Fusedhosting.net Down?? Please help!

[spycraft]

Hello all,

It has come to my attention that all day today Fusedhosting has been down. All of my sites hosted with them are not working and I can't even access their site to make a support ticket.....


Furthermore, I don't have a backup of my sites, and I see that the company was recently sold to someone else, so I am REALLY concerned about this!

If anyone knows ANYTHING - PLEASE let me know.

Thanks in advance!

 

[petenice]

I'm going mad - sending emails to all of the contacts and getting nothing.

Just wish I'd never got involved.

 

[Ross]

That cpanel screen loads pretty damn fast.

 

[petenice]

Anyone got a phone number for these jokers?

 

[Mujahid]

Any idea when we'll be able to access cPanel. I just need DATABASE backups.

 

[petenice]

STILL DOWN ARGHH!
I've been sending emails over a period of 12 hours - nothing.

 

[unknowngiver]

my site is down aswell
no response from the support team
jack who did you sell it too? do you have contact with that person? if so can you please ask them what the problem is?

 

[combs84]

Site is down again. This is BS that they wouldn't let us login to the Cpanel to grab our database. SHADY!

 

[MH-Andy]

There cPanel is down, we have a backlog of over 6 clients who want there data transferred over to us and we can't transfer them or get there backup's because there servers are down.

 

[combs84]

Class Action!

 

[nibbler]

I also prepaid a year in advance for this 'service' about 2 months ago. It is now too late for a paypal claim.

I am out around $50, and although its not alot of money thats not the point. Service is not being delivered!!

I've left reviews at some of the top web hosting review websites and urge others to do the same.

 

[nucleotide]

if time sensitive data was lost and backups were lost that is serious.

 

[seown]

+1 for sites being down for most of the last week
+1 for no email
+1 for no ftp or cpanel
+1 for apache placeholder pages on all my sites

+1 for moving hosts ASAP.

fusedhosting.net suck hard.

 

[xrvel]

+1 for moving hosts ASAP.

I know most of us are thinking the same too. But i haven't gotten my DB backup, so i won't move now. What a dilemma. :td:

 

[CrazyTech]

No offense intended here folks, but when you pay $50 for a yearly plan, and it's the end of the world (virtually speaking) when the site goes down, why not spend a bit more to ensure quality? I do sympathize with your frustration but I have seen this scenario play out time and again...

In regards to the thread and reports, perhaps someone could inform the new owners of this thread? Has anyone been able to contact the new company (as I remember someone did post at least a name earlier) through their methods.

 

[seown]

I know most of us are thinking the same too. But i haven't gotten my DB backup, so i won't move now. What a dilemma. :td:

moved everything but DB driven sites so far...

as for your comment CrazyTech... I'm sure everyone here understands the nature of cheap shared hosting, but the problem is simple, people aren't getting the service they've paid for. Lame, no matter how you slice it.

 

[majorkontrapelo]

We have been contacting the owner but no responses from him. I think, Joe or any of the previous owners would help sorting things out as they were the first ones that handed out the service and whom we entrusted our business....and without telling us that they're selling it.

At least telling us if this guy is the new real owner or is this just a dummy contact person or a dumb contact person:

Administrative Contact:
Impact Hosting
Robert Wolfe ([email protected])
+1.4192950423
Fax: -
P.O. Box 8077
Mansfield, OH 44907
US

 

[xrvel]

moved everything but DB driven sites so far...

as for your comment CrazyTech... I'm sure everyone here understands the nature of cheap shared hosting, but the problem is simple, people aren't getting the service they've paid for. Lame, no matter how you slice it.

As soon as i get my DB, i'll move out from there :tu:

 

[Acroplex]

Incidentally, my Fused.net is NOT related to these clowns :D Just an old project gathering dust.

 

[Jack]

We have been contacting the owner but no responses from him. I think, Joe or any of the previous owners would help sorting things out as they were the first ones that handed out the service and whom we entrusted our business....and without telling us that they're selling it.

At least telling us if this guy is the new real owner or is this just a dummy contact person or a dumb contact person:

Administrative Contact:
Impact Hosting
Robert Wolfe ([email protected])
+1.4192950423
Fax: -
P.O. Box 8077
Mansfield, OH 44907
US

This is a real person.

Let me get this straight with everybody, before people keep pointing the finger at Joe and I.
When the business was sold, there was an optional 60 day support clause - which was declined by the new IT director when, literally 30 minutes after the sale was agreed, we were locked out of all server and client panels. We were unable to send any notifications. The past few weeks have been extremely frustrating as even some of my own sites were left on the server without access as well as our desires to assist our loyal customers. There was a verbal agreement about notifying customers, which has been broken. I do not have access to any support lists.

We are two professional companies, hence there is a lengthy and professional contract that protects the buyer and seller against fraudulant activities - which includes a fair non-compete. This is not a all you can eat buffet host where the administrator has gone missing. So infact, we have been doing all we can. Your data hasn't gone anywhere and the service you have paid for will continue, and it will improve.

 

[pcp]

...the service you have paid for will continue, and it will improve.

With all due respect, Jack, that's not saying much.
Down for a ridiculous amount of time, and zero communication.