There is a good chance Anki Puri is actually/authorized to act on behalf of Charles Day Prince. But @Ankit Puri , this seems to be mostly about communication. I think its a common rule for people who do biz on the internet to become alarmed when full name on account doesnt match full name on credit card. It doesnt mean you did anything wrong, but the other side needs you to clarify and connect the dots between your commonly used name and the name on the credit card. IMO, banks only keep allowing fradulent charges hit stolen/ihijacked credit cards because they dont know its stolen. once they know, they will shut it down asap. Your dislike for scams from India has no relation to this issue.