EuroDNS

[drakewla]

Reviews and information for EuroDNS

Expensive, no customer support at all and unacceptable terms and conditions.

 

[ahmedUAE]

Costly But Sometimes Useful

I find that they charge way too much. It is not only me but everyone finds this as a one of the expensive domain registrar on the internet. However, sometime this registrar are useful altough it has more points of disadvantages. I believe that euroDNS or asiaDNS (both same company) offers many kind of special promotions of domain registration which sometime are not to be found at other registrar websites. Sometime they can figure out the cheapest registrations which are nowhere find over the internet.

I am sure that their support is very lousy and we can't have any good expectation from them. I am currently having fourteen domains registered with them where all domains were registered in many different months with their promotional offers.

 

[-NC-]

terrible

- failed to register names they stated as "available"
- names sitting in pending status for weeks on end
- support takes a week to respond
- after they fail to register the names, they want 10 euros just to process a refund

DO NOT USE EURODNS THEY ARE NOT A GOOD DOMAIN REGISTRAR

 

[zuriko]

Review

very-very bad company!!!

 

[Pichichi]

- after they fail to register the names, they want 10 euros just to process a refund

this is simply amazing... after waiting for more than three weeks for a registration they get me back my feeds to my credit account and when i wanted to make a refund request the website advice that i have to pay 10€ if i want my money to be refunded... what is this???? you dont charge when i make a payment and charge me if i make a refund??? this is amazing... now if i dont want to loose my money i have to spend it at eurodns... eurodns people, be sure that when i spent my money i wont ever make new business with you... also i am going to get information about if this is llegal.

Also, in the case of .asia domains, they promise to register for free the .com.asia name, but you never see that domain in your domain list later... why?????????????

 

[Domainer101]

The Biggest Joke in .Asia GoLive pre-registrations.

EuroDNS actually mistook the .Asia GoLive date as 28th March 2008 --
that's two days late than the actual .Asia GoLive date, 26th March 2008.

Before 27th March, both their .Asia GoLive promotional voucher and the message page (after you click on the voucher image) were saying:
"Go Live on the 28th March."


As my friend and I noticed that EuroDNS failed to submit our .Asia GoLive pre-registrations on 26th March, I emailed them to inquire about the mistaken date and the reason why they failed to submit our pre-registrations.

EuroDNS replied a few days later, saying the reason for not submitting my domain pre-registrations in time was because my applications were still under review by EuroDNS -- which is obviously a lame excuse --
the .Asia domain applications have always been reviewed by the official .Asia Registry, not by any domain registrars.

The real reason for EuroDNS' failure in submitting all of our .Asia GoLive pre-registrations is that they mistook the GoLive date as the 28th of March.

By the time they realized their mistake (on 27th March, they corrected their Promotional Voucher image, changing the Go Live date from 28th to 26th of March), it was already one day late, and most of our desired .Asia domains have been taken by other registrants through other registrars.

When I asked for refund, they insisted on charging at least 10 Euros per their Terms & Conditions -- which is obviously not abiding by the ICANN regulations that require the domain registrars to issue full refunds for unsuccessful registrations.

EuroDNS, with their unjust Terms & Conditions, actually benefits from their mistakes.

We, as the victims of EuroDNS, should not have to pay for their mistakes.

I encourage all the EuroDNS victims to report their cases to ICANN and the Consumers' Foundation --
it's the only way to stop EuroDNS' unfair business practices.

(PS: After receiving many complaints, ICANN had asked another fraudulent registrar RegisterFly.com to issue full refunds for failed domain renewals and removed the official ICANN accreditation from the company.
I believe justice can be served if many of us victims file complaints to ICANN, too. )


Overall Rating for EuroDNS: MINUS
.

 

[ecigs.net]

Not as bad as Registerfly, but pretty damn close.

Bad customer service with an attitude = a terrible company. I wish I could get my domains away from this guys.

 

[ecigs.net]

Not as bad as Registerfly, but pretty damn close.

Bad customer service with an attitude = a terrible company. I wish I could get my domains away from this guys.

 

[ODST.com]

Stay Away From Eurodns

Eurodns is fine as long as you don't want to move your domains or interact with customer service. I have been emailing back and forth to them for about two months trying to get an issue resolved which hasn't. I tried to transfer domains out it has been two months and still no auth codes. Their renewal is like 20 bucks for .com and their customer service either can't speak English or are the dumbest bunch of computer geeks ever. I have had to charge back a few transactions with them. They shouldn't be allowed in business

 

[buymynames]

Pricing fee listed here at NamePros is incorrect. I just paid 18/year for a .com

Also, after 5 days from date of expiry date, your domain will disappear from domain panel to see. You will have to email [email protected] to renew.

So, always check your expiry date with this company, very tricky...