Escrow - The domain transferred 3 days ago - Status unchanged since then

[johsnow]

Hi,

I sold my first domain via Escrow and completed a Godaddy push on 28-th. Since then the status has not changed from #4 "Buyer receiver domain name transfer".

The domain was sold via Flippa and inspection Period is at 3 days. One thing that worries me is that the Buyer`s email address on Escrow/Flippa is different from the one he sent me to push domain to.

I have checked whois and the record has been changed to his name but the name servers, which direct to my previous parking company, has not been changed.

Should I do something or wait a little longer?

 

[12345]

Yeah, most likely you have transferred the name to an email address that is different than the one the buyer submitted on Escrow. The easiest thing to do would be to ask the buyer to either accept the name or at least email [email protected] and let them know that it is ok that the name was transferred to the that email/whois information.

 

[inforg]

I'm going through almost the exact same thing right now. Escrow sent me and the buyer an email about the email discrepancy, and I replied that this was the email given for the push. Also waiting to see how it turns out. Good luck. Maybe some more experienced Escrow users can reassure us that these transactions are secure. What happens if the buyer doesn't confirm or even worse, says they don't have the domain?

 

[johsnow]

Thanks michaeljkrell, I'll try to contact the Escrow support, explain the issue and ask about the transaction status...

@inforg I hope that everything will go well and we both will receive the payment

 

[AEProgram]

i found them to be very helpful by phone, they pick up quick

the buyer should of released it thou as that would of solved it all

 

[johsnow]

Shortly after contacting the support by email I received the answer and the status has changed. They informed me that the buyer received the domain and that the inspection period has started...

 

[000]

I may be wrong but doesn't Escrow direct the seller to push the domain only to the email provided for the transaction? That would certainly help in the case of any dispute...

 

[12345]

Yes, they direct the seller to only push it to the information the buyer has listed.

 

[forge]

Shortly after contacting the support by email I received the answer and the status has changed. They informed me that the buyer received the domain and that the inspection period has started...

Glad you had a successful outcome. Actually, once the status has updated to "Buyer received domain transfer" you should be good to go and either just have to wait out the inspection period or until the buyer accepts.

 

[discobull]

Hi,

I sold my first domain via Escrow and completed a Godaddy push on 28-th. Since then the status has not changed from #4 "Buyer receiver domain name transfer".

The domain was sold via Flippa and inspection Period is at 3 days. One thing that worries me is that the Buyer`s email address on Escrow/Flippa is different from the one he sent me to push domain to.

I have checked whois and the record has been changed to his name but the name servers, which direct to my previous parking company, has not been changed.

Should I do something or wait a little longer?

I've put a lot of deals through Escrow.com. My standard operating procedure is as follows:

1) I always set the inspection period to 1 day

2) When I initiate the push, GoDaddy sends an email to confirm. I forward that email to the buyer and cc it to [email protected] along with the Escrow.com transaction # in the subject line. I send the buyer instructions on how to approve the push through Godaddy and also request that once he has possession of the domain, he log back into Escrow.com and complete the transaction.

3) Once the domain is in the buyer's account, Godaddy sends me another email. If the buyer has not yet notified escrow.com that he's received the domain, I forward Godaddy's email to escrow.com along with a screenshot of the new whois info. Usually, escrow.com will then start the inspection period if the buyer hasn't yet done so.

You're going to find that a percentage of people will not follow through with completing the transaction through escrow.com so it's important to document every step of the transfer and forward it to escrow.com for your own protection and to expedite the payout.

 

[buyselldoms]

Escrow.com is the daddy for domain escrow. I personally think it leaves a lot to be desired. They should overhaul their entire website for a better way of communicating the stages of the transfer and next steps. I hear too often of people selling domains through escrow.com and part way through they worry they have lost their domain and buyer will get their payment back.

A 1 day inspection period is a good move. They do sit on many transactions before they go through the stages, even once inspection period has ended. Helps if buyer accepts/notifies escrow that they have the domain... this should be part of your terms of sale IMO.

 

[discobull]

Escrow.com is the daddy for domain escrow. I personally think it leaves a lot to be desired. They should overhaul their entire website for a better way of communicating the stages of the transfer and next steps. I hear too often of people selling domains through escrow.com and part way through they worry they have lost their domain and buyer will get their payment back.

