★★★★★★★

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  12. Anthony

    Anthony Top Member VIP ★★★★★★★★★★

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    Right, so then eNom should be giving their customers the $6 back. Instead, it seems they are purposely withholding their customers money...
     
  13. simplysomebody

    simplysomebody Established Member ★★★★★★★★★★

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    So i guess enon is out now. Whats a good site to use?
     
  14. Riceman

    Riceman Established Member ★★★★★★★★★★

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    Of course, enom will only refund it if you rant and rave otherwise they pocket the money. Can you imagine how much money they make a year doing this?
     
  15. RJ

    RJ Domain Buyer PRO VIP ★★★★★★★★★★

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  16. Riceman

    Riceman Established Member ★★★★★★★★★★

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    I do not think it is possible to transfer an expired name
     
  17. RJ

    RJ Domain Buyer PRO VIP ★★★★★★★★★★

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    I didn't think so either, but what do you gather from the icann.org notice linked above?
     
  18. Riceman

    Riceman Established Member ★★★★★★★★★★

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    I think they are proposing the registry will auto-renew names as they come up for expiration. The registrar will either accept the renewal or delete the name and receive a credit. It seems like a ploy to improve verisigns cash flow and make life harder on the registrar.
     
  19. DrWho

    DrWho Retired NamePros Staff© ★★★★★★★★★★

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    The domains did not expire and were in good standing prior to the transfer to eNom.


    The good news is that eNom added the additional year to the domains in question. Case closed... :)


    Now on to Sedo... :yell: :hehe: :yell:
     

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