NameSilo

Email solution for outbound?

Labeled as advice in Domain Buying and Selling Discussion, started by twiki, Feb 16, 2020

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  1. twiki

    twiki Upgraded Member Gold Account

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    Anyone doing email outbound: Can you describe what solution you use?

    Until now I haven't tackled outbound (much), but about to.

    Right now, we have our own email servers (had them for a decade), but we aren't doing email marketing at all, just normal office communication and everything is inbound. So we've able to maintain perfect deliverability in such a situation. Once a couple years we get in some blacklist by accident but we fix that quick.

    However, doing outbound offers is different.

    I'm sure people will flag some emails as spam. I've been thinking of using a gmail or whatever free email address BUT this will not look right since there is no branded website/email.

    Any suggestions?

    Thanks in advance!
     
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  2. Samer

    Samer Top Contributor VIP

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    Last edited: Feb 16, 2020
  3. twiki

    twiki Upgraded Member Gold Account

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    My question is not about email tracking, that's a different aspect.

    It's about delivery and service choices.
     
  4. Samer

    Samer Top Contributor VIP

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    wouldnt u say email tracking increases the chances of outbound success?

    would never send a follow up and leave alone if knew read it, and move on to the next lead.
    Wish knew trackers before,now tellin everyone since it’s ubiquitous with outbound topic IMO.
    Disappointed knew about trackers tbh! :) But it doesnt seem u against cuz “privacy” lol Yes!

    Samer
     
    Last edited: Feb 16, 2020
  5. Samer

    Samer Top Contributor VIP

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    Woth regards to outbound service choices,
    estibot.com offers a paid service called “domainleads.com” No one has given feedbak but it provides you with outbound prospects.

    Dropping.com another, no experience wit both,

    Good luck, and let us know if either helps!

    Samer
     
    Last edited: Feb 16, 2020
  6. twiki

    twiki Upgraded Member Gold Account

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    @Samer

    I think you're not getting it.

    Thanks (I guess) but BOTH your suggestions are NOT about the actual service of sending email.

    Your subjects might be interesting, but you're basically throwing my thread off course. I would really appreciate you to stop doing this now, and let me receive the answers I need.

    This is not about leads, and not about tracking. It's about SMTP, deliverability, avoiding spam blacklists, server choices, domain choices etc. I'm interested in what domainers are using to SEND email, not to track receiving or to find leads.

    Please make a separate thread to discuss tracking and lead generation. Thank you.
     
  7. Samer

    Samer Top Contributor VIP

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    Sorry! you know im trying to help,

    Following this thread regardless, good luck! ;)

    This subject's interesting too.

    Samer
     
  8. damance

    damance Top Contributor VIP

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  9. Simpsonrocket

    Simpsonrocket Established Member

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    I think custom emails easily gets flagged. I've sticked to Gmail ever since my custom email was blocked.
     
  10. twiki

    twiki Upgraded Member Gold Account

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    So you're using Gmail to send outbound offers?
     
  11. Simpsonrocket

    Simpsonrocket Established Member

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  12. BrandPlease

    BrandPlease BrandPlease.com VIP Gold Account

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    OK, check out Uniregistry - they have a built in email (pre-filled templates to customize) - even if you don't use them - and who knows where it will be long term now that its GoDaddy.

    You can also check out hubspot, I use Zoho (pay for marketing addons), also - check out Mautic (typically free if you host has Softaculous.

    Check out my site for free guides, templates, etc. as well.

    Good Luck
     
  13. Ostrados

    Ostrados Entrepreneur VIP

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    You can use a paid service like Mailgun or Sendgrid for deliveribiliy, but they do require opt-in from customers in their terms of use (no spam), you can still use them for spam but if you get too many complaints you may get banned.

    Domaining outbound is technically spamming, I rarely do it because of that.
     
  14. BrandPlease

    BrandPlease BrandPlease.com VIP Gold Account

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    @Ostrados - it's not true or fair to say domaining outbound is spamming is it? Is auto sales outbound spamming? Is a registrar sending you emails spamming? is an investment advisor calling you spamming?

    Outbound sales is outbound sales - spamming is spamming and they have nothing to do with each other - form a practical & professional point of view.
     
  15. NameDeck

    NameDeck SaveDotOrg.org VIP

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    Yes it is. It's unsolicited so spam by definition. I don't judge anybody if they want to do outbound but people should stop trying to find reasons to justify it as not being spam.

    If I'm not a client and it's unsolicited, Yes.

    If I'm not a client and it's unsolicited, Yes.

    If I'm not a client and it's unsolicited, Yes.
     
  16. Ostrados

    Ostrados Entrepreneur VIP

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    Last edited: Feb 18, 2020
  17. twiki

    twiki Upgraded Member Gold Account

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    I used Sendgrid in the past, NEVER ever going to use a SMTP service again.

    It worked for a while. Then I sent an inquiry to some firm wanting to BUY their service (not sell). The idiots sent a complaint to them, but then an actual salesperson from their firm came anwyay to my house (turned out to be a very sh*tty service and bad rep). Anyway.

    Sendgrid stopped sending our emails after that 1 false complaint, and said I have to contact the (idiotic) firm and have them remove the complaint instead.

    I closed the account.
     
  18. twiki

    twiki Upgraded Member Gold Account

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    I share the same opinion. It is unsolicited email, therefore spam, even though a bit lighter than the usual hardcore spam. This is the underlying reason for the whole thread.

    ( There is also a risk to send an email to a canadian by mistake, and their new law is very tough. Heard similar laws are being prepared in other countries. But this is a different story. )

    Anyway - technically I figured out what is best for us, since we can manage our own service. Had time to think it through, fully. Will use a 3-layered system to mitigate the spam flagging risk. It's not even complicated for us.