A 1 day inspection period is a good move. They do sit on many transactions before they go through the stages, even once inspection period has ended. Helps if buyer accepts/notifies escrow that they have the domain... this should be part of your terms of sale IMO.

You don't really need to wait for the buyer to notify them. If you notify escrow.com yourself, they will check the whois record and start the inspection period on the buyer's behalf.

I've found them to be pretty consistent with respect to payout times. If the buyer doesn't close out the transaction himself, that usually delays payment by one day because Escrow.com takes the extra step of sending the buyer an email giving him 24 hours to notify them if there's a problem with the domain ( the 24 hours starts after the inspection period ends ). If the buyer pays by credit card, that can delay your payment by up to 3 days because escrow.com will wait until the money hits their account before paying you. Otherwise, everything happens pretty reliably.

 

[buyselldoms]

Its a good tip to keep Escrow.com in the loop.

 

[johsnow]

Just to report that I have received an email from Escrow.com

Everything went well. They informed me in the email that the Inspection period has ended due to inactivity and the domain is accepted.

Thank you all for your help!

 

[tinox]

Hello @discobull

I would like to sell a domain name by escrow.com
and I would appreciate your help in understanding the selling process.

Once sold, I would like to push the domain to a new GoDaddy account.

1. Should the buyer create this account before pushing the domain (and provide me with account number and email address) or could I create the account for the buyer and send him (and cc escrow.com) the login credentials, making this way the sell faster?

And in this case,
2. wich email should I use to create a new account in GoDaddy? The same with who I have my GoDaddy business account?
3. should I change the Whois record with the buyer Info before push the domain or give the login credentials to the buyer?

Thank's in advance for your response.

 

[discobull]

Hello @discobull

I would like to sell a domain name by escrow.com
and I would appreciate your help in understanding the selling process.

Once sold, I would like to push the domain to a new GoDaddy account.

1. Should the buyer create this account before pushing the domain (and provide me with account number and email address) or could I create the account for the buyer and send him (and cc escrow.com) the login credentials, making this way the sell faster?

And in this case,
2. wich email should I use to create a new account in GoDaddy? The same with who I have my GoDaddy business account?
3. should I change the Whois record with the buyer Info before push the domain or give the login credentials to the buyer?

Thank's in advance for your response.

Hi. You should have the buyer create the account so that when you move the domain, there'll be a couple of emails from GoDaddy documenting the fact that the domain was moved from your account to the buyer's account rather than from one of your accounts to another. Additionally, when you push the domain into the buyer's account, change the whois info yourself so that it matches whatever contact info the buyer gave escrow.com. Hope that answers your questions.

 

[STELLAR]

I've put a lot of deals through Escrow.com. My standard operating procedure is as follows:

1) I always set the inspection period to 1 day

2) When I initiate the push, GoDaddy sends an email to confirm. I forward that email to the buyer and cc it to [email protected] along with the Escrow.com transaction # in the subject line. I send the buyer instructions on how to approve the push through Godaddy and also request that once he has possession of the domain, he log back into Escrow.com and complete the transaction.

3) Once the domain is in the buyer's account, Godaddy sends me another email. If the buyer has not yet notified escrow.com that he's received the domain, I forward Godaddy's email to escrow.com along with a screenshot of the new whois info. Usually, escrow.com will then start the inspection period if the buyer hasn't yet done so.

You're going to find that a percentage of people will not follow through with completing the transaction through escrow.com so it's important to document every step of the transfer and forward it to escrow.com for your own protection and to expedite the payout.

Thats a great suggestion. I take screenshots as well and for riskier deals I video record the whole transfer process as a backup. Hence emails, screenshots and recorded screen video are three precautions I take. However I don't forward such mails and documents to escrow in real time, I only keep them in case of dispute I could present it. Hence I agree keeping escrow in the loop is a good step.

Although one can contact Godaddy (or any other registrar) and appeal for the reversal within 15 days of the transfer if I am not wrong. Although this fails if the receiver moves the domain to another registrar although that might be rare.