    We will be using an primary umbrella brand and domain, say My Domains .com (fictitious example) and emails will be sent on behalf or that, but using a separate My DomainsMail domain for it and a subdomain for mailing (e.g. sales. my domainsmail. com) .

    Usually it's either the IP that gets flagged OR the hostname (subdomain), that's the level 3 layer, and we can remove that from blacklists.

    It can however spread to get a permban for the entire mailing domain, in which case we will change that domain and IPs as well (level 2).

    Ultimately there is the risk primary domain will be flagged too (content-based filtering), although technically it shouldn't since it doesn't send any mails from that domain or its host IP. Well if that happens, will simply change that domain too. Already aving a pack of "domain" domains saved, can be quite useful for such purposes.

    It might seem convoluted for some, but from the mail administrator's view it really makes a lot of sense, cause you separate things as they should be. Might seem overkill, well perhaps it is a bit, but for us it's not complicated to do so it's not overkill at all.

    But not planning to do any real mass emailing anyway. Probably just a few emails to highly targeted potential clients, and will be using their contact forms if available. Should be fine.
     
    Last edited: Feb 19, 2020
  19. Ostrados

    Ostrados Entrepreneur VIP

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    @twiki the safest method to contact a company is by using their website contact form, but most likely you will not reach a decision maker using this method, so what you will have to do is to try to connect with them at LinkedIn.

    Another method that I found useful is using registrar contact form, some registrars provide a contact form to send a message to the registrant (I found that Godaddy, name.com & domain.com has this feature), so what I do is that I check the whois info for the company's domain, if the registrar provides a contact form then I use it even if the registrant email is public in whois.
     
  20. BrandPlease

    BrandPlease BrandPlease.com VIP Gold Account

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    There is more to "spam" - which isn't actually a legal term. Spam is mass mailing the same nonsense to many people, with no "REAL" business objective.

    Please Google outbound sales training and see the millions of programs, by the biggest sales orgs in the world. Outbound sales is not SPAM, it just isnt.

    e.g.:

    @Ostrados @NameDeck

    According to Spamhaus, an unsolicited message is spam if “the recipient’s personal identity and context are irrelevant because the message is equally applicable to many other potential recipients.”
     
  21. BrandPlease

    BrandPlease BrandPlease.com VIP Gold Account

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    Last edited: Feb 20, 2020
  22. BrandPlease

    BrandPlease BrandPlease.com VIP Gold Account

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    To help you find targeted people, with targeted email addresses, to make an outbound to.
    Get the chrome add on hunter.io, or similar, it will change your "sales life".

    Have to honest @Ostrados , using a company's web contact form is about the least effective ways to make a professional business contact. Really, it just looks unprofessional on top of being ineffective.

    Contacting a decision maker, with a relevant, personalized, valuable, & engaging message - is where to start.

    Good Luck all.
     
    Last edited: Feb 20, 2020
  23. pb

    pb Established Member ★★★★★★★★★★

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    But it's not really about some arbitrary definitions and rules, is it? It's more about whether the recipient will flag the message as spam or not. And this in turn, IMO, boils down to: whether the recipient finds the e-mail useful to him. Nothing more nothing less.

    Based on your previous examples, I always flag inbound "investment advisor" calls as spam. Why? The "investment advisor" is in no way beneficiary to me. And it's not *really* targeted at me. It's just a "we noticed you got money, would you like to spend it" targeting. Spam to the bone.

    I never flag "registrar mails" (or other shop mails) as spam but I often unsubscribe (but I flag them if the unsub button doesn't work - it happens). Why? If I'm a domain investor and actively register at a given registrar, I might be interested in the newest promos. But if I have a domain or two, or just an empty account - why would they bother me with their marketing e-mails?

    On to domain outbounds. They are a mixed bag, but mostly spam (and to be frank, gmail puts most of them in spam automatically). Again, it all boils down to whether the mail is useful to the recipient. Some examples from my book (from the receiver's perspective):

    * I have keyword.net and you would like to discuss the sale of keyword.com - NOT SPAM
    * I have keyword.com and you want to sell me keyword.xyz - SPAM
    * I have keyword.com and you have keywords.com - 50/50, if it's a brand, then it's probably spam; if it's a product domain and I'm in the respective field, then pretty much not spam.
    * I have keywordx.com and you want to sell me xkeyword.com - SPAM
    * I have KeyWord.com and you want to sell me WordKey.com - SPAM
    * I have Keyword1-Keyword2.com and you have Keyword1Keyword2.com - NOT SPAM
    * I'm in the field X and you have a strong generic domain from that field - usually NOT SPAM
    * I'm in the field X and you have a random handreg domain from that field - usually SPAM

    etc. etc., I'm sure it's obvious what I mean. Basically, before sending the mail, consider if the domain you offer is and upgrade to the recipient's current domain? If so, hardly anybody will flag it as spam. Is it a "parallel" domain (such as singular vs plural, or a strong generic domain)? Then it's unlikely to get flagged as spam. Is it a "sightly related" or a "long tail" domain? Pretty sure it will be trashed and possibly flagged as spam.

    IMO
     
  24. Ostrados

    Ostrados Entrepreneur VIP

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    @DnameAgame
    If you use service like Sendgrid or Mailgun they say clearly that you should only send to emails that you collected yourself and that customers should agree on receiving commercial emails from you (opt in) before you can send promotional emails to them. That's the whole purpose of the "unsubscribe" link that is obligatory in marketing emails. If the customer didn't subscribe in first place then it makes no point to put unsubscribe link.

    You can still do outbound without subscriptions, if you are not a company then nobody will care, however your email will be quickly blacklisted.
     
  25. lock

    lock FREE.MARKETING VIP

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    marketrz.com is a huge email list that you can word search and target.
     

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